Did not think...
I use Zipwhip when a member needs to book a class or cancel a class as well as a prospect who wants information about my company The …
Starting at $19 per month
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What is Twilio Zipwhip (discontinued)?
Zipwhip, a texting-for-businesses application for two-way text between a company and its customers, was acquired by Twilio, and discontinued.
Recent Reviews
Pricing
Starter
$19.00
Cloud
per month
Unlimited
$49.00
Cloud
per month
Premium
$99.00
Cloud
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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What is Twilio Zipwhip (discontinued)?
Zipwhip, was a texting-for-businesses application for two-way text between a company and its customers. It was acquired by Twilio in 2021 and is now EOL, and no longer available for sale.
Twilio Zipwhip (discontinued) Video
Zipwhip invented Texting for Business. Since 2014 when we first enabled texting to and from existing landline, VoIP and toll-free phone numbers, Zipwhip has empowered more than 30,000 businesses to communicate with their customers in the most effective way possible.
With Zipw...
Show More Twilio Zipwhip (discontinued) Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Zipwhip, a texting-for-businesses application for two-way text between a company and its customers, was acquired by Twilio, and discontinued.
Reviewers rate Support Rating highest, with a score of 1.4.
The most common users of Twilio Zipwhip (discontinued) are from Small Businesses (1-50 employees).
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Reviews and Ratings
(21)Attribute Ratings
Reviews
(1-10 of 10)Companies can't remove reviews or game the system. Here's why
October 28, 2022
Did not think...
Score 3 out of 10
Vetted Review
Verified User
- I do not appreciate how they have treated me or the loyalty to them and above and beyond they have decided to extend their service another year while telling me since Jan I needed to find another company because they were shutting down
April 04, 2022
Great texting product for a low price
- Pos - Allowed us to quickly contact people
- Neg - Not able to download all past texts
March 28, 2022
Review of Zipwhip by Insurance professional.
- Too soon to tell; have only been using it for about 6 months.
February 25, 2022
Love the visibility that Zipwhip offers
- Less confusing worker experience for our customers
- Less back and forth communication
- Less need for documentation about things communicated over text
February 22, 2022
Texting Platform
- More touchpoints to clients
- Clients are happier
- Our retention has gotten better
August 03, 2021
Great text-to-landline software at an affordable price - So many applications for small business!
- Zipwhip is low cost to begin with, so that's a bonus for our small business
- It saves us employee time and money by automating quality control procedures
- We're able to save conversations which can later act as documentation for clients and employees
September 10, 2020
An application that has continued to lose value
- They out of the blue raised the price 300% on us that negatively impacted the budget we had planned out for the year.
- Initially it did help increase contact rates.
- Time consuming and hard to manage.
August 30, 2020
Great asset to our company!
- Clients feel like we're easily accessible.
- Appointment confirmations cut down on no-show appointments.
January 24, 2020
Excellent asset for the Automotive Industry in particular
- Much quicker responses = greater technician efficiency = more profit.
- Serving as a legal record of approved or declined services has saved us from a couple of very bad situations.
March 29, 2019
We like using Zipwhip
- Given us another communication platform and communicate quicker.
- Outages equal angry customers.