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zigihub

Score6 out of 10

3 Reviews and Ratings

What is zigihub?

zigihub is an Integrated Marketing Automation and CRM Platform. According to the vendor, the product uses machine learning to suggest the next best action.

Media

Marketing Platform Dashboard which shows the Website traffic, Website Leads, Website visits etc.
CRM dashboard which shows you the Deal Pipeline, My Achievements, Deals, Top Deals, Deals Closing date Etc.

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Top Performing Features

  • Channel / partner relationship management

    The software allows for sales, territory, lead, order and account management for partners or OEM relationships.

    Category average: 8

  • Billing and invoicing management

    This includes automated invoice creation and billing.

    Category average: 7.8

  • Social data

    The software can integrate data and conversation histories from customers’ social profiles. This may also involve enhanced listening features such as sentiment tracking.

    Category average: 7.8

Areas for Improvement

  • Mobile access

    Users can access the CRM system via mobile or tablet device, and potentially leverage the unique capabilities of mobile devices, such as GPS and voice.

    Category average: 7.8

  • Integration with email client (e.g., Outlook or Gmail)

    Users can perform tasks within their inbox, such as logging emails, creating contacts, and creating events.

    Category average: 8.3

  • API for custom integration

    An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.

    Category average: 8.1

Easy-to-use and cost effective CRM & Marketing Automation Tool

Use Cases and Deployment Scope

Zigihub is used as a CRM and Marketing Automation Tool. It helps our sales and marketing team to align and work together with full transparency. It helps store customer data, and outreach information and helps maintain our marketing database. We use it to send automated personalized email campaigns and track them to generate leads.

Pros

  • It automatically creates leads in the CRM out of your email campaigns
  • Helps automate follow ups and reminder emails
  • Helps you track the result of your campaigns
  • Lots of customizations available

Cons

  • The email editor tool is very basic
  • You cannot templatize your outreach with out-of-the-box designing
  • Integrations with Salesforce and Hubspot is missing

Return on Investment

  • Its a relatively cost effective tool when compared with the other marketing automation tool available in the market
  • Helps save a lot of time in creating leads and running follow-ups campaign
  • Creates transparency between sales and marketing team

Alternatives Considered

Zoho CRM and Freshworks CRM

Other Software Used

Zoho CRM, Freshworks CRM

Usability

Simply amazing tool to get your hands on.

Pros

  • The platform navigation is very smooth.
  • Easily switch from CRM to Marketing Automation tool
  • I like the featured when the leads goes directly into CRM if you have run the email campaign from the tool or anyone had subscribed to the blogs.

Cons

  • More integration of software with the Marketing Automation Tool
  • Should upgrade their email designing page.

Return on Investment

  • We just started using the tool. So far we are using it for initial purpose but looking at the platform it looks pretty good.

Alternatives Considered

Zoho CRM, HubSpot CRM and Infusionsoft

Other Software Used

HubSpot CRM