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Zoho Expense

Zoho Expense

Overview

What is Zoho Expense?

Zoho Expense is online expense reporting software, tailor-made for businesses worldwide to automate expense report creation, streamline approvals and make swift reimbursements.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is Zoho Expense?

Zoho Expense is online expense reporting software, tailor-made for businesses worldwide to automate expense report creation, streamline approvals and make swift reimbursements.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Expensify?

Expensify automates the entire spend management process. Scan receipts, track mileage, submit and approve expenses, manage corporate cards, reimburse employees, pay bills, send invoices, and book travel. Built for individuals and companies of all sizes, anywhere in the world.

What is BigTime Software?

BigTime IQ is time and expense tracking software from Chicago-based BigTime Software.

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Product Details

What is Zoho Expense?

Zoho Expense is online travel and expense management software that helps businesses streamline corporate travel, automate expense reporting, gain control over spending, accelerate reimbursements, and get financial insights to stay two steps ahead. Available as web-based and mobile applications, Zoho Expense offers an expense reporting experience that fits an existing workflow by integrating with other applications into the current software ecosystem.

Zoho Expense Video

Zoho Expense - Expense Reporting

Zoho Expense Competitors

Zoho Expense Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Zoho Expense is online expense reporting software, tailor-made for businesses worldwide to automate expense report creation, streamline approvals and make swift reimbursements.

Odoo Expenses, QuickBooks Online, and Fyle are common alternatives for Zoho Expense.

Reviewers rate Support Rating highest, with a score of 10.

The most common users of Zoho Expense are Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(24)

Attribute Ratings

Reviews

(1-4 of 4)
Companies can't remove reviews or game the system. Here's why
Brian Hasenbauer | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We use Zoho Expense to gather all expenses from our credit card company and to allow team members to complete and submit expense reports and documentation for all expenses related to them.

The intent of using Zoho Expense is to increase our efficiency and the timeliness of closing our monthly financials.
  • Submission and approval of reports
  • Ease of expense documentation
  • BCC to expenses
  • Automatically converting digital expenses to a Zoho Expense
  • Integration with credit card providers
  • Reporting
  • Dashboards
Zoho Expense is wonderful when you have a distributed or remote team or workforce that needs to submit expenses reports throughout the month into a single software and approval system. Zoho Expense does make it easy to train, onboard, and use all of the end-user features for submitting and generating expense reports.
Expense Management (2)
45%
4.5
Employee Expense Reporting
80%
8.0
Corporate Card Reconciliation
10%
1.0
Payment Management (7)
78.57142857142857%
7.9
Customizable Approval Policies
80%
8.0
Financial Document Management
80%
8.0
Payment Status Tracking
80%
8.0
Payment Audit Trail
80%
8.0
Duplicate Bill Detection
50%
5.0
Advanced OCR
90%
9.0
Electronic Funds Transfer
90%
9.0
  • We have had some issues with the credit card reconciliation process which has made our monthly accounting / close process. This has been a negative
  • Positive ROI is that team members spend less time on expense reports due to the ease of reporting
  • Positive ROI is that substantial training and onboarding is not needed due to the features and simplicity.
We selected (switched) to Zoho Expense because it had similar features at a lower price and we were able to receive a discount through our partner relationship with another software company. We have considered moving from Zoho Expense to something else recently due to continued issues with being able to accurately import credit card charges and organize them correctly be team member. Creating some confusion among users.
Douglas Hoenig | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Zoho Expense is being used across the entire organization for expense management, submission and reimbursement. It has helped streamline our expense management. It has taken Ripple Street from the old days of filling out Excel expense spreadsheets to modernizing our expense reports and digitizing them. It has made this task much easier for all parties involved.
  • Makes it easier.
  • Reduces time.
  • Makes it easier to track.
  • Integration with Justworks HR platform.
Zoho is well suited for organizations looking for simplified expense management. It helps in the tracking of expenses, documentation of expenses, submitting expenses to management, and getting approval and reimbursement. I love the mobile app feature and ease of use in submitting receipts and ultimately your expense report for approval.
  • Gives employees more of of their time back for doing work.
I've used Concur in the past for managing and submitting expenses. When comparing what I know about Zoho to Concur, Zoho seems to be a more simplified tool focused on simply managing expenses, inputting, tracking, submitting and getting reimbursed. Based on what I know, Zoho gets the job done with no frills.
September 22, 2021

Zoho expense review

Abhishek Tiwari | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are using the Expense management application from Zoho CRM. This is being used by all the employees to submit their expenses, both personal and client related.
  • Provide single window to submit all kinds of expense reports.
  • Seamless approval process.
  • Integrate additional support document from the vendors.
  • Some integration with service providers to upload bills directly with just need of a reference number or bill data.
Most suitable for expense management. Less suitable for prospect management as compared to Pardot.
Expense Management
N/A
N/A
Payment Management
N/A
N/A
  • Employee satisfaction in seamless account settlement.
Pardot doesn't have expense management tool.
Salesforce Lightning Platform (formerly Salesforce App Cloud), Pardot, Microsoft Yammer
Extremely useful and well designed product.
Extremely useful and well designed product.
Matthew Christensen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Used across the whole organization. In the past, all receipts had to be kept and turned in. Then our office manager had to categorize each manually so that it could get accounted to the correct GL code. Now our users just take a picture, it self-loads all the details, they just select the category and it's done.
  • Straightforward and easy to use.
  • Autoscan works flawlessly 99% of the time.
  • Seamless Integration into Zoho Books.
  • Could have more default options. Instead of making my users select payment method, allow us to default it to one of the options.
  • More room for customization by department. My service department needs different categories of expenses then my sales department.
Honestly probably works well for almost any company. I have used Expensify before and while Expensify may be a bit more polished, Zoho Expense is wonderful. Plus it integrates with all my other Zoho products including Books and CRM.
Expense Management
N/A
N/A
Payment Management
N/A
N/A
  • It's included in our Zoho One Subscription which was cheaper than QuickBooks, and we now have so many more options at a much cheaper cost.
I have only used Expensify before and it stacks up nicely to it. Expensify is probably a bit better, but it's also more expensive, especially if you already use other Zoho products.
Anytime I email or chat I get a very quick reply.
Probably the easiest Zoho Application to setup, which is to say quite easy. No user has complained about it being difficult. Admin staff like it as well.
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