TrustRadius Insights
Users of ZigiOps have benefited from its ability to integrate various systems with ITSM tools, solving crucial business problems related …
Overview
What is ZigiOps?
ZigiOps is an all-inclusive, customizable system that connects the individual roles of a company’s technology systems. It will act as a mediator between a company’s software tools and the people who use them. This moderation works simultaneously with a…
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What is ZigiOps?
ZigiOps is an all-inclusive, customizable system that connects the individual roles of a company’s technology systems. It will act as a mediator between a company’s software tools and the people who use them. This moderation works simultaneously with a business’s internal processes to…
Entry-level set up fee?
- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
ZigiOps - The Most Flexible No-Code Integration Platform
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Product Details
- About
- Competitors
- Tech Details
What is ZigiOps?
ZigiOps is an all-inclusive, customizable system that connects the individual roles of a company’s technology systems. It will act as a mediator between a company’s software tools and the people who use them. This moderation works simultaneously with a business’s internal processes to standardize the communication channels. This standardization unifies data sources via automated links to make data exchanges more efficient. This results in an end-to-end overview of the entire business and its various processes. ZigiOps includes integrations with ServiceNow, Jira Software, Jira Service Desk, Dynatrace, AppDynamics, Cherwell, Micro Focus Ops Bridge, BMC Remedy, New Relic, CA, SolarWinds, and others.
- Enterprise-ready
- Statistics dashboard
- Extract / Transform / Load
- Metadata Management
- Support for multiple Data Sources
- Support for multiple Data Targets
- Web Services listeners
- Polling engine
- Generic integrations through polling/listener
- Data Mapping
- RegEx transformations
- Graphic UI for configuration
- Easy setup and implementation
ZigiOps Competitors
- Workato
- Streamweaver
- OpsHub
ZigiOps Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Users of ZigiOps have benefited from its ability to integrate various systems with ITSM tools, solving crucial business problems related to process facilitation and time-saving. The product has been particularly effective in completing workflows by directly integrating monitoring events to event management tools and incident management, without the need for processing scripts in native tools. This automation of processes has saved users substantial amounts of time and resources, allowing them to focus on other essential matters.
Moreover, ZigiOps has offered users an easy and quick integration process, with the team available for consultation as needed. It has been extensively used for data integration with Jira and ServiceNow, connecting topdesk to OpsBridge, among others, increasing collaboration between teams and automating the creation and updates on issues and tickets in their systems. By acting as a middleware to manage all necessary integrations in one tool, ZigiOps has helped save time and reduce integration efforts between different ticketing systems and legacy systems used internally. Thus, the tool has been fast, advanced, flexible, scalable and proved to provide insightful results while running smoothly in the background.
Easy Integration: Reviewers have praised ZigiOps for its easy integration with other systems. They found the out-of-the-box functionalities to be very helpful and appreciated that it did not require expensive professional services hours. Some reviewers mentioned that the tool is very intuitive and easy to set up, with tech support always ready to help.
Effective Support Team: Many users appreciate ZigiOps' agile and effective support team, which they describe as knowledgeable about the product and quick to solve problems. The support team was mentioned as being professional, supportive, and always available to help with any issues related to the product or use cases.
Out-of-the-box Functionalities: Several reviewers noted that ZigiOps provides a modern solution with many out-of-the-box functionalities needed during integrations with various systems. They specifically appreciated how simple the UI was and how easy it is to use. Moreover, some of them found that there are templates for integrations, making it even simpler for users.
Stability Issues: Some users have reported experiencing stability issues with the software, causing it to go down multiple times.
Too many features: According to one user, the software has too many features and could benefit from having separate versions for advanced and basic users.
Limited Support Hours: Several users feel that the support team's hours should be extended to accommodate more time zones as their current availability is limited to European business hours.