Name: zeckoShop
Author: Terracor Business Solutions

Help Desk

Web and Video Conferencing

Customer Support

AI Code Generation

Accessibility Testing

Development

Classroom Management

Virtual Classroom

Education

Business Intelligence (BI)

Collaboration

Data Extraction

Emissions Management

Integrated Workplace Management (IWMS)

Intellectual Property (IP) Management

Risk Management

Enterprise

Accounting

Digital Banking

Nonprofit Accounting

Treasury Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

3D Printing

Authorization

Cloud Storage

Configuration Management

Data Collaboration

Fraud Detection

Game Engine

IP Address Management (IPAM)

Integration Platform as a Service (iPaaS)

IoT Security

LAN Switches

License Management

Network Performance Monitoring

Network Security

Open-Source Database

Operating Systems

SOA Governance

Service Desk Outsourcing

Single Sign-On

Vendor Risk Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Appointment Scheduling

Audience Intelligence

Content Experience

Content Management

Customer Journey Mapping

Email Marketing

Influencer Marketing

Market Research

Marketing Automation

Social Media Management

Survey & Forms Building

Text to Speech

Video

Video Marketing

Web Analytics

Marketing

Meeting Room Booking

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Performance Management

Social Commerce

Sales

Virtualization Security

Security

Agriculture

Banking

Donor Management

Equipment Rental

Rental Property Management

Vertical-Specific

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### ERP Integration
The integration process with zeckoShop's ERP system was initially complex for some users due to the unique mapping required for their entries. However, users found the support team to be responsive and helpful in navigating the learning curve. Despite the initial challenges, the annual updates and customization options provided by zeckoShop have allowed for a smoother integration experience over time.

### Software Integration
The positive sentiment towards zeckoShop's software integration is evident in the reviews provided. Users appreciate the seamless integration with their existing software, such as Business Vision and Spire, which allows for a smooth incorporation of e-commerce solutions into their workflow. The ability to manage websites with a large number of items with just a few people showcases the efficiency and effectiveness of the software integration. Additionally, the control over access levels granted to users, enabling them to perform various tasks related to pricing, stock levels, and order placement, further highlights the robust software integration capabilities of zeckoShop.

### Website Design and Functionality
User feedback on zeckoShop's website design and functionality is generally positive and highlights its ease of use and customization options. Customers appreciate the intuitive design that allows for easy navigation and the ability to customize the site to meet their specific needs. While some users have mentioned minor issues with certain functions not being available, overall, the consensus is that zeckoShop offers a solid website design and functionality that supports a smooth online shopping experience for both businesses and customers.

### Customer Management
Users consistently praise zeckoShop's user-friendly customer management capabilities. They highlight the ease of use for both customers and administrators, emphasizing the platform's ability to streamline ordering processes and enhance the overall shopping experience. Customers appreciate the support provided by the zeckoShop team in resolving issues promptly and effectively, showcasing a strong commitment to meeting user needs. Additionally, the platform's flexibility in accommodating various pricing tiers, quantity breaks, and promotions is lauded by users, contributing to a positive perception of its customer management features.

### Order Processing
Users widely praise zeckoShop's order processing capabilities. The system's ability to streamline online orders, provide access to real-time stock levels, and facilitate smooth transactions has garnered positive feedback from users. Customers appreciate the convenience of browsing products, placing orders, and managing transactions effortlessly. Additionally, the platform's user-friendly interface and customizable features have contributed to a positive user experience in terms of order processing.

### Customer Service and Support
Users consistently praise zeckoShop's responsive and helpful customer service and support team. The general sentiment among reviewers is that the customer service provided by zeckoShop is a strong point of the platform. Customers appreciate the quick response times and the team's dedication to resolving issues effectively. The support team's proactive approach in finding solutions that meet customers' needs has garnered positive feedback. Additionally, users value the regular updates and the overall reliability of the customer service and support offered by zeckoShop.

Seamless integration with current software: Users have praised ZeckoShop for its seamless integration with existing inventory management systems like BusinessVision. Several reviewers have stated that this feature is a game-changer for small to medium-sized businesses, as it allows them to establish a solid e-commerce presence without relying on platforms like Shopify.

Extensive integration to ERP: Many users appreciate the extensive integration capabilities of ZeckoShop with their ERP systems. This functionality enables users to create a first-class website and offer customers a smooth online shopping experience, similar to what larger competitors can provide. The ability to seamlessly integrate online operations with their existing infrastructure is seen as a major advantage by several reviewers.

Full control over user access levels: Numerous users have mentioned that they value the full control provided by ZeckoShop over user access levels. This feature allows them to verify pricing, view stock levels, place orders, create order templates, and view previous web orders. For managing e-commerce operations effectively, these users find this level of control highly beneficial.


Poorly Designed Administration Index: Some users have expressed frustration with the design of the administration index in zeckoShop, stating that it is confusing and leads to wasted time on navigation. 

Lack of Complete User Manual: Several reviewers have mentioned that the lack of a complete user manual makes it difficult to fully utilize all the features of zeckoShop, resulting in a learning curve for new users.

Overwhelming Number of Controls: Users have reported feeling overwhelmed by the large number of controls on the admin side of zeckoShop. While impressive, this abundance can be challenging for users to navigate efficiently.

Users of ZeckoShop have found it to be a valuable solution for their e-commerce needs. The platform offers simplicity and ease of use, making it accessible for users of all technical levels. One of the key use cases is the availability of support when needed, which has been highly appreciated by users. The ZeckoShop team has been patient, thorough, and helpful during the initial setup process, reducing downtime and ensuring a smooth transition from previous vendors.

Customization is another important use case of ZeckoShop. Users have praised the ability to implement complex customizations with the assistance of the ZeckoShop team. Despite spending additional time on smaller details, users believe that the results speak for themselves. This flexibility in customization has allowed businesses to tailor their websites to meet challenging requirements and improve customer experiences.

ZeckoShop has also proven to be a reliable partner over the years, providing continuous support and solutions that make businesses more user-friendly and efficient. Users have experienced a gradual increase in website traffic and have found that ZeckoShop accommodates multiple pricing tiers, quantity breaks, and promotions on the admin side. Adding new products is straightforward, and customer service remains responsive and helpful.

Especially in the current situation of COVID-19, ZeckoShop's e-commerce solution has become invaluable as a lifeline to customers. It provides opportunities for online browsing, research, and reaching customers who cannot visit physical stores. Users appreciate how ZeckoShop has helped them navigate these challenging times and continue to grow their businesses.

In summary, ZeckoShop offers a range of valuable use cases. From its simplicity and support during setup to customization options, efficient product management, and excellent customer service, users have found this platform to be an asset in improving their e-commerce operations. Whether it's adapting to new challenges or supporting growth over time, ZeckoShop has proven itself as a reliable partner for businesses of all sizes.

Customer Focus is solution that includes order management, inventory management, warehousing, CMS, E-mail marketing, CRM, and general accounting functions.  E-Commerce web stores are also included in the solution.

Standard

Ultimate

Customer Focus

Big Cartel is an eCommerce platform built for artists, such as artists, designers, and musicians, to build an online store.

Gold

Diamond

Platinum

500 Products

Big Cartel

zeckoShop

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eCommerce platforms enable businesses to sell products and services online, offering a comprehensive suite of tools for storefront management, payment processing, and order fulfillment. They’re equipped to provide robust analytics, seamless integrations, and scalable architecture to handle high traffic and complex operations. eCommerce solutions are critical for optimizing the customer journey and driving revenue growth. Explore user reviews and comparisons to find the best eCommerce software for your business.

eCommerce

Terracor Business Solutions

Online Storefront

Features for creating an online storefront with a browse-able product catalog.

Product catalog & listings

Products are easy to browse; listings include descriptions, photos, 360-degree views, and/or videos.

Product management

Bulk product upload

Admins can upload products in bulk using spreadsheets.

Branding

Storefront is part of a unified customer experience of the brand across channels (social media, physical store, website, etc.)

Search & filter

Visitors can easily search for products and filter products based on criteria like type, size, color, etc.

Mobile storefront

Customers can easily shop on mobile devices; storefront is responsive or mobile optimized.

Product variations

Products with variations or configurable options are easy to list and easy to browse.

Subscriptions & downloads

Accommodates intangible “softgood” products like subscriptions, downloads, and free trials.

Website integration

Integrates with an existing company website or blog.

Visual customization

Users can customize the look & feel of the storefront; storefront is visually attractive.

Beyond product catalog, includes basic content creation and management features such as blogging capabilities.

Customer service tools

Includes tools like live chat for providing customer service to eCommerce website visitors.

Online Shopping Cart

Features that facilitate the collection of items so that customers can purchase them as a group.

Abandoned cart recovery

Saves contents of abandoned carts and allows customers to purchase on a future visit; may send a reminder email to the customer and/or a report to the merchant to help convert abandoned carts into sales.

Tax calculator

Shopping cart calculates tax and may also process tax or integrate to 3rd party tax handling solutions.

Shipping calculator

Shopping cart calculates and displays cost of shipping or shipping estimates.

Integration with Amazon

Syncs product catalog to Amazon; customers can find, collect and purchase products on Amazon.

Integration with eBay

Syncs product catalog to eBay; customers can find, collect, and purchase products on eBay.

Checkout user experience

Easy for customers to view shopping cart and checkout; maintains a consistent, trusted look & feel.

Online Payment System

Features related to processing online payment for eCommerce purchases.

PayPal integration

Integrates with PayPal’s online payment system.

Returns & refunds

Includes tools for managing product returns, exchanges, and refunds.

Single-click checkout

Returning customers can checkout, using their registered payment and shipping information, with one click.

eCommerce security

Security measures are in place to prevent a breach of sensitive payment information.

Credit card transaction fee

eCommerce vendor charges a payment processing fee (fixed or percentage) for credit card transactions.

B2B features

Includes features that that are valuable to B2B transactions, such as contract negotiation, pricing, invoicing, etc.

eCommerce Marketing

Features related to marketing for eCommerce websites

Promotions & discounts

Includes tools for offering and redeeming coupons, promotional codes, and time-based discounts.

Personalized recommendations

Display or recommend certain products depending on the customer’s identity or shopping/browsing history.

The platform & templates help users create the right website infrastructure (pagination, page headers, titles, meta tags, url structure, etc.) to increase the site’s visibility in search engine results.

Product reviews

Allows customers to post ratings and reviews for individual products.

Social commerce integration

Integrates with social media to allow customers to share products, shop for products, and view ads within their social media networks.

Customer registration

Customers can register for an account with their email address, saving their contact, shipping and payment information.

eCommerce Business Management

Features related to business management and administration of eCommerce operations

Multi-site management

Administrators can manage multiple storefronts or websites under one umbrella.

Order processing

Includes tools or integrations for order processing.

Inventory management

Includes tools or integrations for managing inventory.