Affordable and reliable
Rating: 7 out of 10
July 25, 2023
Vetted Review
Verified User
3 years of experience
More affordable.
Starting at $12 per technician/per month
View Pricing Overview
What is Zoho Assist?
Zoho Assist from Zoho Corporation is a remote administration tool for SMBs and outsourced IT.
Learn from top reviewers
Affordable and reliable
Rating: 7 out of 10
July 25, 2023We use Zoho Assist to provide remote support and unattended access to systems. The solution is affordable, cross platform compatible, and just works.
Verified user
Manager
3 years of experienceIncredible and Fulfilling Remote Access Program
Rating: 10 out of 10
August 18, 2021Zoho Assist is a multi-operating tool that allows remote access services to be successfully conducted in our business. Besides, Zoho Assist facilitates the remote access and c...
Johnston Mukwi
Professional - Information Technology
IT Support
Home Assist Health
3 years of experienceReputable and Consolidated Remote Access Software
Rating: 10 out of 10
June 24, 2021Zoho Assist is an effective application that allows us access to the clients' machines remotely, for the purpose of training, or even troubleshooting. Further, the application...
Betty Bunny
Professional - Finance and Accounting
Certified Public Accountant
Insteel limited
2 years of experienceWe LOVE Zoho Assist!
Rating: 9 out of 10
September 11, 2020We use Zoho Assist to remotely access customer's machines for troubleshooting and training. We remotely access our internal workforce's machines to install company-wide softwa...
Zoho Assist is a perfect remote access software and works great!
Rating: 10 out of 10
December 30, 2019Zoho Assist is a tool used by all company support and infrastructure teams to answer and resolve technical calls involving the corporate computer. Zoho Watch allows us to acce...
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Pricing
Remote Support - Standard
$12
Cloud
per technician/per month
Unattended Access - Standard
$12
Cloud
25 unattended computers/per month
Remote Support - Professional
$18
Cloud
per technician/per month
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://www.zoho.com/assist/pricing.html
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Zoho Assist?
Zoho Assist is a solution for remote support, screen sharing and remote access that helps users access remote desktop of customers or share screen and manage unattended computers. The vendor describes the solution as a secure, reliable and affordable software. Requires no prior installation. Cross-platform support available. Works across devices. Supports major web-proxies and firewalls.
Zoho Assist Features
Remote Administration Features
- Supported: Screen sharing
- Supported: File transfer
- Supported: Instant message
- Supported: Access to sleeping/powered-off computers
- Supported: Over-the-Internet remote session
- Supported: Initiate remote control from mobile
- Supported: Remote management of servers & workstations
- Supported: Centralized management dashboard
- Supported: Session record
- Supported: Annotations
- Supported: Multi-platform remote control
Zoho Assist Screenshots
Zoho Assist Integrations
Zoho Assist Competitors
Zoho Assist Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | Global |
| Supported Languages | English, French, German, Spanish, Portuguese, Chinese, Bulgarian, Swedish, Japanese, Korean |
Frequently Asked Questions
Zoho Assist from Zoho Corporation is a remote administration tool for SMBs and outsourced IT.
Reviewers rate Annotations highest, with a score of 10.
The most common users of Zoho Assist are from Mid-sized Companies (51-1,000 employees).
Comparisons
Compare with
Reviews From Top Reviewers
(1-5 of 12)
Incredible and Fulfilling Remote Access Program
Rating: 10 out of 10
August 18, 2021
JM
Vetted Review
Verified User
3 years of experience
Zoho Assist is known to have a diagnostic tool, which gives solutions remotely to users whose systems have issues. More so, Zoho Assist operates on all gadgets, which have an Internet connection. Sessions are easily recorded using the program. The tool has mobile screen access and sharing among the team members.
Reputable and Consolidated Remote Access Software
Rating: 10 out of 10
June 24, 2021
BB
Vetted Review
Verified User
2 years of experience
Cost is one thing that makes Zoho Assist beat the competing software. The security plans from the software ensure files and anything sensitive are well maintained and governed. The interface, the simplicity, and the friendliness of Zoho Assist attracts attention of prospective clients. Zoho Assist successfully make the desktop remote access process effective and at a reduced cost.
We LOVE Zoho Assist!
Rating: 9 out of 10
September 11, 2020
LB
Vetted Review
Verified User
2 years of experience
Zoho Assist is excellent. I've used Team Viewer extensively and will never use it again. It is a massive waste of money compared to Zoho Assist. I have not had subscriptions as a user to LogMeIn, JoinMe, or GoToAssist, however, I have used them while being assisted by vendors for issues with local software, websites, or network settings. I did not find them to be any more appealing than Zoho Assist.
Zoho Assist is a perfect remote access software and works great!
Rating: 10 out of 10
December 30, 2019
CY
Vetted Review
Verified User
1 year of experience
When the company bought this software, we decided on Zoho Assist because there were other management employees and specialists who already used and approved this software. Support and warranty are great. It is an easy tool to learn and use every day. Features work fine without delays and the issue is resolved. The interface is clean, user friendly and doesn't take up a lot of computer space.