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Users of YouScan have reported that the platform has significantly improved their ability to monitor and analyze mentions of important …
Starting at $299 per month
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What is YouScan?
YouScan is an AI-powered social listening platform that allows brands, agencies and startups to analyze consumer opinions on social media platforms to find vital insights and manage brand reputation.The platform offers text, image, and audience analysis, trend detection, smart alerts,…
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STARTER 3 – Ideal for SMBs and Startups
$299
Cloud
per month
UNLIMITED PLANS – Best for Brands and Agencies
Configured to business requirements
Cloud
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://youscan.io/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $299 per month
Product Demos
YouScan's Product Updates
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YouScan's Product Updates - Q1 2021
YouTube
Product Details
- About
- Integrations
- Competitors
- Tech Details
What is YouScan?
YouScan is an AI-powered social listening platform that allows brands, agencies and startups to analyze consumer opinions on social media platforms to find vital insights and manage brand reputation.
The platform offers text, image, and audience analysis, trend detection, smart alerts, and recently launched Insights Copilot, an intelligent social media listening assistant powered by ChatGPT.
YouScan states that they serves 400+ clients worldwide, including brands and agencies such as Nestle, L’Oreal, PepsiCo, Coca-Cola, Samsung, McDonald’s, UNICEF, Listen&Learn, M&C Saatchi, Havas Media, and Publicis Groupe.
YouScan helps marketers, researchers, CX experts, and PR pros fully understand their customers by providing insights into:
1. What they say
With text analysis capabilities, including Insights Copilot – a social listening assistant powered by ChatGPT, understanding consumers’ opinions about brands, competitors, and events becomes easier.
2. What they do
Platform’s Visual Insights delves into social media images, providing analysis on real-life interactions between people and brands or products. This encompasses brand logo identification and automated reports with visual content analysis.
3. Who they are
Audience Insights assists in understanding the demographics, interests, and occupations of people engaged in discussions about brands and various topics across social media platforms.
Founded in Kyiv, YouScan has evolved into a distributed team with offices in Ukraine, Portugal, Germany, Austria, Poland, Netherlands, Cyprus, Argentina, Brazil and Mexico.
YouScan Screenshots
YouScan Videos
Discovering what customers think with YouScan
A Deep Dive into the First Social Listening Assistant Powered by ChatGPT
YouScan Integrations
YouScan Competitors
YouScan Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | US, UK, Canada, Latin America, Europe, Ukraine, Kazakhstan |
| Supported Languages | Arabic, Azerbaijani, Bengali, Bulgarian, Catalan, Czech, Danish, German, Greek, English, Persian, Finnish, French, Hebrew, Hindi, Croatian, Armenian, Indonesian, Italian, Japanese, Georgian, Kazakh, Korean, Latvian, Malayalam, Macedonian, Mongolian, Malay, Burmese, Dutch, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Serbian, Swedish, Tamil, Tajik, Thai, Turkmen, Turkish, Ukrainian, Urdu, Uzbek, Vietnamese, Chinese (Traditional) |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Users of YouScan have reported that the platform has significantly improved their ability to monitor and analyze mentions of important political messages or government institutions. This has allowed them to work more promptly in their daily communication, respond in a timely manner to fake news, and build more adequate communication strategies. YouScan's simple interface and easy-to-use features have saved analysts hours of work, giving users an opportunity to make lower or deeper researches with the same toolkit.
Marketing teams have also found YouScan incredibly valuable for detecting what's trending among their audience, planning their strategy, and monitoring campaign results. The platform provides an opportunity to conduct competitive analysis and detect major trends among brands. Additionally, YouScan helps businesses collect relevant customer feedback, track social media influencers, and monitor their social media presence. This has helped improve their positioning strategy and develop customer loyalty programs. Overall, YouScan is a versatile platform that offers an advanced social media monitoring system that users are fully satisfied with and find incredibly helpful in solving key business problems related to social media analytics and brand reputation consulting.
Comprehensive Platform: Users find YouScan to be a comprehensive platform that fulfills various objectives simultaneously, making it a valuable tool for multiple departments within an organization. Several reviewers have praised the ability of YouScan to offer all required features in one place.
Powerful Image Recognition: The image recognition module of YouScan is particularly powerful and user-friendly, with impressive accuracy in detecting brand mentions and visual analytics. Many users have appreciated this standout feature and its potential to identify customers based on demographics and monitor logos in visual content such as Instagram.
Intuitive User Interface: The user interface of YouScan is intuitive and visually well-designed, making it easy for beginners to use the tool. A significant number of reviewers have noted the simplicity and clarity of the interface as a major advantage, allowing new team members to quickly become proficient with the software.
High Pricing: Some users have consistently felt that the pricing of YouScan is too high, particularly for smaller companies or NGOs. A number of reviewers have expressed concerns about the cost and feel like it should be more accessible to businesses with a lower budget.
Limited Search String Character Limit: For some users, the character limit when building a search string has been a challenge as they find it difficult to conduct complex research within this limit. This issue has been mentioned by several reviewers who require more flexibility in their searches.
Unclear Pricing Page: The pricing page on YouScan's website has not been updated and monthly subscriptions have been discontinued which can cause confusion for potential customers. Some users have expressed difficulties understanding the pricing model due to changes made in recent years.