Overview
What is Zendesk Talk?
Zendesk Talk is call center software built on the Twilio cloud communication platform that integrates with the Zendesk Support ticketing system. This allows customer service teams to provide phone support from the same platform they use to manage all other…
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Popular Features
- Outbound response (13)8.585%
- Recording (14)8.080%
- Call forwarding (14)7.878%
- Agent dashboard (15)7.474%
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Pricing
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- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
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What is Zendesk Talk?
Zendesk Talk Technical Details
Operating Systems | Unspecified |
---|---|
Mobile Application | No |
Frequently Asked Questions
Zendesk Talk is call center software built on the Twilio cloud communication platform that integrates with the Zendesk Support ticketing system. This allows customer service teams to provide phone support from the same platform they use to manage all other channels.
Reviewers rate CRM software integration highest, with a score of 9.6.
The most common users of Zendesk Talk are from Mid-sized Companies (51-1,000 employees).