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Yext

Yext

Overview

What is Yext?

Yext is a digital experience software provider headquartered in New York, New York.

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Learn from top reviewers

Yext for SMB digital marketing

Rating: 10 out of 10
November 22, 2024
IncentivizedVetted ReviewVerified User
I am a consultant for a digital marketing agency. We partner with very small SMBs (usually 5-50 employees) and help them reach local customers. Yext is an *irreplaceable* tool...
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Verified user
Employee
Yext5 years of experience

Helps me manage numerous business listings with ease

Rating: 9 out of 10
November 21, 2024
IncentivizedVetted ReviewVerified User
We use Yext to manage our web listings across multiple platforms. Trying to manage all of the web listings individually is a major challenge. With Yext, we have the ability to...
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Rusty Mills
Director - Marketing
Director of Marketing
Clifford Power Systems, Inc.
Yext2 years of experience

Yext Review

Rating: 7 out of 10
October 28, 2024
IncentivizedVetted ReviewVerified User
We use Yext to manage our 350+ clinic listings across multiple publishers. The platform helps us handle monitoring incorrect edits and updates at scale. It also makes adjustme...
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Luke Cutler
Contributor - Manufacturing
Performance Marketing Specialist
Milan Laser Hair Removal
Yext2 years of experience

Would Choose Again & Again

Rating: 10 out of 10
October 28, 2024
IncentivizedVetted ReviewVerified User
We love using Yext to keep all of our business listings up to date across all platforms. Yext pushes to more search engines than we would ever be able to get to manually and m...
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Verified user
Strategist
Yext3 years of experience

Recommend for any business!

Rating: 9 out of 10
August 9, 2021
IncentivizedVetted Review
Yext is used by our organization for both our own purposes, but we are also a reseller. It is recommended with every client we work with to address their directory listing inc...
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Rod Vedder
Director - Sales
Director of Business Development/SEO/Social Media
Robintek
Yext6 years of experience
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Pricing

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Yext

Yext

N/A
Unavailable

What is Yext?

Yext is a digital experience software provider headquartered in New York, New York.

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.yext.com/products/packages

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Yext?

Yext (NYSE: YEXT) helps organizations answer every question about their business. Yext's Answers Platform collects and organizes content into a Knowledge Graph, then leverages a complementary set of products — including Listings, Pages, Reviews, and Search — to deliver relevant, actionable answers wherever customers, employees, and partners look for information. For over 15 years, Yext has offered companies worldwide the ability to create content-driven experiences at scale across search engines, websites, mobile apps, and hundreds of other digital touchpoints.

Yext Features

Digital Experience Platform Features

  • Supported: Cloud enablement
  • Supported: Content aggregation
  • Supported: Content classification
  • Supported: Multi-channel content personalization
  • Supported: DXP Third-Party Integrations
  • Supported: Multi-website management
  • Supported: Digital asset management
  • Supported: Editorial workflows and task management

Web Content Creation Features

  • Supported: WYSIWYG editor
  • Supported: Content versioning
  • Supported: Admin section
  • Supported: Page templates
  • Supported: Library of website themes
  • Supported: Mobile optimization / responsive design
  • Supported: Publishing workflow
  • Supported: Content scheduling

Web Content Management Features

  • Supported: Internal content search
  • Supported: Content taxonomy
  • Supported: SEO support
  • Supported: Browser compatibility
  • Supported: Bulk management
  • Supported: Page caching
  • Supported: Availability / breadth of extensions
  • Supported: E-commerce / shopping cart extension
  • Supported: Import / export
  • Supported: Website analytics

Customer experience management Features

  • Supported: Multi-channel customer feedback collection
  • Supported: Product usage analytics
  • Supported: Customer experience dashboard
  • Supported: AI-powered recommendations

Results and Analysis Features

  • Supported: Conversion tracking

Platform & Infrastructure Features

  • Supported: API
  • Supported: Internationalization / multi-language

Security Features

  • Supported: Role-based user permissions
  • Supported: Version history
  • Supported: Simple roll-back capabilities

Yext Screenshots

Screenshot of Yext Knowledge GraphScreenshot of Yext ListingsScreenshot of Yext PagesScreenshot of Yext ReviewsScreenshot of Yext SearchScreenshot of Yext Analytics

Yext Competitors

Yext Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Yext is a digital experience software provider headquartered in New York, New York.

Algolia, Elasticsearch, and Coveo Relevance Cloud are common alternatives for Yext.

Reviewers rate Role-based user permissions and API highest, with a score of 10.

The most common users of Yext are from Mid-sized Companies (51-1,000 employees).
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Comparisons

View all alternatives
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Reviews From Top Reviewers

View all reviews
(1-5 of 25)

Helps me manage numerous business listings with ease

Rating: 9 out of 10
Incentivized
November 21, 2024
RM
Rusty Mills
Director of Marketing
Clifford Power Systems, Inc. (Business Supplies & Equipment, 51-200 employees)
Vetted Review
Verified User
Yext
2 years of experience
Pros
  • Single point of management
  • Platform is easy to navigate
  • Updates are pushed in real-time
Cons
  • Making updates on the Google Business profiles through Yext seems challenging. I manage the Google Business updates directly on that platform and disable the push notifications for that service in Yext.

Yext for SMB digital marketing

Rating: 10 out of 10
Incentivized
November 22, 2024
Verified User
Employee in Sales
Marketing & Advertising Company, 201-500 employees
Vetted Review
Verified User
Yext
5 years of experience
Pros
  • Photo management
  • Business hour edits
  • NAPU management
  • Online information management / consistency
Cons
  • Publishing feature is sometimes wonky when editing businesses with suite #s.
  • Scan tool (use for sales purposes) often shows "directory not available" for major directories like Waze, Bing, and Facebook.

Yext Review

Rating: 7 out of 10
Incentivized
October 28, 2024
LC
Luke Cutler
Performance Marketing Specialist
Milan Laser Hair Removal (Cosmetics, 51-200 employees)
Vetted Review
Verified User
Yext
2 years of experience
View profile
Pros
  • Simple
  • Powerful
  • Reliable
Cons
  • UI
  • Understanding of Publisher Sync Status
  • Learning the Platform

Would Choose Again & Again

Rating: 10 out of 10
Incentivized
October 28, 2024
Verified User
Strategist in Marketing
Marketing & Advertising Company, 1-10 employees
Vetted Review
Verified User
Yext
3 years of experience
Pros
  • Updating listings quickly and correctly
  • Showing clear data in the dashboard reporting
  • Letting us easily identify a problem if there is one.
Cons
  • Faster data pulling for reporting.

Recommend for any business!

Rating: 9 out of 10
Incentivized
August 09, 2021
RV
Rod Vedder
Director of Business Development/SEO/Social Media
Robintek (Marketing & Advertising, 11-50 employees)
Vetted Review
Reseller
Yext
6 years of experience
View profile
Pros
  • Updating directory listings in one fell swoop
  • Allows for a lot of data for each listing to be entered
  • Duplicate suppression is a very handy tool
Cons
  • Duplicate suppression does not always take hold and there is often little recourse
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