Name: Zelkaa
Price: 99 USD
Author: Zelkaa

Customer Success Management Training

Customer Training

Help Desk

Web and Video Conferencing

Customer Support

Accessibility Testing

Continuous Integration

Feature Management

Development

Virtual Classroom

Education

Business Intelligence (BI)

Collaboration

Enterprise

Accounting

SaaS Spend Management

Treasury Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Onboarding

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AIOps

API Management

Cloud Storage

Configuration Management

Custom Software Development Services

Cybersecurity Consulting

Database-as-a-Service (DBaaS)

Fraud Detection

Game Engine

Integration Platform as a Service (iPaaS)

LAN Switches

Managed Detection and Response (MDR)

Managed Public Cloud Infrastructure

Mobile Data Security

Network Behavior Analysis

Network Performance Monitoring

Sensitive Data Discovery

Service Desk Outsourcing

Software Composition Analysis (SCA)

Vendor Risk Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Ecommerce Personalization

Email Marketing

Market Research

Marketing Automation

Marketing Resource Management

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Onboarding

Customer Relationship Management (CRM)

Point of Sale

Sales Enablement

Sales Incentive Compensation Management

Sales Performance Management

eCommerce Analytics

Sales

Cloud Infrastructure Entitlement Management

Cloud Security Posture Management

Secure Service Edge (SSE)

Security

Banking

Church Management

Financial Services CRM

Geographic Information

Internet of Medical Things

Medical Office EMR & EHR

Mental Health

Online Voting

Revenue Cycle Management (RCM)

Vertical-Specific

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Zelkaa is a media monitoring and analysis tool offered by Zelkaa. According to the vendor, it is designed to help businesses track and analyze their online and offline media presence. It provides real-time monitoring of various media channels such as social media platforms, websites, newspapers, television, and radio. The tool aims to assist businesses in understanding their audience, measuring brand sentiment, predicting media crises, and effectively managing their media relations.

## Key Features

**Facebook Comments Monitoring**: According to the vendor, Zelkaa allows users to collect and analyze Facebook comments from any brand or organization. It provides analytical reports on audience satisfaction and attitude towards the content. The tool includes information on the most active commenters, most mentioned pages, and gender ratio of commenters.

**Daily Comments Collecting**: Zelkaa claims to collect over 10,000 Facebook comments daily, ensuring comprehensive monitoring of audience engagement and sentiment. This data can be used for in-depth analysis and gaining valuable insights.

**Facebook Crisis Management**: Zelkaa is said to help businesses predict trending Facebook posts and identify engagement patterns. This feature enables proactive crisis management and prevention. The tool tracks the average growth rate of Facebook posts to gauge audience interest and provides insights into different content types and potential media crises.

**Monitored Post Details**: Zelkaa provides detailed information about each monitored Facebook post, including time of publication, topic category, hashtags, and post screenshots. It also tracks the number of times a post has been changed or deleted, offering a comprehensive analysis for effective monitoring.

**Television and Radio Analysis Tool**: Zelkaa offers monitoring and content extraction from television and radio programs. It converts audio to text for optimal monitoring and analysis. Additionally, it provides access to television programs related to brands and competitors for advertising purposes, and monitors and collects content and advertisements from broadcasting and satellite channels.

**International Broadcasting Monitoring**: Zelkaa claims to monitor and collect content from international broadcasting media. It provides a summary of news articles, relevant hashtags, and approach direction. The tool offers video and audio files of monitored content on a 24-hour basis, enabling comprehensive media analysis for brands and organizations.

**Real-Time Media Monitoring**: Zelkaa enables real-time monitoring of multimedia, social media, and various topics. It monitors published materials and news about specific topics, tracks social profiles of organizations, brands, and competitors, and monitors news and content on websites, online news agencies, and newspapers.

**Measuring Audience Satisfaction**: According to the vendor, Zelkaa utilizes the Net Promoter Score (NPS) method to measure user satisfaction. It analyzes user sentiment and attitudes towards media content. The tool also measures the growth of media outlets' approach to different topics and analyzes comments and tweets to gauge user satisfaction.

**Monitoring Hot Topics**: Zelkaa's Trend Tracker tool allows monitoring of hot topics in media. It tracks the hottest news and content in newspapers, press, and news agencies. The tool also monitors trended posts on social media platforms with statistical details and provides access to influential media outlets and influencers' content.

**Timely Control of the Public Relations Crisis**: Zelkaa provides tools to help businesses be aware of and control media crises in a timely manner. It sends alerts about hot and trending topics related to brands. The tool monitors complaints and negative conversations on social media and news websites, enabling quick access to hot posts, tweets, and news for crisis management.

Basic

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Zelkaa

At the most basic level, social monitoring incorporates scanning the web for potential PR crises, identifying industry trends, gathering intelligence on competitors and identifying sales opportunities. But the quantity of data these tools return can be overwhelming. Many tools have filters to help remove noise, and some include sentiment analysis which helps to categorize comments into positive or negative categories, but this is still a somewhat inexact science. 

Tools are distinguished by the social channels covered and number of languages supported.

Social Media Monitoring

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Zelkaa

Overview

What is Zelkaa?