Name: Zillow Premier Agent
Rating: 8.2 (10 reviews)
Author: Zillow

Help Desk

Web and Video Conferencing

Customer Support

Business Intelligence (BI)

Collaboration

Enterprise Resource Planning (ERP)

Interactive Voice Response (IVR)

Enterprise

Accounting

CTRM

Revenue Management

Finance and Accounting

Applicant Tracking

Compensation Management

Corporate Learning Management

HR Management

International Payroll

Payroll

Resume Parsing

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

API Management

Cloud Storage

Data Governance

Data Pipeline

Desktop Outsourcing

Electronic Data Interchange (EDI)

Fraud Detection

IT Service Management (ITSM)

Industrial IoT

Integration Platform as a Service (iPaaS)

Metadata Management

Network Access Control (NAC)

Network Performance Monitoring

Relational Database Management Systems

Remote Monitoring and Management

Remote Support

Security Validation

Software Defined Storage (SDS)

Solid State Drives

Static Application Security Testing (SAST)

Threat Hunting

VoIP Monitoring

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

App Store Optimization (ASO)

Business Card Scanning

Consumer Ratings & Reviews

Content Management

Digital Analytics

Digital Experience Platforms (DXP)

Email Marketing

Event Registration

Marketing Automation

Online Reputation Management

Real-Time Interaction Management

Social Media Management

Social Media Publishing

Survey & Forms Building

Web Analytics

Marketing

Business Caller ID

Professional Services Automation

Project Management

Transcription

Professional Services

Customer Relationship Management (CRM)

Lead Generation

Point of Sale

eCommerce

Sales

Microsegmentation

Security

Auto Repair

Building Information Modeling (BIM)

Car Rental

Church Management

Insurance Agency Management

Vertical-Specific

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### Lead Generation and Quality
User sentiment about Zillow Premier Agent's lead generation and quality functionality is predominantly negative, with many users expressing dissatisfaction with the quality of leads received and the overall effectiveness of the lead generation system. Reviewers highlighted issues such as non-vetted leads, poor lead conversion rates, and a lack of exclusivity in the leads provided. The consensus among users is that the lead generation and quality aspects of Zillow Premier Agent's services fall short of expectations, leading to frustration and a sense of wasted resources.

### Advertising and Marketing Strategies
Users generally express dissatisfaction with Zillow Premier Agent's advertising and marketing strategies based on the reviews provided. The consensus among reviewers is that the quality of leads generated through Zillow's advertising platform is subpar, with many users reporting receiving unresponsive or unqualified leads. Additionally, users highlight issues with lead exclusivity, noting that leads are not always exclusive to the agent who purchased them, leading to competition and decreased chances of conversion. Furthermore, users mention challenges with the responsiveness and effectiveness of Zillow's advertising system, citing difficulties in maintaining account activity and encountering inconsistencies in lead generation.

### Contractual and Financial Terms
User consensus seems to be that Zillow Premier Agent's contractual and financial terms functionality leaves much to be desired. Reviewers have expressed frustration with issues such as unexpected charges on credit cards, difficulties in canceling subscriptions, and lack of transparency regarding lead exclusivity. Complaints about misleading promises, unresponsive customer service, and the inability to obtain refunds have been highlighted. The lack of clarity and the feeling of being misled have led to a sense of disappointment and dissatisfaction among users regarding Zillow Premier Agent's contractual and financial terms.

### Pricing and Payment Options
User feedback on Zillow Premier Agent's pricing and payment options reveals a consistent theme of dissatisfaction and skepticism. Many users express concerns about the high costs associated with the service, often feeling that the pricing does not align with the quality of leads received. There is a prevailing sentiment of disappointment regarding the return on investment in terms of the pricing structure and payment options offered by Zillow Premier Agent. Users frequently highlight issues such as misleading pricing strategies, lack of transparency, and a perceived lack of value for the money spent on the platform.

### Ethical Practices and Consumer Protection
User consensus seems to be that Zillow Premier Agent's transparency and consumer protection efforts are lacking, with many reviewers expressing frustration over misleading tactics and unresolved complaints. The reviews highlight concerns about deceptive practices, lack of accountability, and unfulfilled promises, leading to a sense of distrust among users. Several reviewers mentioned feeling misled by sales representatives and experiencing difficulties in obtaining refunds or resolving issues with the company. These sentiments suggest a need for improved ethical standards and stronger consumer protection measures within Zillow Premier Agent's operations.

### Real Estate Sales and Client Management
User consensus seems to be that Zillow Premier Agent's lead quality and client conversion rates are a major point of contention among real estate agents. Many reviewers express frustration with the lack of exclusive leads, leading to wasted time and resources on unresponsive or unqualified clients. The platform's pricing model and lead availability also receive criticism, with agents feeling disadvantaged by the system's structure. Despite some positive aspects like automated drip campaigns and basic client information, the overall sentiment leans towards dissatisfaction with the real estate sales and client management aspects of Zillow Premier Agent.

### Property Listings and Market Analysis
User consensus seems to lean towards skepticism regarding Zillow Premier Agent's lead generation service based on the reviews provided. When it comes to property listings and market analysis, reviewers express mixed opinions. Some users appreciate the ease of use in searching for homes and accessing home values, while others highlight concerns about inaccurate information and lack of exclusivity in leads. The platform's property listings and market analysis functionalities appear to have both strengths and weaknesses, with users experiencing varying levels of satisfaction and frustration in their interactions with Zillow Premier Agent.

Users have made several recommendations based on their experiences with Zillow. The most common recommendations include considering spending more money on Zillow than competitors and being quick to respond to leads. Users suggest that investing more resources in Zillow can yield better results compared to other platforms. They also advise promptly responding to inquiries or leads to maximize the chances of conversion.

In addition, users recommend evaluating cost-effectiveness and lead quality before using Zillow. Some caution against using Zillow due to changes in management and concerns about lead quality. They recommend assessing the cost-effectiveness and conversion rates provided by the platform before committing to it.

Furthermore, users suggest utilizing specific features offered by Zillow for efficient lead management and generation. They recommend leveraging Zillow's Contact Management tool for efficiently connecting with leads and managing them effectively. Users also recommend utilizing Zillow Premier Agent as a means to generate more leads.

These recommendations offer valuable insights for individuals or businesses considering the use of Zillow in their real estate endeavors.

Zillow offers Premier Agent, a network designed to help real estate agents connect with active buyers on Zillow and Trulia as soon as they begin their home search.

Contactually was a CRM for real estate agents and brokerages, that automatically prompted users to take action with the most important people to prevent things from falling through the cracks. Contactually was acquired by Compass in 2019, and is no longer available.

Professional

Accelerator

Contactually CRM (discontinued)

Essentials

Premier

Rocket Matter

Zillow Premier Agent

Real Estate

Zillow

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Overview

What is Zillow Premier Agent?