Name: ZigiOps
Rating: 8 (1 reviews)
Author: Do It Wise Ltd.

Help Desk

Web and Video Conferencing

Customer Support

Bug  Tracking

WebOps

Development

Business Intelligence (BI)

Collaboration

Visual Collaboration

VoIP

Enterprise

Accounting

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

On-Demand Payment

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

3D Printers

API Management

App Development

Browser

Cloud Storage

Component Content Management

Data Observability

Enterprise Architecture Management

Fraud Detection

Hosted Virtual Desktop

Hyper-Converged Infrastructure

Integration Platform as a Service (iPaaS)

Internet of Things (IoT)

Interoperability

MLOps

Network Access Control (NAC)

Network Performance Monitoring

Remote Support

Requirements Management

Security Awareness Training

Session Border Controllers

Voice Recognition

Web Application Firewalls

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Business Card Scanning

Content Management

Content Marketing

Digital Signage

Direct Mail Automation

Email Management

Email Marketing

Event Registration

Marketing Automation

Marketing Resource Management

Online Reputation Management

Search Marketing Intelligence

Social Media Management

Social Media Publishing

Survey & Forms Building

Web Analytics

Marketing

AI Meeting Assistants

Business Caller ID

Professional Services Automation

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Intelligence

Sales

Data Loss Prevention

Insider Risk Management

Security

Commercial Drone

Construction Accounting

HIPAA Compliance

Multiple Listing Service (MLS)

Smart Cities

Utilities

Vertical-Specific

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### Integration Platforms
Users unanimously praise ZigiOps for its robust integration capabilities. The platform's integration feature is highlighted as a standout, making it easy to integrate various systems like Jira and ServiceNow effortlessly. Customers appreciate the out-of-the-box functionalities, ease of configuration, and the availability of numerous connectors that streamline the integration process. ZigiOps's no-code integration platform is commended for its user-friendly interface, quick setup, and responsive support team, allowing for efficient data transformation and management of multiple integrations. Additionally, the platform's flexibility, intuitive design, and minimal integration efforts required are consistently lauded by users, making ZigiOps a top choice for organizations seeking a reliable integration solution.

### Data Transformation Tools
Users consistently praise ZigiOps for its efficient data transformation capabilities. The tool is commended for its ease of integration with various data sources, simplifying the setup process and enabling smooth data mapping and filtering. Reviewers highlight the tool's user-friendly interface, agile support team, and quick response times, making data transformation tasks a breeze. Additionally, users appreciate the tool's ability to handle complex data integration and correlations effectively. ZigiOps's data transformation tools seem to be a strong asset for users seeking streamlined and intuitive solutions for their data management needs.

### Real-Time Data Syncing
Users appreciate ZigiOps for its ability to sync data in real-time, enabling smooth integration between various platforms without the need for multiple specific integrations. The tool acts as a reliable hub, streamlining the process and saving time by automating ticket transfers efficiently. This real-time data syncing functionality has been a significant time-saver for users, optimizing internal processes and enhancing service delivery to customers.

### IT Service Management (ITSM
Users have expressed high satisfaction with ZigiOps's IT service management (ITSM) capabilities, particularly in terms of its integration with ServiceNow and Jira. They appreciate the ease of use, quick implementation, and the valuable support provided by the ZigiWave team. The tool's user-friendly interface and efficient collaboration between JIRA and ServiceNow have been highlighted as key strengths by reviewers. Additionally, the ability to enrich incident, problem, and change management processes while keeping ITOM and ITSM in sync has been well-received. Users have found ZigiOps to be a reliable solution for enhancing their IT service management operations.

### Incident and Event Management
Users consistently praise ZigiOps for its streamlined incident and event management capabilities. The integration of OpsBridge, Dynatrace, and ServiceNow has been lauded for its simplicity and ease of adoption to existing processes. The direct integration between monitoring events and incident management tools has been highlighted as a significant time-saver, allowing for a more efficient workflow. Additionally, the integration of Jira with ServiceNow has been commended for its smooth operation and real-time synchronization of issues, events, and alarms. Users find ZigiOps's incident and event management solutions to be intuitive, quick to implement, and well-supported by professional customer service.

Users of ZigiOps have benefited from its ability to integrate various systems with ITSM tools, solving crucial business problems related to process facilitation and time-saving. The product has been particularly effective in completing workflows by directly integrating monitoring events to event management tools and incident management, without the need for processing scripts in native tools. This automation of processes has saved users substantial amounts of time and resources, allowing them to focus on other essential matters.

Moreover, ZigiOps has offered users an easy and quick integration process, with the team available for consultation as needed. It has been extensively used for data integration with Jira and ServiceNow, connecting topdesk to OpsBridge, among others, increasing collaboration between teams and automating the creation and updates on issues and tickets in their systems. By acting as a middleware to manage all necessary integrations in one tool, ZigiOps has helped save time and reduce integration efforts between different ticketing systems and legacy systems used internally. Thus, the tool has been fast, advanced, flexible, scalable and proved to provide insightful results while running smoothly in the background.

Easy Integration: Reviewers have praised ZigiOps for its easy integration with other systems. They found the out-of-the-box functionalities to be very helpful and appreciated that it did not require expensive professional services hours. Some reviewers mentioned that the tool is very intuitive and easy to set up, with tech support always ready to help.

Effective Support Team: Many users appreciate ZigiOps' agile and effective support team, which they describe as knowledgeable about the product and quick to solve problems. The support team was mentioned as being professional, supportive, and always available to help with any issues related to the product or use cases.

Out-of-the-box Functionalities: Several reviewers noted that ZigiOps provides a modern solution with many out-of-the-box functionalities needed during integrations with various systems. They specifically appreciated how simple the UI was and how easy it is to use. Moreover, some of them found that there are templates for integrations, making it even simpler for users.

Stability Issues: Some users have reported experiencing stability issues with the software, causing it to go down multiple times. 

Too many features: According to one user, the software has too many features and could benefit from having separate versions for advanced and basic users.

Limited Support Hours: Several users feel that the support team's hours should be extended to accommodate more time zones as their current availability is limited to European business hours.

Microsoft SQL Server is a relational database.

Subscription

Microsoft SQL Server

Astera Data Pipeline Builder is a no-code solution for designing and automating data pipelines. It allows users to read and write data across various file formats, databases, and applications. Users can execute ETL and ELT pipelines manually, schedule automated reruns, or integrate them into broader data management processes.

Centerprise Enterprise

Astera Data Pipeline Builder (Centerprise)

ZigiOps

Data Mapping

ZigiOps - The Most Flexible No-Code Integration Platform

Do It Wise Ltd.

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

ZigiOps

Overview

What is ZigiOps?