Zerto is one of our primary tools for Disaster Recovery. We tier all of our virtual servers via priority, all of which are prioritized …
High-value virtual servers are replicated from our primary production data center to our secondary fail-over data center. In effect, this …
We mainly use Zerto as migration from our customer's on-premises data center (which could be their own or a competitor's data center), but …
Its real-time replication and worry-free DR solution is the reason we decided to use and retain this product. This makes our …
We use Zerto for disaster recovery and site replication between our primary and DR datacenters. We are able to recover our virtual servers …
We are using Zerto for disaster recovery across the entire organization. With it, we are able to minimize downtime by making sure that we …
We use Zerto for real-time replication of our production Hyper V virtual environment. It is a crucial part of our disaster recovery …
We use Zerto to failover our VMware environment from one data center to another. It's being used for the VMs that need to be part of our …
Zerto is being used to provide failover protection for our critical production servers. There have been some instances where we had to use …
Our company has been using Zerto successfully for a little over 6 years. Zerto is used to backup VMs hosting our own developed secure …
We use Zerto to replicate our On-prem VMware datacenter to Azure for DR purposes. We have also used it plenty to consolidate our data …
Shortly after starting at my company the CTO called a meeting with all of IT and told us that the company had not passed DR testing in 3 …
Zerto has provided us with an RPO that no other product could provide. We use it for backup and DR for our most critical systems that …
Zerto is currently performing our DR processes across the corporation. Over 100 VM servers are being protected including multiple user …
My organization is currently using Zerto for our offsite DR location. We previously used CloudEndure which was purchased by AWS and lost …
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Zerto, a Hewlett Packard Enterprise company, aims to enable customers to run an always-on business by simplifying the protection, recovery, and mobility of on-premises and cloud applications. Zerto’s cloud data management and protection platform is designed to eliminate the risks and complexity of modernization and cloud adoption across private, public, and hybrid deployments. The software-only platform uses continuous data protection at scale to converge disaster recovery, backup, and data mobility. Zerto boasts users among over 9,500 customers globally. with offerings for Microsoft Azure, IBM Cloud, AWS, Google Cloud, Oracle Cloud, and more than 350 managed service providers.
- Supported: BC/DR for vSphere & Hyper-V
- Supported: Hypervisor-based replication
- Supported: Installable in minutes at any scale
- Supported: Scalable to 5000 VMs
- Supported: Software-only
- Supported: Upgrade in-place in minutes
- Supported: No hypervisor version lock-in
- Supported: Management redundancy
- Supported: Always-on, block-level & no scheduling
- Supported: Storage agnostic VM-level replication
- Supported: RPO = seconds with no snapshots
- Supported: No protected VM performance impact
- Supported: Rewind to increments in seconds
- Supported: Multi-VM consistency groupings
- Supported: One-To-Many simultaneous replication
- Supported: Cross-hypervisor replication
- Supported: vMotion & svMotion support
- Supported: Built-in WAN compression
- Supported: Bandwidth throtting and QOS
- Supported: Dynamic & compressed journaling
- Supported: SQL & Oracle Temp DB optimization
- Supported: Automatically protect new VMs
- Supported: Recover sites, apps, VMs & files
- Supported: Recover to thousands of points in time
- Supported: RTO = minutes with boot ordering
- Supported: Cross-hypervisor VM conversion
- Supported: Automated failover & boot ordering
- Supported: No snapshots on recovery VM
- Supported: Failback with reverse protection
- Supported: Non-disruptive failover testing
- Supported: Automatic re-IP, re-MAC of VMs
- Supported: Recovery reports for compliance
- Supported: REST API with automation examples
- Supported: DRaaS to over 350 Zerto Cloud Providers
- Supported: Replicate to and from Azure with RPOs in seconds
- Supported: Replicate to AWS with RPOs in seconds
- Supported: Multi-tenancy & traffic isolation
- Supported: vCloud Director Integration
- Supported: Self-service portals & role based access
- Supported: Mobile app and Analytics SaaS monitoring
- Supported: Multi-site management interface
Complete VM Protection with Zerto in 90 seconds
|Small Businesses (1-50 employees)||0%|
|Mid-Size Companies (51-500 employees)||30%|
|Enterprises (more than 500 employees)||70%|
|Deployment Types||On-premise, SaaS|
|Operating Systems||Windows, Linux, All Virtual Machines your Hypervisor supports|
|Mobile Application||Apple iOS, Android|
|Supported Countries||Asia, Middle East, Europe, North America, Central America and the Carribbean, South America, Australia and Oceania|
|Supported Languages||English, Italian, Chinese, Japanese, Portuguese, French, Spanish|
Reviewers rate Support Rating highest, with a score of 8.9.
The most common users of Zerto are from Mid-sized Companies (51-1,000 employees) and the Information Technology & Services industry.
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Great interface, very easy to use and maintain. Awesome customer support and features.
Very responsive, very capable. Overall, the product is very easy to set up and configure. Problems usually encroach when lower-level components are updated for changed, for instance, vSphere. Support usually can help us work through any issues that pop up from upgrades to other software, but their own updates can lag behind a little.
We barely need to reach out for Zerto support because the platform itself is rock-solid, but whenever we need help we get comprehensive and attentive specialists to talk to.
The staff is knowledgeable, local, and personable. I hope that with the HP buyout the support stays based in Boston, MA, or at least in the continental U.S. I've had nothing but great experiences with all Zerto support staff. Live log upload is also a bonus as you can upload logs directly to the SR, versus having to send via FTP/email.
Most of the time Zerto support is great, but I have had issues with communication barriers with support techs. The last few times support has taken longer than expected to respond to support tickets.
We have not had any reason to contact support at this time.
Zerto needs better tier 1 support that actually listens to the problem. [To me] it seems that after years of using Zerto I have more knowledge than the tier 1 reps. It gets irritating when I need help quickly and have to go through hoops to get to tier 2, which is where the real help comes in.
In the past when we ran into bugs, Zerto engineering was able to come up with a solution very quickly.
When we've needed it, support has been outstanding, especially when compared to support experiences with a number of other products. That's a big thing for us as we're a small company with limited IT personnel that does a lot with technology (more servers than people!).
We have only had to use support once during an upgrade. The online assistant was a bit frustrating but we got through it okay.
With remote log collection capabilities, the few times I had to open a ticket, the next time I hear from support is usually with a solution. Night and day compared to some other support experiences.
It isn't always easy to remember how to do all the things in Zerto. Support cases are easily opened right from the management page and they are always quick to help with even the dumbest questions.
Sorry but no support is a 10, however, their support has always been very good and responsive.
We have not had to use support much but the couple of times we have reached out they responded quickly.
Zerto support is quick to respond and escalate the case when needed. When I have needed or requested I've escalated issues to subject matter experts quickly.
Overall support is very good. We sometimes get pushback when asking Level 1 support to escalate to Level 2. This causes undue frustrations when you need a more knowledgeable support person to get involved. We've had to escalate to account reps a few times for this scenario. Zerto is very responsive and normally handles our requests very quickly.
I've not had to ask much of Zerto Support, which is rare compared to many other products, but recall interactions being prompt, professional, and solution-oriented!
Support is quick and is able to resolve our issues when we call.
I have not really needed to use support, but the product is relatively easy to use and set up.
We have had some small issues with Zerto and the technicians have always helped us immediately. They are very good at training and explaining. I have learned so much that I am able to take care of many if not all of the issues I have experienced going forward.
Support has been responsive but not always able to provide a flexable solution.
Zerto support has been very attentive. We've had several support requests that have been met with knowledgeable engineers in a timely manner. We've requested assistance with everything from automation and APIs to roadmaps and product functionality.
Support is responsive and generally very knowledgeable. We've rarely had an issue that drags on significantly or been unable to adequately resolve.
Zerto support is one of the best. Quick, easy to work with!
Support is responsive and stays with it until issues are resolved. Wish they had a better knowledge of Hyper-V.