YourMembership by Community Brands Reviews

4 Ratings
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Score 6.0 out of 100

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January 17, 2018
Josh Hirsch | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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As a member-based organization, we use YourMembership to manage the entire membership program from onboarding and renewals. There are different levels of membership and the platform allows us to create different registration options for each one. Our Education Department also uses the event module to allow members and non-member register for our ongoing educational workshops. We also use the platform as the front-end of our website.
  • Intuitive backend of website makes updating content easy.
  • Seamless integration between membership registration platform and events module.
  • Best customer service of any technology company I've ever worked with. Daily Q&A session with their experts.
  • Native email marketing system lacks analytics that I'm looking for.
  • Unable to use events module with 3rd party registration platforms.
  • Unable to integrate other email marketing platforms with YourMembership.
If you are a membership-based association or nonprofit organization, then YourMembership is a perfect solution for you. With an extensive searchable knowledge base filled with common FAQ's, the answer to your problem is easily solved. If you are unable to get it resolved through there, their daily Q&A with experts will be sure to help.
Read Josh Hirsch's full review
January 29, 2018
Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
YourMembership is a portal for all membership information for our association. We utilize the front end for general information, but mainly event registration. We can easily advertise and promote our upcoming events and our members have the ability to register online.

On the back-end, our team uses this as a membership portal. We are able to track who is and isn't a member as well as access valuable contact information and see when their membership needs to be renewed. For our members, they can login and receive more "member-only" information and event pricing.
  • Event Registration - you can control ticket numbers, prices for members and non-members. You can also sort event tickets by category (i.e., sponsor or attendee).
  • Support Team - when you submit a ticket for support you can expect a response within an hour. They also have a live chat everyday at 3 PM.
  • Training - there are hundreds of videos and tutorials on how to do everything instead of waiting for an implementation advisor to instruct you.
  • Building Your Website - they can only do so much for you, other than that you are on your own. You have to teach yourself how to get things done via tutorials and videos.
  • So many functions - there is A LOT of capabilities on this software, however i feel like it is impossible to figure out everything that you can use. Once again, it goes back to having to play support team for yourself.
The back-end of the website is great. Being able to manage your members' information and see who is and is not a member is important to us and used every day. However, getting this website and software launched took some time since it is mostly "do-it-yourself" with weekly check-in calls with your implementation manager.
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YourMembership by Community Brands Scorecard Summary

What is YourMembership by Community Brands?

According to the vendor, YourMembership (YM) offers an affordable and easy to use membership software solution. The vendor says that YM’s association management system (AMS) helps users streamline operations and personalize the member journey for associations, chapters, nonprofits and AMC’s.

YourMembership by Community Brands Features

Has featureMember management
Has featureEvent management
Has featureBuilt-in online community
Has featureAccounting & Payment Processing
Has featureeCommerce
Has featureWorkflow Automation
Has featureWebsite Design & Hosting

YourMembership by Community Brands Screenshots

YourMembership by Community Brands Competitors

YourMembership by Community Brands Technical Details

Operating Systems: Unspecified
Mobile Application:No