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The Yext Knowledge Manager is a digital knowledge platform supporting many popular brands with data centralization, consolidating business information with data quality control, geomapping, and other data reliability features, as well as providing a single source of truth for customer data.Yext helps with SEO/Listing ManagementYext is used primarily by our Marketing Department. It allows us to create and manage our clinic information (address, phone number, website info, hours, accepted forms of payment, etc.) across many online directories. This allows our team to ensure not only that the information being posted online is accurate which helps consultation volume and show rate, but also greatly strengthens our SEO which is a huge benefit to our company. SEO is the second largest driver of leads therefore it is important that our SEO program is strong.,Yext is very, very user-friendly and easy to use. Yext provides information within the portal on how you can enhance your listings as well as how you can fix any issues with your listings that may exist. Yext's dedicated account managers can help you with any issues that may arise. For example our location pin on Apple Maps was wrong on one of our clinic listings and our Yext account manager reached out directly to Apple support and fixed the issue.,Because SEO is so important to many company I would love to have more regular contact with our Yext Account Manager, primarily to discuss ways to continue to enhance our listings. It would be great is Yext could be available at a lower per location, per month fee. The current monthly fees would make it difficult for a smaller business to take advantage of their services. It would be great is Yext would show you examples of what your listings look like on various sites that they manage. The customer provides the information and it would be great to have more visibility into how it actually looks on the web.,9,Yext has absolutely strengthened our SEO performance and has driven leads that perform extremely well. Yext has improved our consultation show rate because all of the clinic information for each of our locations is accurate no matter which website our clients are using to search for the clinic info. Yext has allowed our organization to ensure the correct phone numbers are listed across the web, which increased the number of inbound leads that come into our Call Center.,Moz,Facebook for Business, MailChimp, BirdEyeAmazing Service but ExpensiveI use Yext Knowledge Manager at my company to manage local listings of our clients. It's the most powerful local listing management platform out there. Yext Knowledge Manager grows everyday and their team continuously adds new features. It offers: Fast updatesReliable data push -- Only takes one try to get data corrected on local listingsGreat interface -- Easy to use,Local Listing Management -- Super reliable, fast and accurate. Review Management -- Powerful feature that integrate with a large number of directories for reviews. Analytics -- Provides useful data and insights for your business listings.,Customer support -- They offer good customer support but sometimes it might take a couple of follow-ups to get a response.,9,Significantly reduced listing management time. Optimized and flourished our business listings on Google, Bing, Foursquare, etc -- listings now have better visibility on SERP and maps.,,Yext Knowledge Manager, Brandify, Moz
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Yext Knowledge Manager
4 Ratings
Score 8.2 out of 101
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Yext Knowledge Manager Reviews

Yext Knowledge Manager
4 Ratings
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Score 8.2 out of 101
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Megan Sullivan profile photo
December 05, 2018

Yext Knowledge Manager Review: "Yext helps with SEO/Listing Management"

Score 9 out of 10
Vetted Review
Verified User
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Yext is used primarily by our Marketing Department. It allows us to create and manage our clinic information (address, phone number, website info, hours, accepted forms of payment, etc.) across many online directories. This allows our team to ensure not only that the information being posted online is accurate which helps consultation volume and show rate, but also greatly strengthens our SEO which is a huge benefit to our company. SEO is the second largest driver of leads therefore it is important that our SEO program is strong.

  • Yext is very, very user-friendly and easy to use.
  • Yext provides information within the portal on how you can enhance your listings as well as how you can fix any issues with your listings that may exist.
  • Yext's dedicated account managers can help you with any issues that may arise. For example our location pin on Apple Maps was wrong on one of our clinic listings and our Yext account manager reached out directly to Apple support and fixed the issue.
  • Because SEO is so important to many company I would love to have more regular contact with our Yext Account Manager, primarily to discuss ways to continue to enhance our listings.
  • It would be great is Yext could be available at a lower per location, per month fee. The current monthly fees would make it difficult for a smaller business to take advantage of their services.
  • It would be great is Yext would show you examples of what your listings look like on various sites that they manage. The customer provides the information and it would be great to have more visibility into how it actually looks on the web.
Yext is very well suited for a larger, multi-location business. As your organization grows it becomes more and more challenging to manually manage your online listings across the web. With Yext you simply add your location information and the sites they work with are automatically updated. For smaller businesses with only a few locations, it would be much more cost-effective to create and manage these listings yourself instead of paying a monthly fee.
Read Megan Sullivan's full review
Ali Zakeri profile photo
November 29, 2018

Yext Knowledge Manager Review: "Amazing Service but Expensive"

Score 9 out of 10
Vetted Review
Verified User
Review Source
I use Yext Knowledge Manager at my company to manage local listings of our clients. It's the most powerful local listing management platform out there. Yext Knowledge Manager grows everyday and their team continuously adds new features.
It offers:
  • Fast updates
  • Reliable data push -- Only takes one try to get data corrected on local listings
  • Great interface -- Easy to use
  • Local Listing Management -- Super reliable, fast and accurate.
  • Review Management -- Powerful feature that integrate with a large number of directories for reviews.
  • Analytics -- Provides useful data and insights for your business listings.
  • Customer support -- They offer good customer support but sometimes it might take a couple of follow-ups to get a response.
Yext Knowledge Manager is the way to go if you have the budget, manage multiple listings/locations and don't have the time to manually manage your listings. However, if you are a small business with a limited budget then Yext is probably not the best choice for you due to high costs.
Read Ali Zakeri's full review

Yext Knowledge Manager Scorecard Summary

About Yext Knowledge Manager

The Yext Knowledge Manager is a digital knowledge platform supporting many popular brands with data centralization, consolidating business information with data quality control, geomapping, and other data reliability features, as well as providing a single source of truth for customer data.

Yext Knowledge Manager Technical Details

Operating Systems: Unspecified
Mobile Application:No