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Zoho Analytics

Zoho Analytics
Formerly Zoho Reports

Overview

What is Zoho Analytics?

Zoho Analytics (formerly Zoho Reports) is a self-service BI and analytics platform that allows users to analyze their business data and create reports and dashboards. It is designed to help users create and share reports quickly, without IT assistance.

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Recent Reviews

Zoho or Uh-oh?

5 out of 10
February 27, 2024
We use Zoho Reports to produce and visualize reports/data better than with what is built into Service Desk Plus. It offers a little more …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 21 features
  • Customizable dashboards (113)
    8.7
    87%
  • Report sharing and collaboration (116)
    8.6
    86%
  • Drill-down analysis (111)
    8.1
    81%
  • Formatting capabilities (115)
    7.7
    77%

Reviewer Pros & Cons

View all pros & cons
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Pricing

View all pricing

Basic

$30

Cloud
0.5M rows, 2 users

Professional

$30

On Premise
per user per month billed annually

Standard

$60

Cloud
1M rows, 5 users

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.zoho.com/reports/zohoreport…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $50 per month
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Features

BI Standard Reporting

Standard reporting means pre-built or canned reports available to users without having to create them.

8.6
Avg 8.2

Ad-hoc Reporting

Ad-Hoc Reports are reports built by the user to meet highly specific requirements.

8.1
Avg 8.1

Report Output and Scheduling

Ability to schedule and manager report output.

8.8
Avg 8.3

Data Discovery and Visualization

Data Discovery and Visualization is the analysis of multiple data sources in a search for patterns and outliers and the ability to represent the data visually.

8.3
Avg 8.0

Access Control and Security

Access control means being able to determine who has access to which data.

8.7
Avg 8.5

Mobile Capabilities

Support for mobile devices like smartphones and tablets.

7.8
Avg 7.9

Application Program Interfaces (APIs) / Embedding

APIs are a set of routines, protocols, and tools for used for embedding one application in another

8
Avg 7.9
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Product Details

What is Zoho Analytics?

Zoho Analytics is a self-service BI and analytics platform that enables users to analyze their business data and create insightful reports and dashboards to drive informed decision-making. The recent launch of Zoho Analytics 5.0 adds a data preparation tool.

It helps users create and share reports with no IT help, and is presented as a fit for enterprises because it exceeds all their data cleaning and analytics requirements on a single platform.

Zoho Analytics and DataPrep can be purchased as individual apps to supplement other systems, or together as a complete, natively integrated platform. Individually, Analytics provides a broad range of analytics and reporting capabilities, while DataPrep provides all the tools necessary to streamline the data preparation process in a large organization.

About Zoho's comprehensive Analytics platform:

  • Zoho DataPrep: An augmented self-service data preparation and pipeline service . Connects, models, cleanses, transforms, and enriches data for analytics.

  • Upload any data: Securely upload spreadsheets and other tabular data (like CSV, TSV, XLS and HTML files), or add data directly using the spreadsheet-like interface.

  • Push data from any application: Push data from hosted or in-house (behind firewall) business applications and databases.

  • Analyze data visually: Visually analyze and build insightful reports and dashboards with a drag-and-drop interface.

  • Use a range of reporting components: Use a variety of charts, pivot tables and tabular view components to build reports and dashboards.

  • Analyze data collaboratively: Develop reports together with colleagues. Share with each other for better decision-making.

  • Embed reports anywhere: Embed reports and dashboards across websites, blogs and applications for wider consumption.

  • Query with SQL: Create powerful and flexible reports with SQL queries written in any database dialect/syntax.

  • Experience a highly secure platform: Zoho Analytics is governed by strong Zoho Security Practices, including support for a secure encrypted connection

  • Enhanced augmented analytics: Zia insights, conversational analytics, forecasting models, and what-if analysis.

Data stories: Create presentations through slideshows and portals

Zoho Analytics Features

BI Platform Features

  • Supported: Administration via Web Interface
  • Supported: Live Connection to External Data
  • Supported: Snapshot of External Data
  • Supported: Multi-Data Source Reporting (Blending)
  • Supported: ETL Capability
  • Supported: ETL Scheduler

Supported Data Sources Features

  • Supported: MS Excel Workbooks
  • Supported: Text Files (CSV, etc)
  • Supported: Oracle
  • Supported: MS SQL Server
  • Supported: IBM DB2
  • Supported: Postgres
  • Supported: MySQL
  • Supported: Cloudera Hadoop
  • Supported: Hortonworks Hadoop
  • Supported: IBM Netezza
  • Supported: HP Vertica
  • Supported: Salesforce
  • Supported: Google Analytics

BI Standard Reporting Features

  • Supported: Pixel Perfect reports
  • Supported: Customizable dashboards

Ad-hoc Reporting Features

  • Supported: Drill-down analysis
  • Supported: Formatting capabilities
  • Supported: Predictive modeling
  • Supported: Report sharing and collaboration

Report Output and Scheduling Features

  • Supported: Publish to Web
  • Supported: Publish to PDF
  • Supported: Report Delivery Scheduling

Data Discovery and Visualization Features

  • Supported: Pre-built visualization formats (heatmaps, scatter plots etc.)
  • Supported: Location Analytics / Geographic Visualization
  • Supported: Predictive Analytics
  • Supported: Support for Machine Learning models

Access Control and Security Features

  • Supported: Multi-User Support (named login)
  • Supported: Role-Based Security Model
  • Supported: Multiple Access Permission Levels (Create, Read, Delete)
  • Supported: Report-Level Access Control
  • Supported: Table-Level Access Control (BI-layer)
  • Supported: Single Sign-On (SSO)

Mobile Capabilities Features

  • Supported: Responsive Design for Web Access
  • Supported: Mobile Application
  • Supported: Dashboard / Report / Visualization Interactivity on Mobile

Application Program Interfaces (APIs) / Embedding Features

  • Supported: REST API
  • Supported: iFrames

Zoho Analytics Screenshots

Screenshot of Access reports from iPad and Android tablets.Screenshot of Embed reports in your intranet, business application, website or blog.Screenshot of Track your business key metrics with KPI charts.Screenshot of A dashboard with KPI widgets.Screenshot of Access reports from iPad and Android tablets.Screenshot of Share reports with colleagues and clients, with fine grained access control permissions applied.Screenshot of See how your data tables are related to each other.Screenshot of A dashboard with KPI widgets.Screenshot of Track your business key metrics with KPI charts.Screenshot of Blend data and create reports and dashboards from multiple data sources.Screenshot of Engage in colloquial conversations with Ask Zia, and get relevant reports as answers.Screenshot of Create beautiful presentations with Zoho Show by seamlessly embedding analytical insights.Screenshot of Zoho DataPrep is an AI-powered, self-service data preparation and cleansing software that helps cleanse, transform and enrich your data quality.Screenshot of Executive dashboards: KPIs at the top give you a bird's eye view of your organization's metricsScreenshot of Stunning dashboards: Choose from a range of visually appealing themes for your dashboard. Try any of the packaged themes available, or customize your own theme.

Zoho Analytics Videos

Zoho Analytics Overview
Case study: Aedgency
Overview of Zoho Analytics
Advanced Analytics for Salesforce CRM, powered by Zoho Analytics
Case study: Luxer One
Case study: Aedgency
Zoho Analytics customer testimonials

Zoho Analytics Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux
Mobile ApplicationApple iOS, Android
Supported CountriesWorldwide
Supported LanguagesEnglish, Spanish, Portuguese, French, German, Italian, Dutch, Japanese, Chinese, Japanese, Russian

Zoho Analytics Downloadables

Frequently Asked Questions

Zoho Analytics (formerly Zoho Reports) is a self-service BI and analytics platform that allows users to analyze their business data and create reports and dashboards. It is designed to help users create and share reports quickly, without IT assistance.

Zoho Analytics starts at $50.

Tableau Cloud, Microsoft Power BI, and Sisense are common alternatives for Zoho Analytics.

Reviewers rate Multi-User Support (named login) highest, with a score of 9.

The most common users of Zoho Analytics are from Small Businesses (1-50 employees).

Zoho Analytics Customer Size Distribution

Consumers10%
Small Businesses (1-50 employees)40%
Mid-Size Companies (51-500 employees)30%
Enterprises (more than 500 employees)20%
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Comparisons

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Reviews and Ratings

(287)

Attribute Ratings

Reviews

(1-25 of 117)
Companies can't remove reviews or game the system. Here's why
Nimish Gupta | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Zoho Analytics helps us in generating visually appealing, easy to understand, and very insightful reports generated in few minutes from the data provided. Zoho Analytics helps us in saving hundreds of man-hours every year, thus, resulting in improved efficiency of the entire team. Zoho Analytics is a powerful tool that can also collaborate data from different teams/domains and then present it in a unified way that's easy to compare, analyze, and understand.
June 17, 2024

Highly recommend

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Zoho helped our users connect, prepare and analyze our company's data. It gives us a window into new and beneficial insights. It also helped us manage and analyze our data in the fastest and most effective way. We are able to discover a great deal of new insights in a very short period of time. I would highly recommend this product.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We have really enjoyed using Zoho Analytics at our organization. What we really love about it is how easy it is to connect data sources of any time, and quickly build reports. Data connections are just a few clicks, and report building is truly drag-and-drop.

Being able to share the reports with others in our organization easily, as well as enabling automatic emails of the reports, is fantastic. Overall just a really great tool for us to stay smart on our business.
Rafael Grandizoli | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
In my organization, we have all our important data inside Zoho Analytics, and it is something that we keep growing every day. With all data in one place it is easier to generate reports and dashboards for all our business needs, and also analyze the performance of campaigns for our clients.
Arpit Jain | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Problem - data reporting was not synced across the org with multiple teams using ~100 tools. Zoho Analytics is able to plug into data of different systems and provide a better and a singular view of those different data sets.
February 27, 2024

Zoho or Uh-oh?

Score 5 out of 10
Vetted Review
Verified User
We use Zoho Reports to produce and visualize reports/data better than with what is built into Service Desk Plus. It offers a little more flexibility in the data that can be used and more options to display that information (charts and graphs).
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Zoho Analytics plays a major role in our organization like our database connected to Zoho Analytics for better analysis, for dashboarding, making graphs, and especially for writing queries on the database to analyze our data and make our decision based on the data. It will be covering our business problems like retention analysis, Training, and webinar data analysis, lead flow analysis, customer engagement, revenue analysis month on month and many more problems we have solved through this platform.
Score 10 out of 10
Vetted Review
Verified User
The scope of my use case with Zoho Analytics is very broad. We are aggregating data from over ten applications to evaluate and monitor various activities with the company.

A primary, core function of Zoho Analytics within our organization is our Guide Dashboards. These dashboards provide specific details as well as summaries of information that our frontline staff use to organize their time and efforts to serve customers. For example, open and urgent tasks they are responsible for are listed out for them each day. The dashboards also show summaries of how often they've met the SLA requirements on customer service requests.

Providing this real time information to our frontline workers has been critical for them to remain focused on the things that matter most. It has also been a critical tool for providing transparency into how well they are performing compared to the standards we have set for them.
Dr. ROOPESH RAO | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Zoho analytics is an analyst's software or application which uses Business intelligence to give correct and appropriate insights into real life problems. Zoho analytics gives the best insights into different unique trends and fads. It gives user data visualization according to which the employee can plan customer strategy and marketing plans.
Prasanna Kumar TR | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Zoho Analytics help to visualize the complex data in the customized format according the our own use case, For example: in-order to help the page visits and keywords used to land to page, it helps identify and improve the tags for higher usage page and for less used pages, it helps to identify from the charts
Gerardo Varillas | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
I use Zoho Analytics for ticketing and monitoring analysis. I have it integrated into ServiceDesk Plus On-Premise and OpManager too.

In the first case, I get all what we need to know regarding due dates, priorities and SLA tracking to ensure compliance with our end customers because we have the certifications for ISO 9000 and ISO 20000. Zoho Analytics lets us accomplish all our KPIs, preventing SLA violations. The ServiceDesk Plus dashboards and reports sections are a little bit limited because SDP is not a Business Intelligence, then we have more value from the Zoho Analytics dashboards and reports, they're more dynamic to navigate into data.

In the second case, we can get all the monitoring alerts to resume in a single place but for take decisions, not for the alert attention. We can see if there are some economic impact due to the device unavailability or some network interruption, then we can decide if that justifies a device replacement or maybe hire more staff to avoid these situations.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We used Zoho Analytics as a great substitute for offline reports and data management in diaries. Through its digital interface we can track and monitor the data and add users to collaborate with team and customers. This also helped us to get a insight of our business working and loopholes where we can improve.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We were using Zoho Analytics along with connectors with HR, Project management, IT & helpdesk integration. We feed most of the day-to-day operations, project-related data, market, sales, and Payscale data for insights and visualizations. These insights help in better optimization and catering of resources at the organization and also gives the insights about the market condition.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our organization uses Zoho Analytics to build reports around data that is being captured in our electronic case management system. We generate reports and or dashboards to help further analyze how our programs are doing as well as how our clients are progressing. This includes demographic reports, clients served, # of touchpoints per client, as well as very specifics tied to each client.
Sathish Ranganadhan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
This tool enables us to generate interactive dashboards, reports, and charts by connecting to various data sources, including databases, spreadsheets, cloud storage, and online applications. The simplicity of Zoho Analytics' drag-and-drop interface, which doesn't require any coding knowledge, is one of the top features of why we opted for this tool. For quick and simple report generation, it includes a selection of pre-built templates that are very resourceful. With Zoho Analytics we have been able to simply produce reports, dashboards, and visualizations without the need for technical expertise or programming abilities because of this tool's intuitive and user-friendly interface.

This platform has enabled us to obtain deeper insights and make better decisions by using the advanced analytics features provided by Zoho Analytics, such as predictive analytics and trend analysis which have been extremely valuable. With the white-labeling options provided by Zoho Analytics, our company has been able to brand the platform to fit our needs and give users a seamless experience.



Score 6 out of 10
Vetted Review
Verified User
Incentivized
I am handling the complete data and analytics department of the mid-size organization. Used to create reports, dashboards, and combine query tables which help organizations take business decisions. I didn't like it at all, too many restrictions in query, pivot, graph, etc in my opinion. And I couldn't find anything on Google, I had to go to their customer support, and ironically I didn't find anything there as well.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Zoho Analytics to grapple with data sets generated by our other software tools: accounting, CRM, sales engagement, and marketing. Often times these tools don't have very good analytic capabilities built in, so we export their data to Zoho Analytics for a more refined analysis. We have multiple users that need to access this data and we also need to distribute the analysis sets to our various client. Some of our data tables have rows > 10,000 records and relations to other tables so Excel is not an option at that point.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
All of the significant data in my company is stored in Zoho Analytics (earlier Zoho Reports), and it is something that is always on the increase. It is much simpler to create reports and interactive dashboards for all of our business needs and to evaluate the success of campaigns for our clients when all the data is consolidated in one location.
Abhideep Jain | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We initially used Zoho CRM and then after the successful adoption of CRM, we also used the Zoho Analytics BI platform for Business Intelligence and Insights on Deals. We primarily use it for Sales and Lead Generation Insights and our use case is of simple to medium complexity. We use analytics to create some simple dashboards from our CRM data or data from other lead generation and prospect hunting channel.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
As a Zoho One customer we use many Zoho apps, and use the native reports within each app. However, to gain deeper insights across our Zoho apps, we've integrated many of them within a workspace in Zoho Analytics to blend our Zoho data to analyze all aspects of our business.
Alyssa Storm | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User
Incentivized
My organization has used Zoho Analytics to create custom analytics dashboards for digital marketing (importing data from Google, Facebook, LinkedIn, etc.) and time tracking (integrating with Zoho Projects). Zoho Analytics is accessed across my whole organization, but only the operations department sets up/manages dashboards due to the complexity of the platform.
Michael Weisel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Different departments are using Zoho Reports for different tasks. It's been very helpful for us for testing purposes against our own APIs as well as for aggregating data from multiple sources. Our executives use it for heavy data analysis to help create models for both financial and forecasting purposes. Our technology department uses it more for testing.
Score 10 out of 10
Vetted Review
Verified User
We use this to consolidate data between our admissions process and our SIS(student information system). It helps us to see the life cycle of our applicants and students and to gather real-time data. This product is used between data analytics and engineering to help further our goals and retain applicants and students.
Andrés Barrios Rubio | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
The platform is ideal for the dissemination of the journalistic content we offer and allows us to set a social media strategy and structure an efficient programming mechanism to reach audiences in different sectors. It is ideal for supporting a 360º consumption strategy, facilitates the tactic of becoming visible on the screen devices of followers, and capturing the attention of new audiences.
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