Zendesk Explore, a power analytic tool that is better than any ticket management analytic tools.
April 08, 2022
Zendesk Explore is used together with Zendesk Support and Zendesk Guide. In my company, we use Zendesk Explore to gather tickets and …
Zendesk Explore
Zendesk Explore
Overview
Recent Reviews
Popular Features
View all 21 featuresCustomizable dashboards (5)
10.0
100%
Drill-down analysis (5)
10.0
100%
Formatting capabilities (5)
10.0
100%
Report sharing and collaboration (5)
9.0
90%
Reviewer Pros & Cons
View all pros & consVideo Reviews
Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Zendesk Explore, and make your voice heard!
Pricing
View all pricingN/A
Unavailable
What is Zendesk Explore?
Zendesk offers Explore, a business intelligence and customer analytics tool which integrates with the Zendesk suite featuring ticket analytics, custom fields, dashboards, and other features. Zendesk is migrating customers of the BIME analytics product, which is approaching end of support, to Zendesk…
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Would you like us to let the vendor know that you want pricing?
Alternatives Pricing
What is Microsoft Power BI?
Microsoft Power BI is a visualization and data discovery tool from Microsoft. It allows users to convert data into visuals and graphics, visually explore and analyze data, collaborate on interactive dashboards and reports, and scale across their organization with built-in governance and security.
What is Geckoboard?
Geckoboard enables users to create real time dashboards using data from over 80 cloud services. It integrates with other products such as: AWeber, Basecamp, Campaign Monitor and HubSpot.
Features Scorecard
BI Standard Reporting
9.1
91%
Ad-hoc Reporting
9.7
97%
Report Output and Scheduling
6.6
66%
Data Discovery and Visualization
9.0
90%
Access Control and Security
8.7
87%
Mobile Capabilities
5.5
55%
Application Program Interfaces (APIs) / Embedding
10.0
100%
Product Details
What is Zendesk Explore?
Zendesk offers Explore, a business intelligence and customer analytics tool which integrates with the Zendesk suite featuring ticket analytics, custom fields, dashboards, and other features. Zendesk is migrating customers of the BIME analytics product, which is approaching end of support, to Zendesk Explore in 2019.
Zendesk Explore Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Comparisons
View all alternatives
Frequently Asked Questions
What is Zendesk Explore?
Zendesk offers Explore, a business intelligence and customer analytics tool which integrates with the Zendesk suite featuring ticket analytics, custom fields, dashboards, and other features. Zendesk is migrating customers of the BIME analytics product, which is approaching end of support, to Zendesk Explore in 2019.
What is Zendesk Explore's best feature?
Reviewers rate Customizable dashboards and Drill-down analysis and Formatting capabilities highest, with a score of 10.
Who uses Zendesk Explore?
The most common users of Zendesk Explore are from Mid-sized Companies (51-1,000 employees) and the Information Technology & Services industry.
Reviews and Ratings
 (22)
Reviews
(1-2 of 2)- Popular Filters
Companies can't remove reviews or game the system. Here's why
April 08, 2022
Zendesk Explore, a power analytic tool that is better than any ticket management analytic tools.
October 07, 2021