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YourCause CSRconnect

YourCause CSRconnect

Overview

What is YourCause CSRconnect?

CSRconnect is a SaaS-based platform that is a fully hosted and managed solution used to engage employees in volunteering, giving, and sustainability initiatives, along with helping grants administrators manage corporate and foundation philanthropic programs. It supports global programs with multi-lingual settings and multi-national…

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Recent Reviews

CSRconnect Review

3 out of 10
November 19, 2019
Incentivized
We use CSRconnect cross the company to log volunteer hours, post volunteer opportunities, and collect donations. We also use the back end …
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What a great platform!

10 out of 10
November 12, 2019
Incentivized
CSRconnect is being used across our entire organization at TD Ameritrade. From employees at branches to our C-Suite Executives, the …
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CSRconnect Review

3 out of 10
November 09, 2019
Incentivized
CSRconnect is used across the whole organization but mostly used for our CSR department. It allows us to create volunteer events and track …
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CSRconnect Review

4 out of 10
November 09, 2019
Incentivized
CSRconnect is currently being used across our organization for our company's Giving and Volunteering. We see that there is a slight curve …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is YourCause CSRconnect?

CSRconnect is a SaaS-based platform that is a fully hosted and managed solution used to engage employees in volunteering, giving, and sustainability initiatives, along with helping grants administrators manage corporate and foundation philanthropic programs. It supports global programs with multi…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Submittable?

Submittable offers tools to launch, measure, and grow social impact programs, locally and globally. From grants and scholarships to awards and CSR programs, Submittable partners with users to make a difference. The vendor states Submittable has supported over 95,000 social impact programs,…

What is Chezuba?

Chezuba is SaaS platform enabling corporations to build, execute and measure employee volunteering and employee giving programs.

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Product Details

What is YourCause CSRconnect?

CSRconnect is a SaaS-based platform that is a fully hosted and managed solution used to engage employees in volunteering, giving, and sustainability initiatives, along with helping grants administrators manage corporate and foundation philanthropic programs. It supports global programs with multi-lingual settings and multi-national credit card processing features.

YourCause CSRconnect Screenshots

Screenshot of CSRconnect is an Employee Engagement Platform for enterprise clients of all sizes, providing a hosted solution for a broad array of corporate community involvement programs and clients are able to manage and report the depth of their social impact and overall employee engagement.Screenshot of Grants ManagementScreenshot of NPO Portal - Free management of donated funds and volunteer information.

YourCause CSRconnect Competitors

YourCause CSRconnect Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry
Supported CountriesGlobally
Supported LanguagesMultiple Language Translations for Global Deployment

Frequently Asked Questions

Bonterra Grants Management and Causecast are common alternatives for YourCause CSRconnect.

Reviewers rate Support Rating highest, with a score of 7.3.

The most common users of YourCause CSRconnect are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(26)

Attribute Ratings

Reviews

(1-2 of 2)
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November 09, 2019

CSRconnect Review

Score 4 out of 10
Vetted Review
Verified User
Incentivized
CSRconnect is currently being used across our organization for our company's Giving and Volunteering. We see that there is a slight curve in understanding from our previous system and some of our data did not transfer correctly, however it is a lot more user-friendly.
  • User-friendly- Our employees can navigate it well.
  • Quick - The system loads significantly faster than our previous one.
  • Reporting - The reporting feature is very versatile.
  • Data - Transfer of data to be correct.
  • Measurements - Allowing employees to set goals on their home page.
  • Volunteer hours- It is confusing for employees to differentiate between their events and personal hours. this should be combined and not be separated.
It seems that CSRconnect is well suited for the giving area of our company. Volunteering could use some work.
  • Time saved.
  • Easier for new employees to navigate.
  • The look and feel match our new brand.
The usability of CSRconnect is light years ahead of our last program and we are so thankful for this. Some of our employees get intimidated by using the computer so it is helpful when the site is user-friendly and welcoming for our employees. They are also easily able to find events in the portal.
Our account manager is wonderful and always willing to answer our emails or schedule calls to help us when we are confused. She has guided us through the transition and made it easier for our team to understand so in return we can train our employees. We are thankful for her.
We have experienced trouble with missing dates from the implementation. This has caused grief from our employees and we sometimes have to troubleshoot the issues. We are aware any time we have an integration this may happen and our account manager has been extremely helpful however, fewer glitches like this would have helped us in the long run.
10000
In the hospitality industry, the users could be cooks, housekeepers, lifeguards, to senior leadership.
3
Skilled community affairs professionals.
  • Volunteering.
  • Reporting.
  • Emergency relief.
  • grant matching
  • volunteer time off
  • board service volunteering grants
CSRconnect is the best in the business for both giving and volunteering.
Yes
Good Done Great
  • Product Usability
  • Product Reputation
  • Existing Relationship with the Vendor
We had no choice. However, the transition was great with our Account Manager.
We had no choice. CSRconnect seems to be well known for company volunteering and giving across community engagement.
  • Implemented in-house
Change management was a major issue with the implementation
Our Account Manager took great notes and broke the process of implementation down step by step.
  • Payroll inegreation
  • Missing volunteer data
  • Online training
It was a little challenging doing training on line i think in person may have been a little easier. we also did training before we had access to certain things so when the time came to use that training we had questions that came up that were not apart of the initial training.
It is user friendly, but navigating the back end helped with training. Training is never a bad thing to do when you have to train over 10000 employees on the system. There were things i was doing wrong that were fixed by simply clicking a different button so having the training in writing helped.
Just right for this type of product !
not at this time.
Yes - we have customized the interface extensively
Very easy and user friendly.
not at this time.
No
Our company needed reports fast for senior leadership and we had no access to this function on the back end. Our Account Manager worked with us to see what information we needed and was able to provide us with multiple reports in a timely manner so that we could move on with our daily operations.
  • Searching for volunteer events
  • creating a volunteer event
  • making a pledge
  • pulling specific reports
  • setting goals
  • finding where your total hours for individual volunteering and events combined
Yes
It is user friendly and fast.
Very easy to change and make to our own companys liking.
So far we havent had too many issues with availability.
We do have issues with having to reload pages when we are working on reports or engagement tiles. If we dont reload something the information that we have been working to input in to the site or the reports do not save. This can be frustrating when we are on time constraints.
Not applicable
not applicable
not applicable
Save everything.
Very responsive.
  • Reporting.
  • Volunteer event searching for approval on the back end.
  • Goal setting.
Score 3 out of 10
Vetted Review
Verified User
Incentivized
We use CSRconnect to manage our employee giving and employee volunteering programs.
  • The look of CSRconnect is pleasant.
  • Things that seem simple, but have way too many steps in them
  • The picture ratios and the way that pictures are displayed are awful! Even if you use the recommended sizing, all pictures are stretched oddly and do not look nice. It is also frustrating that you cannot move or adjust a picture within the frame to make it look more appealing.
  • The search function is not intelligent when trying to find a charity.
  • The donation history is often wrong and many employees are confused about why totals do not match. The same goes for volunteering hours.
I think it would be better suited for a company that is smaller. Also for a company that is starting brand new and not integrating their data. We have had nothing but problems with the integration. It has been a nightmare and I do not see an end in sight.
  • It has caused issues with trying to troubleshoot all the various glitches and problems we have had.
It is easy to use but if there is an error or something is not working correctly, it does not tell you where the error is. The site will just simply not let you publish or move on and it can be very frustrating to try and find the problem, especially when it is something very minor.
Our account manager is very kind and responsive, but it seems when there are major issues, we don't ever get a solid answer or what/how to fix the issue. We have issues that have been assigned JIRA since we first transitioned to CSRconnect and they are continually pushed under the rug.
So many issues with implementation! It has been such a frustrating process.
The implementation of a new system would be too time-consuming to switch right now.
Yes
  • Existing Relationship with the Vendor
We had no choice as we were using GDG.
  • Implemented in-house
No
  • Payroll integrations are still an issue, so many issues with payroll integrations!
  • Online training
Our account manager was great at showing us user functions but could have done better at showing us practical uses.
Yes - we have customized the interface extensively
Some - we have added small pieces of custom code
Yes
Yes
The mobile interface works fine.
It has worked for our large company fine.
It is available when needed. It can be very slow at times.
Sometimes pages load very slowly. I also hate how fast it logs you out!
  • Volunteer Match
Our account manager has still been active and helpful.
Yes
No
No
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