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Zabbix is an open-source network performance monitoring software. The core program is free, with paid support from the vendor. It provides out-of-the-box templates from Zabbix and community developers. Zabbix includes network health measurements, including memory utilization, packet loss rate, and predictive trends in bandwidth usage and downtimes. These measurements can be adjusted using custom thresholds for network health and security issue alerts.
Zabbix also offers automation capabilities, including automatic network detection, configuration management, and report generation. It also enables remote and scripted remediation efforts when an issue is detected. The open-source format of the software is designed to support customization by users and the community.
It is configured to run discovers on our vCenter to grab any new VM and to start monitoring its CPU, Mem, Disk usage, etc. For specific applications, those more critical to the business, we create templates to monitor the services.
We have also created some tests using CURL to authenticate to applications and measure the end-user experience, so we can generate alerts when an important application is taking more time than it was supposed to authenticate.
It also has a great 'SLA' dashboard, where you can see the amount of time that an specific application was out-of-service during a period of time. We use it to provide some evidences to the business. Those applications can be constituted by multiple servers, services, databases, etc... It is very flexible on this level.
Zabbix is heavily used by Systems, Network and Database Engineers as well as Applications Developers to provide visibility to what is happening in the environment, to notice a problem before our users do.
We have implemented Zabbix so that there is a central Zabbix server (hosted in AWS), with Zabbix proxies at each physical location where there is infrastructure. This way if the Zabbix server goes down, no data is lost, as it is cached on each of the proxies until connectivity is restored to the Zabbix server.