ZenHub Reviews

7 Ratings
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Score 7.8 out of 100

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Reviews (1-5 of 5)

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January 24, 2020
Kurt Martin | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use ZenHub for the software team backlogs and sprint items. It allows us to create boards that provide intuitive Kanban/Scrum boards for the team to use during a sprint. It also allows our product owner to groom the backlog, and acts as a great information radiator throughout the organization so stakeholders can see the status at a glance.
  • Integration with GitHub.
  • Great Kanban board functionality.
  • A way to display a read-only Kanban/Scrum board for corporate use. Currently, you must have an account to view a board.
  • While the reporting features are good, it would be great to have some updated Scrum sprint tools to assist with estimating and the like.
If you use GitHub/GitHub Projects, then ZenHub integrates perfectly with your projects. It is fantastic for backlog grooming, sprint estimation, and planning. It does require a license to view any board, so when we wanted to make the boards available corporately, we decided to try GloBoards, which does provide the ability to display a read-only board for information radiation purposes. That lasted about a month before the team started complaining and found that the functionality of GloBoards was lacking, thus making the teams less productive. So we went back to ZenHub and have been using it ever since.
Support is good, but quite honestly, I haven't needed any support since 2015. As I remember, I was required to open a ticket and had to wait a few days for resolution. I give it a rating of 8 because of the lag in getting a solid resolution, but it was resolved adequately.
Read Kurt Martin's full review
September 20, 2019
Matthew Gardner | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Review Source
Zenhub is used within our development team. I flat out expect it to be acquired by Github at any time because it works so well and integrates so seamlessly into Github using the chrome extension. We use it to easily organize, plan, and run our sprints with our existing github issues and development flow. It's easy enough to use that both the product and engineering teams can use it effectively without training. It's a feature Github should have by default, but doesn't.
  • Makes it very easy to get a high-level overview of sprints and sprint progress, creates burndown charts, etc
  • UX is top notch, almost everything works intuitively
  • You can create issues and epics right from the interface, basically all github issue functionality is available through zenbhub
  • Embeds into github using an extension so you don't need an external site
  • Free starter plan good to test and for small dev teams
  • Mobile experience is hard as it's a board layout. Could use a dedicated app.
  • Has some UX quirks that rear their heads randomly, i.e. can't convert an issue to an epic if you click the wrong button when creating
  • May have recently moved to all-paid for companies with a 14 day trial, used to be free for small teams
If you have more than 2 developers this thing is basically a requirement within github to manage sprints if you use agile methodology. Why use a different website entirely when you can run your entire board right from github itself? I've tried other solutions but basing everything on github issues makes it so no duplicate work has to take place. If the UX quirks and mobile were fixed this would be 10/10 for me!

If you're only one or two devs on a team it may be overkill to use, but if you're going to scale it's better to put the process in early.
Read Matthew Gardner's full review
September 13, 2019
Amy Sternin | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use ZenHub in conjunction with Github for the development team, as well for our agile storyboard pipeline tracking. This is used by the IT department and is used for two different development teams. It is helpful in that it coordinates nicely with our source control, and provides a friendly interface for tracking our project stories. Other divisions in our organization use traditional project management software, as they are not following a formal agile methodology. We now successfully visualize our work and and see where each item stands.
  • ZenHub has a lot of basic functionality, so that limits the complexity of the application
  • The ability to provide user defined labels and customize pipelines provides flexibility
  • The integration with GitHub provides a seamless process
  • The software seems to at times have hiccups, and is not accessible
  • The software sometimes throws errors that it can't do something, or save, and you can't determine why, and typically need to start over
  • The admin type functions/entering values, codes, projects, releases, those sorts of things, do not seem to be logically located
This is great for people that want a 'light' tool that is easy to learn. This is great for a group that does not want to have a costly solution, nor one that would require a full time admin to run. (which seems to be common with the more robust products).
Read Amy Sternin's full review
August 13, 2019
Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
ZenHub is used as a project management board for repositories uploaded to GitHub. We work on different projects and keep up to date with information about them all by using this software. Internal use of the development department only.
  • Project organization.
  • Notifications on board changes for better tracking.
  • Looking at other boards.
  • Nothing to add here so far.
The reporting function is great. This works great for web developers because you can fill in information as time passes and by creating specific issues you can keep track of any changes in the project, making it perfect for the use of any agile methodology such as Scrum or XP when working with a team.
The pricing is very reasonable.
ZenHub is used by companies like Microsoft, Facebook and more. The team over at ZenHub is wonderfully transparent and helpful. They are fast to reply to questions and feedback and are
dedicated to the continual improvement of their product, making them worthy of the max rating.
Read this authenticated review
February 20, 2019
Amy Sternin | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
ZenHub is used by our entire IT team, including the product owners and project managers. This incorporates approximately 30 people. IT resource forms the vast majority of this segment of the overall organization. We are able to track our projects in an agile fashion, as well as being integrated with GitHub, which is a great benefit and keeps us all aligned.
  • ZenHub continually adds to its reporting suite-- that truly allows you to track forward motion and see what issues may be the cause of any delays.
  • Both our technical and non-technical staff can understand and use the functionality.
  • We like the flexibility of being able to provide labels to our stories that can be customized to the way our company does things--- such as knowing if an epic is part of a module or a stream.
  • We also like the flexibility of the number and labeling of the pipelines--- again, very adaptable to our organization.
  • The filtering is very useful--- with and/or conditions, and allows people on different projects, doing different functions, an easy way to view what is important to them.
  • We would really like the ability to get detailed level reporting by issue.
  • We would like the ability to better view hierarchically epics and their sub epics.
  • when creating an issue, it always defaults to a particular repository, which often isnt the one you want. would be better off if you could specify what you want as your default---- or just leave it empty so you have to pick, since it is cumbersome to have to move to the one you really wanted.
  • A template library for issue content.
ZenHub is very well suited for an organization where the project teams run in an agile methodology and environment. ZenHub is also well suited if already using GitHub for source control. ZenHub is not well suited for a waterfall methodology organization, nor if team members are not expected to update their own progress in a tool like this.
Read Amy Sternin's full review

Feature Scorecard Summary

Task Management (5)
Resource Management (4)
Scheduling (3)
Workflow Automation (2)
Team Collaboration (5)
Support for Agile Methodology (5)
Support for Waterfall Methodology (1)
Document Management (3)
Email integration (3)
Mobile Access (3)
Timesheet Tracking (1)
Change request and Case Management (2)
Quotes/estimates (1)
Project & financial reporting (1)

What is ZenHub?

ZenHub is a project management and product roadmapping solution that runs natively within GitHub with collaboration boards, file sharing, and pipeline selection.

According to the vendor, ZenHub powers agile development for some of the world's most innovative teams and is a better way to manage GitHub Issues, Multi-repo Boards, Epics, and reports—all without ever leaving GitHub. ZenHub promises that with their tool, users can experience data-driven project management with Burndown charts, Velocity tracking, and Release reports that are always accurate.

ZenHub Features

Project Management Features

Has featureTask Management
Has featureGantt Charts
Has featureWorkflow Automation
Has featureTeam Collaboration
Has featureSupport for Agile Methodology

ZenHub Screenshots

ZenHub Video

Introducing ZenHub Roadmaps, the first and only product roadmapping solution inside of GitHub that unifies the entire organization and increases transparency into the progress being made on key software projects.

ZenHub Competitors

ZenHub Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?Required

ZenHub Support Options

 Free VersionPaid Version
Social Media
Video Tutorials / Webinar

ZenHub Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Mac
Mobile Application:No

Frequently Asked Questions

What is ZenHub?

ZenHub is a project management solution that runs native within GitHub with collaboration boards, file sharing, and pipeline selection.

What is ZenHub's best feature?

Reviewers rate Support for Agile Methodology highest, with a score of 10.

Who uses ZenHub?

The most common users of ZenHub are from Enterprises and the Automotive industry.