Zoho Expense Reviews

4 Ratings
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Score 9.4 out of 100

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Reviews (1-2 of 2)

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Matthew Christensen | TrustRadius Reviewer
September 30, 2020

Wonderfully easy program to use

Score 10 out of 10
Vetted Review
Verified User
Review Source
Used across the whole organization. In the past, all receipts had to be kept and turned in. Then our office manager had to categorize each manually so that it could get accounted to the correct GL code. Now our users just take a picture, it self-loads all the details, they just select the category and it's done.
  • Straightforward and easy to use.
  • Autoscan works flawlessly 99% of the time.
  • Seamless Integration into Zoho Books.
  • Could have more default options. Instead of making my users select payment method, allow us to default it to one of the options.
  • More room for customization by department. My service department needs different categories of expenses then my sales department.
Honestly probably works well for almost any company. I have used Expensify before and while Expensify may be a bit more polished, Zoho Expense is wonderful. Plus it integrates with all my other Zoho products including Books and CRM.
Anytime I email or chat I get a very quick reply.
Read Matthew Christensen's full review
Margaret Wood | TrustRadius Reviewer
February 21, 2020

ZOHO - A lifesaver!

Score 10 out of 10
Vetted Review
Verified User
Review Source
Zoho Expenses is one of my most favorite apps. I cannot praise this software enough for the time and headaches it has taken away from me. Once you take the time on the front-end to set this up with your parameters, protocols, accounts, and users, it is very easy to train end-users. Our sales force can enter their expenses on the fly, attach images of receipts and never worry about forgetting to submit their reports by the closing date. We set up the program to auto-close the reporting period and submit the reports for approval/reimbursement in accordance with our specifications. Reps are notified when their reports are approved (or rejected), as well as when they have been reimbursed. Besides the ease of use and keeping my reps informed, Zoho Expenses is one of the only affordable expense reporting systems to integrate with QuickBooks Desktop.
  • The program will notify users if they have entered a duplicate charge.
  • Once the end-users understood that receipts were mandatory, attaching those receipts has become second-nature. The app makes it very easy to do so.
  • One of the biggest annoyances is that when I upload a file to QuickBooks, the entire Chart of Accounts is the uploaded from QuickBooks back into Zoho. I am constantly cleaning the Active List up. I have applied all the "fixes" from their IT dept, but this is a recurring occurrence.
Setting aside the minor inconvenience regarding the Chart of Accounts, the rest of the program is 100% accurate, 100% of the time. I have had zero downtime with this program and trust the information to be consistently accurate.
The only reason I give Zoho a 9 is because of the issue with the Chart of Accounts skewing every time I export/import. I believe this is due to the fact that I use sub-accounts and Zoho cannot differentiate. Still hoping. :)
Read Margaret Wood's full review

Feature Scorecard Summary

Mobile Application (1)
Integrations (1)
Expense Management Security (1)
Expense Management Compliance (1)

About Zoho Expense

Zoho Expense is online expense reporting software, tailor-made for businesses worldwide to automate expense report creation, streamline approvals and make swift reimbursements.
Categories:  Expense Management

Zoho Expense Technical Details

Operating Systems: Unspecified
Mobile Application:No