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Citrix Endpoint Management

Citrix Endpoint Management
Formerly XenMobile

Overview

What is Citrix Endpoint Management?

Citrix Endpoint Management (formerly XenMobile), is a UEM and enterprise mobility management application for securing mobile applications and devices.

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Recent Reviews

TrustRadius Insights

XenMobile is a versatile solution that offers a range of use cases for users across different industries and departments. One of the …
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Pricing

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What is Citrix Endpoint Management?

Citrix Endpoint Management (formerly XenMobile), is a UEM and enterprise mobility management application for securing mobile applications and devices.

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  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Citrix Endpoint Management DEMO - Android Enterprise Managed Device Workprofile.

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Citrix Endpoint Management Android Enterprise BYOD Demo

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Citrix Endpoint Management DEMO - Windows10 Modern Management and WindowsComplianceService

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Citrix Endpoint Management Configure Microsoft Outlook by CEM App Config Policy and .admx file

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Android Enterprise Launcher Technical Preview Demo

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Citrix Endpoint Mangement Configure Citrix Workspace App by CEM App Config Policy and .admx file

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Product Details

What is Citrix Endpoint Management?

Citrix Endpoint Management Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(32)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

XenMobile is a versatile solution that offers a range of use cases for users across different industries and departments. One of the primary use cases for XenMobile is synchronizing corporate email with personal mobile devices, allowing users to stay connected and access work-related emails conveniently and securely. Users appreciate the ease with which they can set up and manage their email accounts, enhancing their productivity and ensuring they never miss an important message.

In addition to email synchronization, XenMobile offers several other useful features that users find valuable. These include Secure Web, Secure Notes, and Secure Tasks, which provide added security when accessing web content or creating and managing sensitive information. Users appreciate the peace of mind that comes with knowing their browsing activities and personal data are protected.

Another key use case for XenMobile is the ability to push VPN or WiFi configurations to specific sets of users. This feature enables IT departments to seamlessly deliver secure network access to employees based on their roles and responsibilities. Sales, marketing, and engineering users especially benefit from this functionality as it allows them to connect securely to relevant networks while on the go.

XenMobile serves as a unified interface for users, simplifying administration tasks for IT teams. Its intuitive design and user-friendly interface make it easy for administrators to manage multiple apps and endpoints in one centralized view. This streamlined approach not only saves time but also enhances efficiency by reducing complexity in managing mobile devices across the organization.

Furthermore, XenMobile empowers organizations to deliver a fully digital workspace experience, integrating various applications and resources into a single cohesive platform. This consolidation enhances productivity and efficiency by providing users with seamless access to all the tools they need in one place.

With its secure solutions, XenMobile enables IT departments to react swiftly and scale effectively while ensuring data protection. The software's robust security measures are highly appreciated by businesses across different verticals, as it allows employees to connect to workplace resources through their personal devices without compromising sensitive data.

In conclusion, XenMobile offers a wide range of use cases that cater to the needs of different industries and departments. From synchronizing corporate email to pushing secure configurations and providing a unified interface for administration, the software enhances productivity, simplifies management tasks, and ensures secure access to workplace resources. Users commonly find XenMobile to be a valuable investment in terms of cost and value, making it a popular choice for organizations looking to optimize their mobile application delivery and management.

HIPAA Compliance: Multiple users have expressed their satisfaction with the product's ability to manage email synchronization in a HIPAA compliant way, which is of utmost importance for their organization. They appreciate that XenMobile ensures the necessary security measures are in place to protect sensitive information.

Secure Access: Many reviewers have specifically highlighted XenMobile's capability to provide secure access to internal websites through Secure Web. This feature eliminates the need for cumbersome VPN authentication, streamlining the process and enhancing overall productivity.

Easy to Use User Interface: Users widely agree that XenMobile offers an intuitive user interface that is not only easy to navigate but also straightforward to administer. This simplicity makes it convenient for both administrators and end-users, saving time and effort.

Difficult Installation Process: Some users have found the installation process of XenMobile to be challenging, especially when transitioning from another MDM product. The documentation for installing the Secure Hub client, which handles all transactions, was either inadequate or non-existent. Users had to develop their own documentation and troubleshooting logs were not very helpful.

Issues with Troubleshooting: Several reviewers have mentioned that troubleshooting with XenMobile can be hit or miss due to various issues. Troubleshooting logs were hard to interpret and stayed for a long time. Additionally, there was no documented module available for troubleshooting, making it difficult for users to resolve issues on their own.

Challenges in Device Deployment: Deploying XenMobile on all mobile devices proved to be a challenge for many users. Non-Apple and non-Samsung devices encountered issues, particularly with certificate onboarding. Furthermore, setting up a user PIN during onboarding was considered a complicated 15-step process by some users who preferred calling for assistance instead.

Based on user reviews, the most common recommendations for XenMobile are:

  1. Compare XenMobile with other options. Users recommend comparing XenMobile with other alternatives and considering various factors, such as features, pricing, and support. This will help determine if XenMobile is the best fit for their specific needs.

  2. Keep XenMobile up to date. Reviewers highlight the importance of keeping XenMobile updated in order to take advantage of new features and enhancements. They suggest having enough Netscaler skills and ensuring the application is regularly maintained to fully leverage the platform.

  3. Consider implementation difficulty and need. Users advise considering the level of effort required to implement XenMobile and assess whether the application is necessary within the network. They mention that upfront work and the tediousness of updating apps should be factored into the decision-making process.

By considering these common recommendations, potential users can make a more informed decision about whether XenMobile aligns with their requirements and overall goals.

Attribute Ratings

Reviews

(1-7 of 7)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
Use Cases are Sales, Marketing, and Engineering users. Resolve simple/unified interface and administration. It helps our company with multiple apps and endpoints in a very unified view. We aimed to deliver a fully digital workspace for our users enabling productivity and efficiency. It is beyond secured solutions ensuring [our] IT department could react and scale quickly.
  • Security
  • Mobility
  • Low TCO
  • Android Solutions
  • MAC OS issues with file transfers
  • Sound enablement
Malware on unmanaged and BYO devices can pose a serious risk to corporate resources. Citrix Secure Private Access provides the security controls you need to protect sensitive data—without compromising the employee experience. Monitoring access to applications creates complications for users and IT alike. Citrix Secure Private Access lets you go beyond SSO to provide adaptive authentication, without compromising the user experience.
Jamaal Dickerson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Citrix Endpoint Management is used across all of our locations and it has made it very easy to sign in and access what they need just about anywhere. This has allowed us to integrate things much more and has really been worth incorporating into our business. Our workflow is much more automated.
  • Mobile access is an excellent plus!
  • Password and data synchronization makes the job easier.
  • Secure data.
  • Sometimes the sign in times out.
I would definitely recommend anyone looking for this type of software to go with Citrix Endpoint Management. The user interface has really been thought through and is very user friendly. It has automated our work place and is a great resource to have. Citrix has been wonderful to have as we are never really consistently in one location.
Prathamesh Muzumdar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Citrix Endpoint Management is used across many verticals and departments. It is one place solution to synchronize corporate emails with personal mobile devices. It gives the user a secured environment to connect to workplace resources through their personal device. It provides security, fast access, and customization. It helps to virtualize systems and get them connected remotely through personal mobile, desktop, and laptop devices. Using it across multiple verticals makes the process more efficient and secure. Overall it is a very effective tool for accessing remotely and securely.
  • It has efficient security control system. Easy to use and administer.
  • It is very easy to install, it connects well with with other apps.
  • SecureWeb Xenmobile provides secured access to the websites and eliminates the need of VPN.
  • It connects very well with other apps.
  • It takes time to understand which features can be used to ensure compliance with the organizational access policies.
  • Logs are hard to troubleshoot, they stay for longtime. There is no documented module available to lead to troubleshooting.
  • It is hard to deploy on all mobile devices.
If Citrix Endpoint Management is deployed across all verticals and departments, it is best suited as it provides the right access and security control to the user and the organization. Also, if the company can provide the same device across multiple verticals then it would be very easy to deploy and operate XenMobile. Using different personal devices leads to deployment challenges. Also it requires a higher broadband when used on a personal device on home or public internet. Also, XenMobile integration with non-Citrix products is a big challenge, as the integration doesn't work effectively and results in lags.
David Reese | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Xenmobile is a mobile device management system keeping our email accessable to personal devices without making the device completely locked down and completely wiped in case of breach or end of employment. it allows for the best of both worlds.
  • security: it allows remote wipe of a device
  • compartmentalization: when xenmobile is on the device, it can setup its own client, or have a set portion of the local mail client.
  • mobile support: with a web-based admin portal, no software needs to be setup on a PC to admin remotely [good for on-call techs]
  • issues with non apple, non samsung devices: if it is not setup with an apple or samsung phone, then the Certificate onboarding is a struggle/unable to be done.
  • user-pin setup: for a user to be onboarded, requiring a PIN; there is a self service way but it is clunky and users prefer to call in instead of trying to follow the 15 step process via PDF
  • if the certificate is ever lost, due to an upgrade via IOS or android, then the entire process [uninstall, reinstall] has to be done, which means downtime for the end user, and higher call volume when a service provider pushes an iOS update.
I think this is a solid product for a limited BYOD scenario where you want to keep personal and professional business separate. If you're looking for full BYOD with the addition of any Android devices [pixel, lightning, etc.,] you will have issues with profile addition.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use XenMobile across our entire organization. This allows us to stop buying separate company managed cell phones for remote access, allows us secure management of email, access to internal resources, as well as enabling secure file share via share file. Overall, it's been a very worthwhile investment in terms of cost/value.
  • Secure email container - easily manage on/off boarding of remote employee access
  • Secure access to internal resources
  • Secure file share
  • Free / Busy functionality would be great
  • Interface changes more than I'd like
  • Better calendaring interface - more like Outlook would be nice.
Specifically avoid buying company managed cell phones - this could pay for itself in a year or two. Enable BYOD - very effective for iPad users and others using unmanaged endpoints. Securely managing company IP vis a vie remote users - much easier to on and offboard access. Also a great way to securely share files.

Jerry Robinson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Primarily, XenMobile is used by those users who desire to synchronize their corporate email with their personal mobile devices. We are doing a combination of native OS sync and sandbox Secure Email. Additionally, we're providing Secure Web, Secure Notes, and Secure Tasks to some users. We also use it to push VPN or WiFi configurations to that same set of users.
  • It gives us the ability to manage email synchronization in a HIPAA compliant way while providing the flexibility necessary for our organization.
  • Through Secure Web, XenMobile provides secure access to internal websites and eliminates the need for cumbersome VPN authentication.
  • Using Secure Mail, Notes, & Tasks, we can completely sandbox critical business information.
  • Installation was somewhat tricky, perhaps due to the fact that we were transitioning from another MDM product and needed to be able to support both during the transition.
  • It was not immediately clear what which components were necessary to ensure compliance to the access policies we had in mind.
  • Troubleshooting logs could be better. Very often, the troubleshooting is hit or miss. Documentation for the installation of the Secure Hub client, which brokers all transactions, was either non-existent or inadequate. We had to develop our own for the most part.
This product is well suited for any healthcare organization, especially one privately owned by the providers. Many of our providers were displeased with our efforts to use a product that forced sandboxing of Exchange information. Therefore, we needed something that was flexible enough that sandboxing could be used where desired but still allowed native OS integration where necessary.
Stephen Karras | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
Being a Citrix Consultant/Engineer I've implemented XenMobile across a variety of different industries and environments. Most companies I've dealt with have deployed the XenMobile solution across the entire organization. Thought I have seen XenMobile compartmentalized to only one section of the organization, but to me that kind of defeats the purpose of having a secure mobile application delivery solution.
  • Security - Top Notch when it comes to security and control
  • Application Delivery - XenMobile in conjunction with XenApp and XenDesktop can't be beat.
  • Worx Applications - Talk about a great suite of applications to make mobile apps better.
  • Deployment - XenMobile can be somewhat difficult and cumbersome to deploy.
  • I'd like to maybe see some XenMobile integration with Citrix Director. Make Director the one stop for monitoring across the entire Citrix Stack.
As the world of information technology and information security is today, I cannot think of any scenario in which XenMobile wouldn't be a viable and much needed resource. In my opinion, companies who are not leveraging XenMobile are putting themselves, their data and their customers data at risk.
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