Simple to get started, does the basics well at a relatively cheap price
We use Zoho Inventory for our eCommerce offshoot and it feeds our retail website and also our eBay Store. There have been plans to also …
Zoho Inventory
Zoho Inventory
Zoho Inventory
Starting at $39 per organization / month billed annually ($49.00 billed monthly)
View PricingOverview
What is Zoho Inventory?
Zoho Inventory is a cloud-based inventory management solution designed for small to midsize businesses. It features inventory management modules including reporting and analysis, and lot traceability. It features mobile compatible apps for Android and iOS devices.
Zoho Inventory offers additional...
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View all pricingBASIC
$39.00
Cloud
per organization / month billed annually ($49.00 billed monthly)
STANDARD
$79.00
Cloud
per organization / month billed annually ($99.00 billed monthly)
STANDARD
$199.00
Cloud
per organization / month billed annually ($249.00 billed monthly)
Entry-level set up fee?
- Setup fee optional
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Product Details
- About
- Integrations
- Competitors
- Tech Details
What is Zoho Inventory?
Zoho Inventory is a cloud-based inventory management solution designed for small to midsize businesses. It features inventory management modules including reporting and analysis, and lot traceability. It features mobile compatible apps for Android and iOS devices.
Zoho Inventory offers additional capabilities such as built-in shipment estimating, and tracking and delivery confirmation features that allow users to invoice, ship and track products. The solution allows users to create purchase orders, backorders, and drops shipments. Users can track every item in the inventory with serial number and batch tracking features.
Zoho Inventory integrates with multiple e-commerce sites such as eBay, Shopify, Etsy, and Amazon. It is priced at a monthly subscription based on the number of orders processed per month.
As a Zoho product, the solution is integrated within the Zoho Finance Suite. As such, it also integrates with books, Zoho’s accounting, and bookkeeping solution.
Zoho Inventory Features
- Supported: Cloud-based inventory control system
- Supported: Centralized Inventory
- Supported: Item Kitting
- Supported: Automatic Re-ordering
- Supported: Stock Adjustments
- Supported: Barcode Inventory Management
- Supported: Serial Number Tracking
- Supported: Batch and expiry date tracking
- Supported: Multi location warehouse management software
- Supported: Dispatch orders from closest warehouse
- Supported: Track your transfer orders
- Supported: Generate accurate reports
- Supported: Sell on multiple channels
- Supported: Buy and sell in multiple currencies
- Supported: Measure channel performance
- Supported: Centralized system for multi-channel sales
- Supported: Easy packaging and shipping
- Supported: Track shipments
- Supported: Payment integration
- Supported: Automatic packing slips
- Supported: Integrated shipping carriers
- Supported: Shipping labels and real-time rates
- Supported: Post-shipment updates
- Supported: Easy drop shipping
- Supported: Sales reports
- Supported: FIFO tracking
- Supported: Exportable Reports
Zoho Inventory Screenshots
Zoho Inventory Video
Introducing Zoho Inventory
an online inventory management software that helps users manage online and offline orders and keep track of stock levels across multiple channels.
Zoho Inventory integrates with Amazon, eBay, Shopify and Etsy, so items, contacts and sales orders i...
Show More Zoho Inventory Integrations
- Shopify
- Zoho Books
- Zoho CRM
- Slack
- Microsoft 365
- PayPal Payments Pro
- Stripe
- Braintree, a PayPal service
- 2Checkout from Verifone
- AfterShip
- amazon.com
- etsy
- Razorpay
- ebay.com
- ebay.uk
Zoho Inventory Competitors
Zoho Inventory Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
| Supported Countries | India, United States, United Kingdom, Saudi Arabia, Canada, U.A.E, Australia, Bahrain, Global |
| Supported Languages | English, French, Japanese, Deutsch, espanol, Italiano, Nederlands, Portugues, Svenska, Chinese |
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We use Zoho Inventory for our eCommerce offshoot and it feeds our retail website and also our eBay Store. There have been plans to also include Amazon as an offering but, to date, this has not been implemented. We initially needed a simple and cheap inventory management program to enable us to maintain good audit trails within the business and to provide a simple method of tracking and retaining customers.
- It is simple to use.
- Does all the basics well.
- Is able to integrate with our CRM.
- A little too linear, there could be more room for changing processes to fit business needs.
- Inventory assumes everybody works the same way and needs to be more customizable.
- Integrations with Shopify could be better.
- Multi Warehousing.
- Good basic user package.
- Reordering
- It has allowed us to track the small inventory we have for online sales.
- We have been able to raise orders more efficiently.
- Allowed eComm department to become self sufficient.
Shopify manages our storefront and Zoho Inventory manages the stock we allocate to it. It is by no means seamless and there are occasionally issues with how the two integrate but we have been able to manage these.
8
eCommerce Sales, through our various channels
1
A little bit of everything, from sales support right up to scripting. There are always little bits to do on Zoho Inventory. Because it is highly customisable, there are many things that you can do to improve both the user and customer experience.
- Stock Control
- Brand Identity
- Integration with other systems
- Able to streamline finance procedures
- With full integration, wider use of eCommerce channels
- Internal integration with inhouse systems
No
- Price
- Product Features
- Product Usability
Needed it to be cheap, very cheap. We were happy to maintain a basic inventory and look to improve as we grew. Zoho (whether by design or fortune) was really useful for this.
I would certainly look at how customisation is managed. It can be as simple as drag and drop but also as completed as programming and scripting. You just don't know which until you need it...
May 03, 2022
All fluff and no substance
We use it to manage and track our inventory along with serialized stock. It works in tandem with Zoho CRM and Zoho Books. Quotes are converted and the sales orders appear in Zoho Inventory where the warehouse processes the order and ships.
It's possible to pull pick slips but because the system does not have bin locations you don't know where the items are located. If you have a large warehouse this makes it very difficult. Customizing sales order templates, packing slips is difficult. For example if you want to add pick notes to line items you need to be an expert in HTML to design your your template because the pick note will show on invoices also!
- Tracks which orders have been shipped
- Tracks which orders have been packed
- Tracks with orders have been invoiced
- Works well with Zoho Books
- Templates within Zoho Inventory are very weak. You can't customize many including package slips, shipment docs, etc...
- When an order has multiple packages, it's next to impossible to find the item you are looking for. Scenario, a large order has many packages and a customer has cancelled one of the items. You must click through every package to find the item, edit the package and remove it before you can cancel the item.
- The reports within Inventory are extremely basic and many of them are useless
- The packing slip module is useless as it does not print out bin locations
- It's an inventory management system but it does not have bin locations
- The backorder system is useless. If you "backorder" something then the whole order is locked until the backorder arrives in. Scenario.... a client orders 20 items, 1 is on backorder. You "backorder" that one item but want to ship the other 19... not possible. The order gets completely locked.
- You can't print out RMA requests. There is just no option to do it, you have to do a screen shot
- Integration with Amazon or other 3rd party e-commerce providers is troublesome.
- Tracking inventory
- Tracking inventory serials
- Being able to easily pick orders and manage which needs picked and shipped
- Coming from QuickBooks enterprise with inventory add-on it's an improvement in tracking stock because it restricts so much of what you do.
- Migrating to Inventory was a bit of a nightmare. I'd recommend starting clean or bring as little data as possible.
The inventory management is better than QuickBooks however you give up an awful lot to get that benefit. The reporting in QuickBooks is far superior. The reporting in Inventory is terrible with every few options to customize the reports. For example, pulling in a salesperson report that factors in returns is not possible. You can't pull a report to see what items need to be picked for all open orders.
We had various warehouses all holding different types of stock, certain items could only be held at certain locations, and keeping a track of the whereabouts of the entire inventory was almost impossible. Lots of items were either lost or misplaced for sometimes weeks at a time, Zoho we hoped would fix the problem and help speed up our order processing
- Manage multiple sites
- Stock transfer
- Integration
- Reporting
- Customer support
- Pointless features
- Manage multiple warehouses
- Better insights into warehouse management
- Manage sales and purchase orders
- We stopped using it as it was difficult to set up.
- Zoho offers a lot of features but the depth of its functionality proves limited as your demands increase.