Zendesk Explore Reviews

6 Ratings
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Score 8.1 out of 100

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Feature Scorecard Summary

Customizable dashboards (3)
9.0
Report Formatting Templates (1)
7
Drill-down analysis (3)
8.7
Formatting capabilities (3)
7.6
Integration with R or other statistical packages (1)
9
Report sharing and collaboration (3)
8.3
Publish to Web (2)
7.5
Publish to PDF (2)
7.5
Report Versioning (1)
4
Report Delivery Scheduling (2)
7.0
Pre-built visualization formats (heatmaps, scatter plots etc.) (1)
9
Location Analytics / Geographic Visualization (1)
10
Multi-User Support (named login) (2)
10.0
Role-Based Security Model (3)
9.3
Multiple Access Permission Levels (Create, Read, Delete) (2)
9.0
Single Sign-On (SSO) (3)
9.0
Dashboard / Report / Visualization Interactivity on Mobile (1)
8

About Zendesk Explore

Zendesk offers Explore, a business intelligence and customer analytics tool which integrates with the Zendesk suite featuring ticket analytics, custom fields, dashboards, and other features. Zendesk is migrating customers of the BIME analytics product, which is approaching end of support, to Zendesk Explore in 2019.

Zendesk Explore Technical Details

Operating Systems: Unspecified
Mobile Application:No