Question 1

What is Zoho Desk?

Accepted Answer

Zoho Support is a Saas help desk / ticketing system aimed at SMBs. I competes most often with Zendesk, and Desk.com.

Question 2

How much does Zoho Desk cost?

Accepted Answer

Zoho Desk starts at $9.

Question 3

What are Zoho Desk's top competitors?

Accepted Answer

Freshdesk, Zendesk Suite, and Kayako are common alternatives for Zoho Desk.

Question 4

What is Zoho Desk's best feature?

Accepted Answer

Reviewers rate External knowledge base and Internal knowledge base highest, with a score of 9.

Question 5

Who uses Zoho Desk?

Accepted Answer

The most common users of Zoho Desk are from Small Businesses (1-50 employees).