Zenefits
Zenefits
Zenefits
Starting at $8 per employee/per month
View PricingOverview
What is Zenefits?
Zenefits is a free, cloud-based core-HR platform. It primarily services small to mid-sized businesses and provides time management and benefits administration capabilities.
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Awards
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Popular Features
View all 48 features- Update personal information (131)5.656%
- View and generate pay and benefit information (125)4.848%
- View company policy documentation (118)4.242%
- Organization and location management (119)4.040%
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Pricing
View all pricingEssentials
$8
Cloud
per employee/per month
Growth
$14
Cloud
per employee/per month
Zen
$21
Cloud
per employee/per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.zenefits.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Product Demos
Move Yourself with The Zenefits Mobile App
00:52
How This Tile Company Improved Employee Experience with Zenefits
02:42
How an Arizona Marketing Agency Uses Zenefits to Gain an Edge in Efficiency
02:38
Features
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Product Details
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- Integrations
- Competitors
- Tech Details
- FAQs
What is Zenefits?
Zenefits is a SaaS cloud-based human resources platform that, according to the vendor, helps more than 11,000 small and mid-sized companies empower their workforce, manage change, and stay compliant. Zenefits' People Platform aims to deliver a comprehensive, intuitive HR experience in the market. The vendor's HR, Benefits, Payroll and Performance apps combine with advisory services and tightly integrated partner apps to help companies simplify HR administration – reducing paperwork and complexity so companies can focus on starting, running and growing their businesses.
Zenefits Screenshots
Zenefits Videos
Move Yourself with The Zenefits Mobile App
How This Tile Company Improved Employee Experience with Zenefits
How an Arizona Marketing Agency Uses Zenefits to Gain an Edge in Efficiency
Zenefits Integrations
Zenefits Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android, Mobile Web |
Supported Languages | English |
Frequently Asked Questions
Zenefits is a free, cloud-based core-HR platform. It primarily services small to mid-sized businesses and provides time management and benefits administration capabilities.
Reviewers rate Candidate development and Notifications and Alerts highest, with a score of 8.2.
The most common users of Zenefits are from Mid-sized Companies (51-1,000 employees).
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Reviews and Ratings
(216)
Attribute Ratings
Reviews
(1-25 of 141)- Popular Filters
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September 29, 2022
Product and customer service have badly degraded
Score 3 out of 10
Vetted Review
Verified User
Zenefits still runs payroll with reasonable success and fluidity, but in my opinion, the company, on the whole, has gone downhill. The product is stagnant and still lacks key features like support for R&D tax credits. In my experience, the customer service has gotten horrible; we transitioned to Gusto, and multiple Zenefits employees assured us our Q3 taxes would be refunded (not sent to the government)... of course, they were wrong and misled us into double paying our taxes. I would NOT recommend the product at this point.
- Automated payroll
- Customer service
- Offboarding
- Product velocity
- Helping small businesses
September 28, 2022
Worst customer service. Zenefits will end up being a liability
Score 1 out of 10
Vetted Review
Verified User
We implemented Zenefits for our HR administration, Payroll, and used their 401k integration.
- Ignoring your emails
- Messing up taxes
- Answering customers
- Responding to emails
September 16, 2022
Helped streamline our nonprofit operations
Zenefits is primarily used for payroll management and processing, issuing year-end tax documents to staff and contractors, HR and onboarding documents, and management / tracking of PTO. It is used for all staff (and, gradually, all contractors) across our whole organization. Previously, we used a 3rd party accounting firm for payroll, and streamlining it with Zenefits has saved time and reduced errors.
- Payroll processing
- Issuing year-end tax documents
- Vacation tracking for employees that are less than 1 FTE is a little tricky -- required more manual math on my end than I would have ideally liked
- Customer service can be a little slow to respond when we submit a ticket about an issue
September 07, 2022
Support Needs Improvement, I Believe.
Score 1 out of 10
Vetted Review
Verified User
Getting support is nearly impossible I believe. We received a tax notice in March of 2022 and I am still emailing them once a week for an update on the case. It has not been resolved and all my emails go unanswered I've found. They make it impossible to call, chat or email a direct person so you just have to keep emailing the support email and wait 3 months for a response I've found. Any instance where we have needed support has been an absolute nightmare in my view.
- Making it difficult to get support, I believe.
- Getting support, I've found
- Support response times.
- Access to an actual person to talk to, I've found.
April 29, 2022
Zenefits Review
Score 1 out of 10
Vetted Review
Verified User
We are a small company that had yearly subscription. Signed up in April,2021, transitioned over 2 months and decided to discontinue using the Zenefits on Dec, 2021
- Sales
- Setting Expectation
- Lack of US Based Support
- Timelines of Support - from my experience, you should expect 5-14 days delay in response and that may not include a resolution
- Helping user to manage their own subscription
March 11, 2022
What Support?
Score 3 out of 10
Vetted Review
Verified User
We use (yes, I am a current customer) it as our all-encompassing HR platform. Their support team and turnaround time on issues are absolutely horrible in my opinion. HORRIBLE! If you are considering Zenefits, I would look at Gusto or another saas platform. I have had to sit on hold for 45 mins to up to an hour or more just to talk to a support human. If you send your question via email - in my experience, it could be up to a week before you get an answer and usually, they send you a help link. If I could attach print screens to show my hold time for support issues, I would! It is beyond frustrating!
- Submitting payroll is super user-friendly (just cross your fingers you don't have an issue).
- The mobile app is great.
- Support team response time
- Train the support team so they know how the heck to fix/support issues
- Have the support team actually answer the phone
- Have the support team respond at all!
January 06, 2022
Very user friendly software so you can focus on what counts!
Zenefits has been an excellent platform. We utlilize it for all onboarding, time off management, benefits management, and it syncs with our payroll platform. In most uses it has been extremely user friendly and a pleasure to work with. This year I did have a few challenges with setting up vacation rules and it was difficult to reach a live agent as you have to go through several screens to get to the point where they will connect you with an agent. At that point the agent was very helpful and assisted me with great professionalism!
- Manage new hires
- Track time off
- Onboarding
- Live customer service access
November 13, 2021
Best payroll system
We use Zenefits for Onboaring/offboarding, payroll, benefits, PTO, HR, etc. Every employee uses zenefits for their pay and PTO. Administrators and operations staff use it for all applications. Personally I use it most frequently for payroll. Having close to 300 employees can make it a challenging task, but the software is so user friendly that uploading it all is a breeze and then all deductions, contributions, taxes, etc. is taken care of from there.
- Payroll
- PTO
- Benefits
- Paystubs should be available to view from the employees profile
- Rehiring a terminated employee shouldn't require calling the company
November 12, 2021
Overall Great Experience with Zenefits!
Zenefits used by the whole organization, even with the acquisition of two other companies, Zenefits made it easy to integrate our data into this people platform!
- Reporting
- Benefits Administration
- Hiring
- Business Administration has had glitches with our Healthcare provider
- Pay Connect reporting would more helpful with dates to identify specific time period changes occurred
- Zenefits does not guide user to Banks and Paychecks for Direct Deposit completion
November 12, 2021
Zenefits!!
We use Zenefits for payroll and insurance purposes. It works very very well for what we use it for. I clock in and out using the mobile app every day and love the convenience of it. Also, whenever I have any insurance or benefits questions I know I can find the resources I need and where I need to find them.
- New insurance information is easy to access
- Clocking in and out is very easy
- Very secure and user friendly
- Take a picture when you clock in and out from phone
- Accessing third party information
- no training
November 12, 2021
Zenefits is extremely user friendly
Air Comm uses Zenefits for employees to access, update, and manage payroll information. The helps employees to have real-time access to their HR documents to make last-minute changes or obtain necessary documents.
- User friendly
- Responsive with questions
- Secure
- Allow for live tax forms and immediate updates to tax information from the app
November 10, 2021
Zenefits is a Go to Product.
I am an employee who uses Zenefits and it was a great experience. The platform was very user-friendly and easy to navigate. WE used Zenefits as our whole organization and it addressed all of our HR needs. <br><br>I would suggest using Zenefits for anyone looking for a new platform.
- User Interface
- Easy Navigation
- Easy to maintain and keep track of all needs.
- Support
November 10, 2021
Great HR software, Easy to Use
This is great! great! HR software.Coming from an employee user, it is so easy to see all my pay stubs and tax info. It's super user-friendly and I enjoyed using it. Being able to pull your financial reports from their app makes life much easier. They present the data in a easy to read way.<br><br>I highly recommend it to all HR departments.
- Present my Pay Stubs
- Show me my taxes on each paycheck
- Easy to use software
- Better homescreen
- Send more updates on any changes
- Send the pay stub email as soon as I get paid
November 08, 2021
Zenefits: I portal that fills all your HR needs
Zenefits is used across the whole organization for HR/Payroll/
- Their timecards are easy to read and use
- It intertwines multiple different areas of business
- The ability to clock in from multiple locations
- Being able to upload payroll hours when you want to prior to payroll dead line
November 08, 2021
Highly recommend Zenefits
Zenefits is used to manage our companies daily time keeping, employee time off and insurance benefits.
- Time keeping
- Personal Time off
- Insurance Benefits
- Direct link to personal insurance card
- Allow employees to directly edit missed time punches
- no training
November 03, 2021
Zenefits is Great!
Our entire company is using Zenefits for multiple functions. It has a wide variety of capabilities and is user-friendly for everyone. I also used this platform in my previous job and it's great to use every time. I'm not very tech-savvy in this new digital age. This gives me the peace of mind and tools to access all my needs within the workplace. Great platform!
- Insurance Benefits
- Payroll
- Requesting time off
- News Updates
- Customer Service Poral
- More Tools
November 03, 2021
Zenefits Review
It is used across the whole organization. It allows us to retrieve all of our benefits information very easily. Gives us information when It comes to our pay as well. We are able to access It via our cell phones if we are on the go and it is very responsive.
- Health insurance
- Dental insurance
- Payment information
- Website could look a little better, it's kind of plain
November 02, 2021
User- friendly HR Platform that works!
Zenefits is used as the HR platform for our company across the whole organization. It tracks each employee's time off, PTO, hours worked and our insurance benefits. The app is very user-friendly and easy to use especially when looking up our medical and dental insurance. It provides any additional information for those said insurance companies in one location. My favorite aspect of this app is the time clock function as it is all done remotely from the app on my phone.
- Time clock function-- easy to use and never lags
- The insurance portion has all of the pertinent information in one location
- Allows you to track your hours and is updated in real time
- I would like to be able to download our individual insurance card in the app
- Make adjustments to missed punches on the time clock feature
- Have to email HR manager to have time clocked changed.
November 01, 2021
Zenefits is a time saver
Score 10 out of 10
Vetted Review
Verified User
Zenefits is amazing! The integration and use of the site are very easy. The dashboard is very user-friendly and our employees love using it. All the add on such as payroll, benefits and time clock have made managing our rapidly growing company very easy. Would recommend Zenefits for all HR needs!
- Integrating employee information from other payroll providers easy
- Has great reporting to keep track of payroll and benefits
- Has easy timeclock and PTO integration for tracking hours
- Faster customer service response
- Integration with more 3rd party apps
- Easier employee garnishment tracking
November 01, 2021
Intuitive and Multifaceted
Zenefits is an innovative tool for all of your HR needs. it is incredibly easy to use and intuitive, and everything you need as an employer or an employee is right at your fingertips. Updating your personal information is also extremely easy, and working for a mid-sized company, I have referred to the Organization Chart many times. Great software.
- Updating bank information
- Viewing sick / vacation days
- Organization chart
- Viewing and adjusting insurance information
- Phone wait time
October 21, 2021
10 Stars
Zenefits is used in our company for our payment information, health insurance, and org chart. Employment history and Super simple and easy to use as a reference. I love the ease of access through the mobile app. Very convenient especially if you are not in front of your computer all the time. Thanks!
- responsive
- accurate
- great newsletters
- No complaints
- no training
No
October 20, 2021
User friendly payroll processing
We use Zenefits to process payroll and all aspects associated with payroll and payroll taxes. I use the platform to run all the necessary payroll reports needed by ownership. They handle the required tax filings.
- Communicates well with reminders when tasks are required to be completed.
- Process payroll bi-monthly
- Keeps track of employee time and paid time off
- The wait times to speak with a customer service representative was longer than expected.
October 19, 2021
Zenefits Streamlined My Small Business
Common Fibers utilizes Zenefits for Payroll and Time Tracking. It is being used [by] our whole organization. It streamlines employee time tracking, PTO, and HR, and makes Payroll processing stress-free. As the owner of a small business, anything that can help reduce my time on any given task means I have more [opportunities] to grow the business. Zenefits is one of the single biggest improvements to our HR process.
- Employee Onboarding
- Payroll Processing
- Time Tracking
- PDF Reporting
- Log-In/Out Reminders
- Faster Payroll Processing (
October 14, 2021
Zenefits Review
The system is easy to use and offers an app for your phone. My employees are able to track their time correctly, do their time off, and see paycheck and benefits information directly on their phone. The application is great for onboarding and is user friendly so my employees have no problem updating their tax, address, and other vital information! I highly recommend Zenefits!
- Onboarding
- Payroll
- Time Tracking
- Time Off
- Reporting
- Customer Support is small and has long wait times to talk to a representative
October 12, 2021
Good Use of Limited Resources!
We've been using Zenefits for 3+ years and considering we don't have a dedicated HR person in the office, it's made HR and benefits administration really easy. Employees are generally happy with how easy the website is to use and as an administrator, everything feels intuitive and easy to use as well!
- Easy to use
- Wide range of offerings
- Reasonable price
- Faster customer response time