Skip to main content
TrustRadius
ZhenHub

ZhenHub

Overview

What is ZhenHub?

ZhenHub aims to enable modern retailers to execute global logistics operations with ONE-CLICK. Manage inventory and orders, track packages and fulfill orders instantly.For eCommerce retailers using Shopify or crowdfunding on Indiegogo or Kickstarter or just simply selling online, ZhenHub aims…

Read more

Learn from top reviewers

Best pricing and modernized service in and old industry.

Rating: 10 out of 10
January 29, 2021
Vetted ReviewVerified User
Zhenhub's has been used as the primarly warehouse and inventory management in the UK for our Company.
Continue reading
Verified user
Director
ZhenHub1 year of experience
Log in with LinkedIn to see content from your network
Return to navigation

Pricing

View all pricing

Basic Plan (Free)

$0

Cloud
50 online orders / month, 1 eCommerce Integration, 1 Warehouse, 1 User

Starter Plan

29 USD

Cloud
1,500 online orders / month, 200 shipment tracking / month, 2 eCommerce Integrations, 2 Warehouses, 2 Users, ZhenHub Fulfillment Centers

Standard Plan

69 USD

Cloud
10,000 online orders / month, 1,500 shipment tracking / month, 3 eCommerce Integrations, 5 Warehouses, 15 Users, ZhenHub Fulfillment Centers

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://zhenhub.com/quote

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
Return to navigation

Product Details

What is ZhenHub?

ZhenHub aims to enable modern retailers to execute global logistics operations with ONE-CLICK. Manage inventory and orders, track packages and fulfill orders instantly.

For eCommerce retailers using Shopify or crowdfunding on Indiegogo or Kickstarter or just simply selling online, ZhenHub aims to satisfy all Inventory Management and Order Management needs. The vendor boasts a free platform for merchants to easily manage their inventory, integrate with sales channels like Shopify and fulfill their orders. No more messing around with Excel spreadsheets and checking whether your data is correct.

Signup for a free account at www.zhenhub.com/signup.html

ZhenHub Screenshots

Screenshot of Data Validation - missing addresses, phone numbers or incorrect contact information, we will provide automatic validation and verificationScreenshot of Automated Notifications - once tracking numbers are entered, automated notifications will be sent to your customerScreenshot of Reporting and Data Analytics - quick overview of your entire operation and drill down into the detailsScreenshot of Quick Add Customers into your contact listScreenshot of Global Shipment Tracking - visual world map of all your shipmentsScreenshot of Order Management - once your customer makes a purchase the order is automatically pulled throughScreenshot of Inventory Management - quick overview, import products from multiple sales channelsScreenshot of Data Validation - missing addresses, phone numbers or incorrect contact information, we will provide automatic validation and verificationScreenshot of Automated Notifications - once tracking numbers are entered, automated notifications will be sent to your customerScreenshot of Data Validation - missing addresses, phone numbers or incorrect contact information, we will provide automatic validation and verificationScreenshot of Inventory Management - quick overview, import products from multiple sales channelsScreenshot of Data Validation - missing addresses, phone numbers or incorrect contact information, we will provide automatic validation and verificationScreenshot of Quick Quoting System - cost transparencyScreenshot of Quick Quoting System - cost transparencyScreenshot of Inventory Management - quick overview, import products from multiple sales channels

ZhenHub Videos

Sending inbound stocks is easy using ZhenHub's Inventory Management System. #ZhenHub'sIMS #FullyAutomated #eCommerce
Creating sales order is easy with ZhenHub's Inventory Management System. We offer seamless integration with popular eCommerce platforms e.g. Shopify, Amazon, WooCommerce etc.
Customizing your product kit or bundle is fully automated with ZhenHub's Inventory Management System. The best part is you do not need to pay extra amount to experience this amazing feature.
ZhenHub has one of the most comprehensive global fulfillment network in the world and this is now available to businesses of any size. It's rather simple: 1. Store your items in ZhenHub's fulfillment centers 2. Integrate your various sales channels (eg. Amazon, Shopify, Wooc...
 Show More

ZhenHub Integrations

ZhenHub Competitors

ZhenHub Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesUnited States, Hong Kong, China, UK, Australia, Singapore, Malaysia
Supported LanguagesEnglish, Chinese

ZhenHub Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)85%
Mid-Size Companies (51-500 employees)15%
Enterprises (more than 500 employees)0%
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews From Top Reviewers

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

ZhenHub offers a range of key use cases that have been praised by users and customers. One notable use case is the easy and efficient communication with the team, which is available 24/7 for inventory management and order tracking. This feature has been highly appreciated by users as it ensures smooth coordination and timely delivery of products. Additionally, ZhenHub's streamlined shipping record keeping and consistent tracking of orders have facilitated safe and on-time delivery of work materials to remote colleagues.

Another significant use case of ZhenHub is its ability to automate and reduce costs in inventory management. Users have reported successful automation of online order fulfillment across APAC, resulting in improved efficiency and cost savings. Moreover, ZhenHub offers a US location option that decreases shipping time, further enhancing customer satisfaction.

However, it's worth noting that some users have had negative experiences with ZhenHub, particularly related to lack of support and service. There have been instances where users were unable to take action and ship inventory due to unresponsiveness from the customer service team. Furthermore, there have been complaints about fraudulent practices, inaccurate fees, late shipments, and incorrect product shipping, which has led to frustration among some users.

Despite these challenges, many customers have shared positive experiences with ZhenHub. They have praised the brilliant and helpful team at ZhenHub, emphasizing excellent customer service with prompt responses and overall great support. Users have also highlighted the convenience of integrating their Shopify accounts with ZhenHub for auto-generation of sales orders and invoices, saving them valuable time and cost. Overall, ZhenHub has proven to be a valuable solution for warehouse and inventory management needs for various businesses, earning recommendations from its satisfied users.

Great Customer Support: Several users have praised the great customer support offered by Zhenhub, particularly during the CoViD situation. They appreciated the assistance provided by the team and mentioned that even the CEO personally assisted them to ensure they were set up properly.

Easy to Use and User-Friendly Interface: Many users found the software very easy to use with a logical and easy-to-comprehend interface and layout. They described it as user-friendly, straightforward, and simple to learn, requiring minimal training. The intuitive nature of the system allowed for quick navigation and execution of orders/shipments.

Integration with Shopify: Users highlighted the integration with Shopify as a major benefit of using Zhenhub. They liked that they could easily import data and stock information from their Shopify account, automating sales processes. This integration increased productivity and streamlined operations for these users.

Outdated Interface: Many users have expressed their dissatisfaction with the interface of ZhenHub, stating that it could be more modern and visually appealing. They feel that the current design looks outdated and could benefit from a more contemporary look.

Ease of Use and Approachability: Several reviewers have mentioned that they have found better alternatives to ZhenHub due to its lack of ease of use and approachability. They find it difficult to navigate the system and believe that other platforms offer a more user-friendly experience.

Issues with Kitting Options: A number of users have encountered issues with the kitting options in ZhenHub. Specifically, they have experienced difficulties when trying to add additional items to an existing kit. The system requires them to unkit the items and then kit them again, which is seen as an inconvenience and adds unnecessary complexity to the process.

View all reviews
(1-1 of 1)

Best pricing and modernized service in and old industry.

Rating: 10 out of 10
January 29, 2021
Verified User
Director in Corporate
Apparel & Fashion Company, 11-50 employees
Vetted Review
Verified User
ZhenHub
1 year of experience
Use Cases and Deployment Scope
Zhenhub's has been used as the primarly warehouse and inventory management in the UK for our Company.
Pros
  • Best pricing.
  • Best and fastest integration.
  • Fast response to problems.
  • No implementation fees.
Cons
  • More transparency with which warehouses are they using.
Likelihood to Recommend
It is well suited for ecommerce that run a Shopify platform.
Return on Investment
  • Not that much as we finally decided to develope the British market in the future (where it was supposed to be used).
Alternatives Considered
Zhenhub has the best pricing, automated integration and fast-response customer service.
They are a technological company in a very old industry.
Other Software Used
Shopify Plus, Mailchimp Transactional Email (mandrill), Trustpilot
Return to navigation