The Automation Tool
Rating: 9 out of 10
October 03, 2024
NV
Vetted Review
Verified User
2 years of experience
- Cheaper and Proper Integrations
- Real time consumption tracking
- Reporting on usage and cost saving
Starting at $29.99 per month 750 tasks per month
View Pricing Overview
What is Zapier?
The Zapier Automation Platform designed to integrate data between web apps. It is scaled for small to mid-sized businesses, with a functional but limited free version of the program.
Learn from top reviewers
The Automation Tool
Rating: 9 out of 10
October 3, 2024We enjoy using Zapier for most of our API connections, both internal and external. The automation and workflows work instantly are quite intuitive to understand even by employ...
Overpriced and Unethical
Rating: 1 out of 10
December 13, 2023We used Zapier to integrate our point of sale system with Facebook for data tracking.
Trash company. Stay away!
Rating: 1 out of 10
October 10, 2023Couldn't even use it. It's a trash company. They mislead you into paging for services. Then when I purchased a plugin for their "free" service. It didn't even work and they sa...
Verified user
Executive
1 year of experienceThe most efficient and user-friendly automation tool on the market
Rating: 9 out of 10
April 20, 2023I use it for lead forms that come in through google ads. The data from the form arrives comfortably to my e-mail.
It also helps me when capturing variables in the url and fill...
Best CRM Tool To Keep Track Of Leads
Rating: 10 out of 10
August 11, 2022Zapier helps in updating the leads on Google Sheets in real-time which makes it super easy to reach out to the customers and the total number of leads received on a particular...
Verified user
Analyst
1 year of experienceZapier form a business owners eyes
Rating: 10 out of 10
August 25, 2021We use Zapier across our entire company to automate our recurring tasks as well as any manual task that Zapier supports. The problem that it solved is time lost in entering da...
Zapier: the Swiss Knife every business should have
Rating: 10 out of 10
August 18, 2021Zapier is the Swiss Knife every tech company should have. We use it particularly in the marketing department where we implement a lot of growth experiments and marketing autom...
Great for integrating non-native apps
Rating: 10 out of 10
August 2, 2021Mostly used to integrate LMS (talent LMS) with an online store (Shopify) and CRM (Hubspot and salesforce). Enrolls customers who purchase training in an online store in course...
Verified user
Manager
5 years of experienceGreat at what it’s meant to do, but don’t ask for too much!
Rating: 8 out of 10
July 21, 2021Zapier is used for our most simple integrations and specifically for those were configuring for clients. Being in charge of all software/tools means that we’re often required ...
Thomas (TC) Riley
Director - Other
Senior Director, Information Services
MarketScale
5 years of experienceZapier is a great way to save time and money on little customer service tasks
Rating: 9 out of 10
July 14, 2021I love using Zapier to minimize customer service tasks that I have to do on a daily/weekly basis. It helps save time and money, allowing me to save investments on additional e...
Samantha Crawford
Professional - Professional Services
Owner
All Occasion Photography
6 years of experiencePerfect Add on to connect other services!
Rating: 8 out of 10
July 13, 2021We use Zapier to connect Google Forms to our calendar, create email confirmations and add people to our contact list.
When we take orders, we need to print a form out for our ...
Verified user
Director
4 years of experienceThe glue between software tools we use
Rating: 9 out of 10
July 1, 2021Zapier connects the many tools we use in our business quickly and easily ensuring that our data is easily accessible. Many tools offer native integrations with each other, but...
A great way to enter the marketing automation world
Rating: 8 out of 10
June 25, 2021Zapier was the organization's first experience with marketing automation processes. It was relatively easy to implement and overall has made a tremendous impact on our organiz...
Verified user
Employee
2 years of experienceZapier free and saves you time!
Rating: 8 out of 10
June 20, 2021I have used this program to update multiple social media accounts all at once so I only need to make a single post from let’s say Twitter and it has a picture, and it will sho...
Matthew Smith
Administrator - Corporate
Head Of School
GREATER HOULTON CHRISTIAN ACADEMY
2 years of experienceZapier: Automation made simple
Rating: 10 out of 10
June 16, 2021Our IT team used Zapier to build a connection between some applications we use daily to transfer data between those apps when certain conditions are triggered. And I must say ...
Verified user
Manager
2 years of experience
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Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Reviewer Pros & Cons
Pricing
Starter
$29.99
Cloud
per month 750 tasks per month
Professional
$73.50
Cloud
per month 2k tasks per month
Team
$103.50
Cloud
per month 2k tasks per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://zapier.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $29.99 per month 750 tasks per month
Product Demos
Integrate Calendly with Pipedrive using Zapier
YouTube
How To Set Up Zapier Webhook URL Using WP User Frontend Pro
YouTube
Setting Up Zapier With ServiceTitan
YouTube
Zapier Frontend Demo
YouTube
How to send custom emails with form submission using zapier with demo
YouTube
Zapier Tutorial for Beginners (2022) - Set up Zaps and Automate Your Work!
YouTube
Features
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Product Details
- About
- Integrations
- Tech Details
- FAQs
What is Zapier?
The Zapier Automation Platform is a platform designed to integrate data between web applications. Zapier automates the communication between apps by relying on “Triggers” within apps to catalyze pre-arranged actions, such as data formatting, and transfers of data between apps. The program featured pre-designed connections for more than 1,500 apps. It is scaled for small to mid-sized businesses and features a free version with limited connector complexity and quantities.
Zapier's goal is to enable automation for any process, allowing users to visualize and build advanced workflows with custom logic, conditions, and filters, with no code needed. Some features include:
Zapier's no-code automations include with 6,000+ app integrations from partners like Google, Salesforce, and Microsoft so users can collaborate across departments.
Zapier's goal is to enable automation for any process, allowing users to visualize and build advanced workflows with custom logic, conditions, and filters, with no code needed. Some features include:
- Multi-step Zaps - Zaps that automate several tasks at once.
- Paths - Zaps that perform different actions based on if/then logic.
- Filters - These ensure Zaps run only when certain conditions are met.
- Schedule - Zaps can be set to run whenever it's right for the process.
- Formatter - Used to transform dates, currency, text, and more into any preferred format.
- Webhooks - Can receive data from any service or send requests to URLs—without writing code or running servers.
Zapier's no-code automations include with 6,000+ app integrations from partners like Google, Salesforce, and Microsoft so users can collaborate across departments.
Zapier Video
Welcome to Zapier!
Zapier Integrations
- Microsoft Excel
- Google Sheets
- Salesforce Sales Cloud
- HubSpot Marketing Hub
- Airtable
- Google Drive
- Slack
- Intuit Mailchimp
- Trello
- Discord
- Calendly
- Typeform
- ActiveCampaign
- Asana
- Shopify
- Dropbox
- Wix
- Twilio
- QuickBooks Online
- Jira Software
- Xero
- Constant Contact
- Microsoft Teams
- Square POS
- Intercom
- GitHub
- OneDrive
- Microsoft 365
- Smartsheet
- SurveyMonkey
- Basecamp
- Keap
- Leadpages
- Pipefy
- Ecwid by Lightspeed
- Formstack Forms
- Gumroad
- PostgreSQL
- Microsoft SQL Server
- Bitrix24
- FreshBooks
- Redtail CRM
- Insightly
- GoTo Webinar
- Google BigQuery
- 5000+ applications
Zapier Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
The Zapier Automation Platform designed to integrate data between web apps. It is scaled for small to mid-sized businesses, with a functional but limited free version of the program.
Zapier starts at $29.99.
Reviewers rate Support for real-time and batch integration highest, with a score of 9.
The most common users of Zapier are from Small Businesses (1-50 employees).
Comparisons
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Reviews and Ratings
(746)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
Users have found that Zapier is a versatile automation tool that simplifies complex problems and enhances efficiency in various industries. With its easy-to-use interface, users can create automation workflows and connect different apps and platforms seamlessly. This has been particularly valuable for businesses in the healthcare industry, as it allows them to connect HIPAA-compliant form solutions like Formsite with other tools like SharpSpring for tracking campaign results. Users in the healthcare industry appreciate how Zapier eliminates manual work and reduces errors by simplifying the process of moving and synchronizing data between different systems.
Zapier is also widely used by online marketing agencies to streamline workflows and reduce the need for direct API integrations. It has become an essential tool for freelancers, enabling them to integrate and automate their daily workflows without technical knowledge. Furthermore, Zapier serves as a link between different marketing software applications, automating numerous processes and simplifying tasks for sales teams, development and systems departments, customer service, and graphic design and art services teams.
The availability of real-time support, even for free users, has received positive feedback from reviewers who rely on Zapier to integrate various systems, such as Chargify for managing subscriptions and CA Flowdock for team chat and notifications. Its ability to integrate with various third-party software and sync data with CRM platforms like HubSpot has been highly regarded as it saves time and ensures data accuracy.
Overall, Zapier is a valuable solution for businesses across industries as it enables easy integration between apps without native integration, minimizes manual work, improves autonomy and productivity, and enhances workflow efficiency.
Users commonly recommend the following:
-
Try out Zapier: Users suggest giving Zapier a try as it works great and can save time and money. They believe it is a worthwhile product, especially for those with a small marketing stack using various disjointed apps. Users recommend testing zaps and becoming familiar with the process.
-
Research app compatibility: Users advise researching what triggers and actions are supported by current software solutions before using Zapier. They recommend making sure the apps you want to connect are supported by Zapier and suggest contacting support for specific app integrations.
-
Explore available zaps: Users recommend checking out the list of zaps available on Zapier and comparing them to the tools you use to see if Zapier can automate some mundane tasks. They suggest connecting all eligible apps to Zapier and experimenting to understand its power. Furthermore, users suggest regularly checking back as Zapier is likely to add more apps over time and integrate with new projects.
Reviews
(1-25 of 106)Companies can't remove reviews or game the system. Here's why
Overpriced and Unethical
Rating: 1 out of 10
December 13, 2023
MK
Vetted Review
Verified User
1 year of experience
- It cost us way to much
- When we cancelled 2 days after auto subscription they refused to refund
The most efficient and user-friendly automation tool on the market
Rating: 9 out of 10
April 20, 2023
DT
Vetted Review
Verified User
3 years of experience
- Overall, using Zapier has led to a positive return on investment for me by saving time and increasing efficiency.
- I make it so that my programming team does not have to develop an integration with each application that I use
Best CRM Tool To Keep Track Of Leads
Rating: 10 out of 10
August 11, 2022
Verified User
Vetted Review
Verified User
1 year of experience
- Helps the processing of updating data simple and hassle free between the apps.
- Helps not to miss important meetings and calls with proper reminders.
- When disintegration of apps takes place, it is difficult to get them back on track.
Zapier form a business owners eyes
Rating: 10 out of 10
August 25, 2021
OA
Vetted Review
Verified User
1 year of experience
- It has saved me the money in hiring an administrative assistant
- It also saved me the time it took to do these tasks
- It also allowed me to automate things that increased my lead generation
- It also allowed me to automate several processes
Zapier: the Swiss Knife every business should have
Rating: 10 out of 10
August 18, 2021
RC
Vetted Review
Verified User
4 years of experience
- Really positive now we can run experiments wihout the need of the developer team so we are a faster team who can show faster results and it reflects in more users and more sales for the company
- Since we could built a feature from Mention that we needed and a single CRM we are saving month to month the cost of notion and the CRM and is exactly what we needed
- You can also automate several task for social media, customer service, etc. Which means your employees can use their time in productive activities and not just in repetitive activities (if something is repetitive just pay zapier)
Great for integrating non-native apps
Rating: 10 out of 10
August 02, 2021
Verified User
Vetted Review
Verified User
5 years of experience
- Less manual processes
- Higher efficiency
- Cost and limitations of being tied to and having to use different apps with native integrations
Great at what it’s meant to do, but don’t ask for too much!
Rating: 8 out of 10
July 21, 2021
T(
Vetted Review
Verified User
5 years of experience
- Positive impact on setting up isolated client accounts/integrations at scale
- Positive impact on the time-savings internally on the configuration of straightforward solutions
- Negative impact on our ability to complete more advanced integrations for clients
Zapier is a great way to save time and money on little customer service tasks
Rating: 9 out of 10
July 14, 2021
SC
Vetted Review
Verified User
6 years of experience
- Save time
- Save money
- Work less
Perfect Add on to connect other services!
Rating: 8 out of 10
July 13, 2021
Verified User
Vetted Review
Verified User
4 years of experience
- Kept us more organized - are able to double check orders
- Improves communication and record keeping
- Improves customer service as the customer can get a confirmation of what we are making for them.
The glue between software tools we use
Rating: 9 out of 10
July 01, 2021
BM
Vetted Review
Verified User
6 years of experience
- Zapier allows us to get two apps connected quickly without pulling in a developer
- We've thought of certain connections that we'd have liked to make, but due to the amount of data and zaps that would be required, we'd be looking at a $299/month bill just for that connection, which didn't make sense. This was partially due to the integration design of the apps themselves, but I feel that Zapier has room to lower prices a bit.
A great way to enter the marketing automation world
Rating: 8 out of 10
June 25, 2021
Verified User
Vetted Review
Verified User
2 years of experience
- Saved 1 hour of manual work each day
- Helped us improve our appointment arrival rate by at least 20%
Zapier free and saves you time!
Rating: 8 out of 10
June 20, 2021
MS
Vetted Review
Verified User
2 years of experience
- Free program easy ROI.
- Should not be the main focus but supplement digital presence.
- Some may view it as spam if they follow you on multiple programs.
Zapier: Automation made simple
Rating: 10 out of 10
June 16, 2021
Verified User
Vetted Review
Verified User
2 years of experience
- Saved us a lot of work hours that were previously spent manually working on items that we automated.
- It also allowed us to reliably transfer data between our apps without worrying about "human errors."
Streamline your work with Zapier
Rating: 10 out of 10
June 11, 2021
JG
Vetted Review
Verified User
4 years of experience
- We managed to reduce the time of attention to prospects by 60%.
- Communication with prospects for registration confirmation when firing emails helped us improve the user experience.
- Time reduction in information reconciliation.
Zapier, the one you can trust for automation
Rating: 10 out of 10
May 21, 2021
Verified User
Vetted Review
Verified User
5 years of experience
I can't imagine what we were doing before Zapier!
Rating: 10 out of 10
May 20, 2021
QA
Vetted Review
Verified User
4 years of experience
- It would save us anywhere between 2 - 20 hours every month.
- We would implement at least 2-5 new Zaps for clients every month. Wowing them each time.
Save time and money with Zapier
Rating: 10 out of 10
May 16, 2021
Verified User
Vetted Review
Verified User
4 years of experience
- Great ROI because price is cheap.
- Saves us a lot of time.
- There isnt a cap on time savings, so it is great.
One Zap at a Time
Rating: 10 out of 10
May 13, 2021
Verified User
Vetted Review
Verified User
4 years of experience
- It has allowed us to connect to clients' CRMs when they get new leads, further entrenching our abilities to be more than just marketers.
Vital software to connect your favourite services.
Rating: 10 out of 10
May 13, 2021
JC
Vetted Review
Verified User
6 years of experience
- It saves us hours of time every week being able to connect services automatically.
- It enables automations to happen that would not otherwise be possible at all.
- It allows us to choose other software for specific purposes without the limitations of only the built-in connectivity.
Zapier makes mundane tasks super simple.
Rating: 10 out of 10
May 13, 2021
LN
Vetted Review
Verified User
6 years of experience
- Time savings is the best benefit.
Zapier for marketing automation is all you need
Rating: 10 out of 10
May 12, 2021
AK
Vetted Review
Verified User
5 years of experience
- Only positive. It saved me tons of time and I only needed the smallest paying package because I'm a solopreneur running a small business. Without it I couldn't run more than 1 client, maybe not even that.
Set up automatic flows to gain your time back
Rating: 10 out of 10
May 12, 2021
JC
Vetted Review
Verified User
4 years of experience
- It has given me my time back which is priceless.
- The ROI is priceless because no one falls through the cracks.
Zapier a must have tool !
Rating: 9 out of 10
May 12, 2021
MJ
Vetted Review
Verified User
2 years of experience
- Makes you win a lot of time
- Less effort and no more repetitive and useless work if you use the tool properly by connecting your apps
Zapier is a key operational tool
Rating: 10 out of 10
May 12, 2021
OF
Vetted Review
Verified User
3 years of experience
- Improved operating efficiency - we can test and implement processes for efficiency much quicker.
- Data visibility - we are able to provide appropriate information to key users within the organization quicker.
- Creativity - solving problems calls for creative thinking and Zapier fosters that which has great benefits beyond just the business problem at hand.