Zoho Analytics Reviews

116 Ratings
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Score 7.5 out of 101

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October 02, 2019

Great for small biz

Score 9 out of 10
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Likelihood to Recommend

Smaller companies and companies with a very clear path to conversion will love Zoho Analytics. I've used it a lot with real estate companies because you're just tracking email signups and contacts through email. It's very easy to use for non-techies.
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Ramin Sultanov profile photo
Score 9 out of 10
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Likelihood to Recommend

We like that it quickly integrates with other applications so we can pull reports together without having to build them ourselves. It is nice that you can create many different types of graphs and charts to visualize your data with interesting contents. Tons of functionality and in-depth analysis. Perfectly met and suit the business need to combine multiple data sources with Zoho CRM. Good customer support network online to help understand the software as well for beginners.
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Royden Wood profile photo
Score 10 out of 10
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Likelihood to Recommend

I recommend it to everyone I know in business. Honestly, it's that good. It's easy to use, it's affordable for small business, and the ability to import excel spreadsheets relatively easy means it's easy to get your data out of whatever accounting system you use and into Zoho Reports.
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Score 10 out of 10
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Zoho Reports is very well suited to companies who need a cost-effective way to visualize their data and create dashboards at function or department level. It isn't as aesthetically pleasing as others in the market but you do have some (limited) flexibility to change graph and background colors. I would recommend this as a mostly internal facing tool. If you want something to present to clients etc, you might want to go with one of the other options in the marketplace, but you'll pay substantially more for pretty much the same functionality.
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Score 7 out of 10
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Likelihood to Recommend

Good for analyzing data within the Zoho ecosystem, I use it for Zoho Projects however this can be used for the CRM system from Zoho as well. Not perfectly suited for a BI/reporting software that is taking imports from multiple data streams. Reports are not for offline use, which can be problematic based on the physical internet presence
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Score 8 out of 10
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Likelihood to Recommend

It seems to be especially well designed for companies that work in industries such as retail. There have been notable challenges that had to be overcome with reports and the associated apps for us who work as contractors. It is not particularly well suited for bidded jobs, lump sum jobs, or jobs, or overtime. We managed to adapt it to make sure that the reports showed us what we needed to see, but it is apparent that this was not a key industry that was in mind when the software was designed.
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Kapil Pendse profile photo
Score 10 out of 10
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Likelihood to Recommend

I think Zoho Reports is generic enough to be well suited for many use cases that involve analysis of large data sets. With its ability to produce a wide variety of visualizations, Zoho Reports is a great option for someone who doesn't want to spend a zillion bucks on Tableau or some of the other more expensive business intelligence software out there. And all this without sacrificing too much in terms of features or functionality.
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Jason Dupuis profile photo
March 23, 2016

Zoho or Uh-oh?

Score 5 out of 10
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Likelihood to Recommend

I'm on the fence currently. There has been nothing (to me) truly spectacular with Zoho Reports to make me rant and rave about it to the first person to ask. It's a tool. The tool works well. Support is good. You will need to purchase it month to month or yearly.
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Daniel Nowack profile photo
March 18, 2016

ZOHO evangelist!

Score 10 out of 10
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Likelihood to Recommend

As mentioned, I would not recommend ZOHO as the system of choice when implementing finance reports only. It is doable but not really simple. And especially when working in multi-currency environments, it is not so helpful.

There are many use cases, however, where ZOHO can add tremendous value. Especially with smaller companies and startups, ZOHO is an amazing and easy to use tool to Analyse larger amounts of data. I have worked on another implementation with bars and restaurants that used Orderbird but had limited reporting functionality when analyzing peak times for business by product and hour of the day. ZOHO gave them an easy and well-suited solution.
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Michael Weisel profile photo
Score 10 out of 10
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Likelihood to Recommend

If you are pulling data from an API, Zoho Reports has to be one of the easiest products to use. Following the quick directions, you can get up and running with pulling in and parsing data in no time. It's also very easy to take that data and then create an easily readable graphic interpretation of your data.
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Jarrett Nixon profile photo
Score 8 out of 10
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Likelihood to Recommend

I think it's best suited when you have the ability to automate data coming out of an existing system, you have large amounts of data, and want to simplify and automate the regular process.
I used to spend (and have staff spend) a lot of time filtering, analyzing, and compiling spreadsheets. I've been able to automate that process.
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Ryan Walker profile photo
Score 8 out of 10
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Likelihood to Recommend

At the moment, we only use Zoho reports for reporting on help desk data. It works really well for this purpose. The ability to bring data in from alternative sources such as CSV, Web Feeds and pretty much any SQL statements allows ZOHO Reports to fit into pretty much any area of business and deliver the exact information required.
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Brad Kline profile photo
February 10, 2016

Zoho Reports Delivers !!!

Score 9 out of 10
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Likelihood to Recommend

Reports is very well suited when you need (among other use cases) to add a snippet/widget to a third party site or portal. It allows you to run and your reports and visualizations within Reports and then copy the snippet code to be displayed on another page or site. Very useful in our use case.
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Feature Scorecard Summary

Pixel Perfect reports (33)
Customizable dashboards (45)
Drill-down analysis (44)
Formatting capabilities (47)
Report sharing and collaboration (48)
Publish to Web (35)
Publish to PDF (44)
Report Delivery Scheduling (38)
Pre-built visualization formats (heatmaps, scatter plots etc.) (1)
Location Analytics / Geographic Visualization (1)
Predictive Analytics (1)
Multi-User Support (named login) (41)
Multiple Access Permission Levels (Create, Read, Delete) (38)
Single Sign-On (SSO) (1)
Responsive Design for Web Access (1)
Dedicated iOS Application (16)
Dedicated Android Application (16)
Dashboard / Report / Visualization Interactivity on Mobile (22)
iFrames (1)

About Zoho Analytics

Zoho Analytics (formerly Zoho Reports) is a self-service BI and analytics platform that promises to help users easily analyze their business data, and create insightful reports and dashboards for informed decision-making. It is designed to help users to easily create and share powerful reports in minutes, with no IT help.

According to the vendor, with Zoho Analytics, users can:

  • Upload any data - Securely upload spreadsheets and other tabular data (like CSV, TSV, XLS and HTML files). Or add data directly using the 'spreadsheet-like' interface.
  • Push data from any application - Push data from hosted or in-house (behind firewall) business applications and databases.
  • Analyze data visually - Visually analyze and build insightful reports and dashboards with drag-and-drop interface.
  • Use a range of reporting components - Use a variety of charts, pivot tables and tabular view components to build reports and dashboards.
  • Analyze data collaboratively - Develop reports together with colleagues. Share with each other for better decision making.
  • Embed reports anywhere - Embed their reports and dashboards across Websites, Blogs and Applications for wider consumption.
  • Query with SQL - Create powerful and flexible reports with SQL Queries written in any database dialect/syntax.
  • Experience a highly secure platform - Zoho Analytics is governed by strong Zoho Security Practices, including support for a secure encrypted connection

Zoho Analytics Features

BI Platform Features
Does not have featureAdministration via Windows App
Does not have featureAdministration via MacOS App
Has featureAdministration via Web Interface
Has featureLive Connection to External Data
Has featureSnapshot of External Data
Does not have featureIn-memory data model
Does not have featureOLAP (Pre-processed cube representation)
Does not have featureROLAP (SQL-layer querying)
Has featureMulti-Data Source Reporting (Blending)
Does not have featureData warehouse / dictionary layer
Has featureETL Capability
Has featureETL Scheduler
Supported Data Sources Features
Has featureMS Excel Workbooks
Has featureText Files (CSV, etc)
Has featureOracle
Has featureMS SQL Server
Has featureIBM DB2
Has featurePostgres
Has featureMySQL
Does not have featureODBC
Has featureCloudera Hadoop
Has featureHortonworks Hadoop
Does not have featureEMC Greenplum
Has featureIBM Netezza
Has featureHP Vertica
Does not have featureParAccel
Does not have featureSAP Hana
Does not have featureTeradata
Does not have featureSage 500
Has featureSalesforce
Does not have featureSAP
Has featureGoogle Analytics
BI Standard Reporting Features
Has featurePixel Perfect reports
Has featureCustomizable dashboards
Does not have featureReport Formatting Templates
Ad-hoc Reporting Features
Has featureDrill-down analysis
Has featureFormatting capabilities
Does not have featurePredictive modeling
Does not have featureIntegration with R or other statistical packages
Has featureReport sharing and collaboration
Report Output and Scheduling Features
Has featurePublish to Web
Has featurePublish to PDF
Does not have featureOutput Raw Supporting Data
Does not have featureReport Versioning
Has featureReport Delivery Scheduling
Does not have featureDelivery to Remote Servers
Data Discovery and Visualization Features
Has featurePre-built visualization formats (heatmaps, scatter plots etc.)
Has featureLocation Analytics / Geographic Visualization
Has featurePredictive Analytics
Has featureSupport for Machine Learning models
Does not have featurePattern Recognition and Data Mining
Does not have featureIntegration with R or other statistical packages
Access Control and Security Features
Has featureMulti-User Support (named login)
Does not have featureRole-Based Security Model
Has featureMultiple Access Permission Levels (Create, Read, Delete)
Has featureReport-Level Access Control
Has featureTable-Level Access Control (BI-layer)
Does not have featureField-Level Access Control (BI-layer)
Has featureSingle Sign-On (SSO)
Mobile Capabilities Features
Has featureResponsive Design for Web Access
Has featureDedicated iOS Application
Has featureDedicated Android Application
Has featureDashboard / Report / Visualization Interactivity on Mobile
Application Program Interfaces (APIs) / Embedding Features
Has featureREST API
Does not have featureJavascript API
Has featureiFrames
Does not have featureJava API
Does not have featureThemeable User Interface (UI)
Does not have featureCustomizable Platform (Open Source)

Zoho Analytics Screenshots

Zoho Analytics Integrations

Zoho Creator, Zoho CRM, Google Analytics, Google Analytics Premium, Google Drive, Dropbox, Dropbox Business, Box, Xero, QuickBooks Online, Zoho Projects, Zoho Books, Zoho Recruit, Zoho Campaigns, Zoho Survey, SurveyMonkey, SurveyGizmo, Mailchimp, HubSpot CRM, Teamwork Projects, Zendesk, Stripe, Zoho Desk, Teamwork Desk, Bing Ads, Zoho People, Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM), Microsoft OneDrive, Salesforce CRM, Zoho Docs, Google Ads (formerly AdWords), Zoho BugTracker, ManageEngine ServiceDesk Plus, ManageEngine SupportCenter Plus

Zoho Analytics Competitors


Has featureFree Trial Available?Yes
Has featureFree or Freemium Version Available?Yes
Has featurePremium Consulting/Integration Services Available?Yes
Entry-level set up fee?No
On-premise EditionPricing DetailsTerms
Professional$30per user per month billed annually
SaaS EditionPricing DetailsTerms
Basic$250.5M rows, 2 users
Standard$501M rows, 5 users
Premium$1255M rows, 15 users
Enterprise$49550M rows, 50 users

There is a 10% discount for all plans if subscribed yearly. Customers can buy add-on rows and users, in addition to the plans listed above.

Zoho Analytics Customer Size Distribution

Small Businesses (1-50 employees)
Mid-Size Companies (51-500 employees)
Enterprises (> 500 employees)

Zoho Analytics Support Options

 Free VersionPaid Version
Live Chat
Social Media
Video Tutorials / Webinar

Zoho Analytics Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Linux
Mobile Application:Apple iOS, Android
Supported Countries:Worldwide
Supported Languages: English, Spanish, Portuguese, French, German, Italian, Dutch, Japanese, Chinese, Japanese, Russian