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Zendesk Sell Reviews

43 Ratings
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Score 5.2 out of 100

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Zendesk Sell Scorecard Summary

Likelihood to Recommend (43)
5.2
Likelihood to Renew (1)
3.0
Usability (1)
7.0
Support Rating (2)
6.0
Online Training (1)
7.0
Implementation Rating (2)
8.0

Feature Scorecard Summary

Sales Force Automation
4.0
Customer data management / contact management (12)
6.4
Workflow management (12)
3.7
Territory management (7)
1.6
Opportunity management (11)
4.8
Integration with email client (e.g., Outlook or Gmail) (12)
5.7
Contract management (8)
4.7
Quote & order management (6)
1.7
Interaction tracking (12)
5.5
Channel / partner relationship management (8)
1.7
Customer Service & Support
2.4
Case management (6)
1.7
Call center management (7)
1.8
Help desk management (9)
3.6
Marketing Automation
4.4
Lead management (10)
4.9
Email marketing (8)
4.0
CRM Project Management
2.6
Task management (11)
4.1
Billing and invoicing management (5)
1.7
Reporting (11)
2.1
CRM Reporting & Analytics
3.8
Forecasting (10)
3.3
Pipeline visualization (12)
4.6
Customizable reports (12)
3.4
Customization
3.8
Custom fields (12)
6.4
Custom objects (9)
1.8
Scripting environment (6)
2.0
API for custom integration (8)
5.1
Security
3.4
Single sign-on capability (10)
1.6
Role-based user permissions (9)
5.2
Social CRM
1.7
Social data (4)
1.7
Social engagement (4)
1.6
Integrations with 3rd-party Software
3.3
Marketing automation (6)
5.0
Compensation management (3)
1.6
Platform
5.3
Mobile access (11)
5.3

What is Zendesk Sell?

Zendesk Sell (formerly Base CRM) is a CRM that aims to give reps access to integrated tools that provide the full context of a customer account. This keeps them in the loop and allows them to capitalize on opportunities. Zendesk Sell can be extended with Reach, a lead generation and engagement tool that automates the process of finding and keeping leads interested, so reps can focus more on building relationships and crushing their quotas.

Base CRM was founded in 2009, and acquired by Zendesk in 2018.

Categories:  Sales Pipeline,  Customer Relationship Management (CRM)

Zendesk Sell Competitors

Zendesk Sell Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Sell Team$19.00per seat/month billed annually
Sell Professional$49.00per seat/month billed annually
Sell Enterprise$99.00per seat/month billed annually
Sell Elite$199.00per seat/month billed annually
Reach prospecting enrichment add-on (requires a Sell Subscription)$27.00Per User Per Month (billed annually)

Zendesk Sell Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No