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Zoho Forms

Zoho Forms

Overview

What is Zoho Forms?

Zoho Forms is an online form builder that lets users create mobile-ready online forms. Forms can be shared with select users via email, or via a public link. This solution includes a drag-and-drop form builder that is responsive on…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 10 features
  • Changes to live survey (8)
    10.0
    100%
  • Multiple question types (8)
    10.0
    100%
  • Response tracking (8)
    10.0
    100%
  • Survey logic flexibility (8)
    9.0
    90%
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Pricing

View all pricing

Free

$0

Cloud
per month

Basic

$10

Cloud
per month

Standard

$25

Cloud
per month

Entry-level set up fee?

  • $10 per month
    Optional
For the latest information on pricing, visithttps://www.zoho.com/forms/pricing.html

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

How-to track partial entries & form abandonment in Zoho Forms

YouTube
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Features

Survey Content

Features related to the content (media, question types, answer types, etc) of surveys.

10
Avg 8.6

Survey Logic

Features related to survey flow, or the logic that directs survey question order.

9
Avg 8.3

Survey Reporting & Analytics

Features related to reporting & analytics for survey results.

9.8
Avg 8.3

Survey Administration & Security

Features related to administration & security for survey tools and data.

9.6
Avg 8.4

Survey Distribution

Features related to the distribution of surveys.

10
Avg 8.1
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Product Details

What is Zoho Forms?

Zoho Forms is an online form builder that lets users create mobile-ready online forms. Forms can be shared with select users via email, or via a public link. This solution includes a drag-and-drop form builder that is responsive on all mobile devices. Zoho Forms also offers native mobile applications for iOS and Android devices.

According to the vendor, key benefits include:

  • A web and mobile form builder. Drag and drop fields to add them to a form.

  • Field and form rules so that users can set a spontaneous flow for a form.

  • Task assignments and approval workflows to keep productivity on the move.

  • Graphical analytics to track entries, conversion rates, and response errors.

  • Mobile apps, and offline support so that users can save data on their devices and sync them when they're back online.

Zoho Forms Features

Survey Format & Appearance Features

  • Supported: Online surveys

Survey Content Features

  • Supported: Multimedia content
  • Supported: Drag-and-drop editor
  • Supported: Changes to live survey
  • Supported: Question bank
  • Supported: Multiple question types
  • Supported: Matrix questions
  • Supported: Translation/multi-lingual

Survey Logic Features

  • Supported: Survey logic flexibility
  • Supported: Response requirement/validation
  • Supported: Skip logic
  • Supported: Conditional questions
  • Supported: Question branching

Survey Reporting & Analytics Features

  • Supported: Response tracking
  • Supported: Data export
  • Supported: Real-time results
  • Supported: Standard reports
  • Supported: Custom reports
  • Supported: Visualizations
  • Supported: Analytics

Survey Integrations Features

  • Supported: CRM Integration
  • Supported: Social media integration
  • Supported: E-commerce integration

Survey Automation Features

  • Supported: Notifications and alerts
  • Supported: Calendar/scheduling
  • Supported: Follow-up emails

Survey Distribution Features

  • Supported: In-tool invites
  • Supported: Email distribution
  • Supported: Cross-channel distribution
  • Supported: Embeddable surveys
  • Supported: Site intercept surveys
  • Supported: Anonymous responses
  • Supported: Unlimited questions per survey
  • Supported: Unlimited responses per survey
  • Supported: Respondent restrictions

Survey Administration & Security Features

  • Supported: Multiple users
  • Supported: Access controls

Additional Features

  • Supported: Mobile app builder
  • Supported: Native apps for iOS and Android
  • Supported: Offline form submissions
  • Supported: Email notifications
  • Supported: Customizable form templates
  • Supported: Pre-made and custom themes
  • Supported: Form and report sharing
  • Supported: Printable QR code
  • Supported: User management
  • Supported: Task assignment
  • Supported: Form analytics
  • Supported: Integrations with Zoho CRM, Zoho Support, Zoho Subscriptions and Zoho Sheet
  • Supported: Integrations with Google Docs and MailChimp
  • Supported: Interated with Google Apps
  • Supported: Data migration to Zoho Creator

Zoho Forms Screenshots

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Zoho Forms Video

Forms for mobile teams

Zoho Forms Integrations

Zoho Forms Competitors

Zoho Forms Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported LanguagesEnglish

Frequently Asked Questions

Wufoo, Formstack Forms, and Google Forms are common alternatives for Zoho Forms.

Reviewers rate Changes to live survey and Multiple question types and Response tracking highest, with a score of 10.

The most common users of Zoho Forms are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(59)

Attribute Ratings

Reviews

(1-8 of 8)
Companies can't remove reviews or game the system. Here's why
September 20, 2021

The one and only Online Form Builder you should be using for your business workflows.

Humayun Farooqi | TrustRadius Reviewer
Humayun Farooqi
Customer Success Manager
Tarsil.pk (Information Technology & Services, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Even if you cannot afford to pay for a Form builder, along with your CRM, i would strongly recommend Zoho Forms as it has the best mobile app as compared to other tools. The form submission notifications in the form of app notification, email or SMS is a very strong feature of Zoho Forms as well as other features like integration with other apps and form approval feature. However if you have 3 users for the free version of Zoho, only one of them will be able to use Zoho Forms which turns out to be a negative point of this app.
August 10, 2021

A great Survey Software For Business

Verified User
Employee in Finance and Accounting
Consumer Electronics Company, 11-50 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Well, I would recommend Zoho Forms without a second thought because I have used it without problems. It is easy to use, offers all the features one would need for such software, and most importantly, it integrates with other Zoho products effortlessly.
January 25, 2020

Great for gathering repetitive info and customizable

Verified User
C-Level Executive in Other
Online Media Company, 1-10 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
This is great for creating surveys, contact info, and other details. I especially like the duplicate feature. It comes in handy when dealing with more than one client at a time. Sometimes, multiple customers will need to fill out the same form. This is where Zoho Forms shines. The best that I have used so far.
January 07, 2020

Excellent Agile Application for Improving Customer Relationship System!

Medline Masson | TrustRadius Reviewer
Medline Masson
Founder of Labelle Technology | Full Stack Web Developer | SEO & SEM Consultant | Local SEO Expert
Labelle Technology (Information Technology & Services, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Zoho Forms has been of great use for implementing it to client websites but it has played a big part with generating leads for our digital marketing firm. We use Zoho Forms for dozens of lead generation pages we create for our Google Ad campaign. Zoho Forms is an agile tool that allows businesses the ability to improve their customer relationship management.
February 11, 2019

Quality forms to improve / complement your services

Alexis Correa | TrustRadius Reviewer
Alexis Correa
Dueño principal
MiNuevoSitio.com (Information Technology and Services, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Zoho Forms is very useful in many scenarios. If you want to keep active in requesting information from customers then this software is an excellent alternative. It is very important for us to know the experience of the service offered to our customers. In the same way, this allows us to share these experiences.
December 01, 2018

Zoho Forms and how it works with other Zoho Apps

Jon Porreca | TrustRadius Reviewer
Jon Porreca
Project Administrator
A1 Energy (Renewables & Environment, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
If you are a Zoho CRM user this is a very useful app to use. The forms you can build in Zoho Forms are 10X better than what you can do in Zoho CRM, but you can still set up integrations with Zoho CRM so all your workflows can be carried out when forms are submitted. Forms are easy to create, and surprisingly the integration options and ease of integration set up make this a must-have app.
November 29, 2018

Easy and useful source of generating inquiries.

Verified User
Director in Sales
Real Estate Company, 1-10 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I am using this software in my real estate company. I need to attach inquiry forms in web-pages and banners for online marketing of our projects. By using this I can get customers queries for my real estate projects. It helps me to collect customers data as well by using it as sign up form. It is also easy to maintain data with this software.
March 30, 2018

Zoho forms, easy way to get what you need

Verified User
Administrator in Customer Service
Accounting Company, 1-10 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Zoho forms is especially well suited for when you need multiple contact us forms on your website for lead capture. It is also a great candidate for when you are using any of their other solutions because they all communicate so well together. That is a very nice bonus for companies who need to be integrated on a deep level.
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