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Product teams can streamline their onboarding process with Ziplyne, allowing users to adapt quickly and focus on core aspects of the …
Starting at $500 per month
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What is Ziplyne?
Ziplyne is a Digital Adoption Platform for end to end user experience. It is presented as a Guide on the Side to Map out digital business processes and create, deploy and analyze in-app guides. The user can create step-by-step guides…
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Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://ziplyne.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $500 per month
Product Details
- About
- Competitors
- Tech Details
What is Ziplyne?
Ziplyne is a Digital Adoption Platform for end to end user experience. It is presented as a Guide on the Side to Map out digital business processes and create, deploy and analyze in-app guides.
The user can create step-by-step guides for customers but it is not always that easy to keep track on where one is on the process map.
The user can create step-by-step guides for customers but it is not always that easy to keep track on where one is on the process map.
Ziplyne is designed to make it easy to manage digital processes.
Ziplyne lets the user to create process guides, schedule appointments and track time, organize issues and collaborate with a team, all in one place.
Ziplyne Features
- Supported: Easy to Create, Deploy and Analyze
- Supported: Scale across your Entire Tech Stack
- Supported: Built with end users and content creator/business teams in mind
Ziplyne Screenshots
Ziplyne Video
Ziplyne Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Product teams can streamline their onboarding process with Ziplyne, allowing users to adapt quickly and focus on core aspects of the product. Customers and employees can learn features and understand how to use them effectively, reducing the time spent on support tickets. New employees can be onboarded faster with Ziplyne and easily utilize in-house reporting and maintenance logs, freeing up business hours that would have been spent building guides and explaining processes.
Ziplyne helps identify key customer pain points, providing support before and after sales, accelerating sales onboarding, and improving product fluency. Ziplyne also solves the onboarding problem for customers by providing an easy-to-use platform with functionality that impacts other areas of business, such as support tickets. With Ziplyne, companies can create Zips for custom sites and applications effortlessly, as well as standard software used across a large environment. Additionally, the RPA abilities in Ziplyne are being explored for UAT.
Ziplyne is easy to implement and allows clients to get up to speed quickly. Key functionality of a mobile app can be easily understood with Ziplyne, guiding users through a 5-10 step process. Ziplyne increases engagement and lowers churn rate by ensuring customers have a seamless onboarding experience. Post new user onboarding, Ziplyne allows for easy on-the-fly public tours of the product, which otherwise would have been difficult to build in-house. With Ziplyne's help with onboarding staff, learning new releases of in-house software and upgrades, feature notifications are virtually effortless, leaving more time for companies to focus on core business problems.
Easy-to-use Interface: Users found Ziplyne's user interface to be easy to navigate and straightforward which made the onboarding process quick and efficient. Multiple reviewers have highlighted this feature, indicating that it is a significant advantage of using Ziplyne.
Seamless Integration: The ability of Ziplyne to bring in data from existing storage methods like Excel was appreciated by users who found it valuable for seamless integration with their existing processes. This feature has been mentioned by several reviewers as one of the reasons they chose to use Ziplyne.
Effective Customer Support: Reviewers were impressed by the quality of customer support provided by Ziplyne, noting that any issues were addressed efficiently and effectively. Several users felt that this was an essential aspect of using the product and were satisfied with the level of service they received.
Inflexibility: Some users have mentioned minor inflexibility and extra technical work than expected while using Ziplyne.
Popup Cards UI: According to one reviewer, the Popup cards UI could be improved for better user experience.
Collaboration tools: One user expressed a desire for more collaboration tools in the software.