Zoho Mail

Zoho Mail

About TrustRadius Scoring
Score 9.1 out of 100
Zoho Mail


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Mail Lite


per user/per month



per user/per month

Mail Premium


per user/per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.zoho.com/mail/zohomail…


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

No scorecards have been submitted for this product yet..

Product Details

What is Zoho Mail?

Zoho Mail, a secure, business-oriented email service that includes collaboration and communication features.

Unique and custom email address

Helps to increase brand visibility and credibility with a custom email address using a company domain name. Add multiple domains, users, and alias addresses for a single user, all under the same organization.

An inbox with a suite of apps

Zoho Mail provides an integrated calendar to manage events, contacts to manage personal and official acquaintances, tasks to manage workload, notes, and bookmarks to track necessary webpages, directly from the inbox, helping the user become more productive.


In addition to integrations within Zoho applications, Zoho Mail also supports third-party integrations, and enables users to create their own with Zoho Mail's code-free Developer Space.

Modern collaboration tools for a modern inbox

Make conversations more productive with Zoho Mail's collaboration features. With Zoho Mail Streams, a social media-style integration platform, users can collaborate with colleagues by @ tagging them in emails, folders, and drafts and avoid the hassle of email forwarding.

Admin Console for centralized management

Make sure users conform to a company's policies by centrally managing all emails. Give access to only a select set of users to manage an organization's password policies, user management, email delivery, and retention, among other things. Zoho Mail also offers extensive audit logs and other reports to help track administrator operations.

Secure migration tools

Its migration tools are designed to help you bring all data from your previous email service in the easiest and fastest way possible. Are you using Google Workspace or Office 365? Migrate with just one-click and sit back. If you want to check the status of your migration, Zoho Mail allows you to track the progress of your switch in real-time.

Enterprise features

While Zoho Mail offers normal email service, like out of office settings and custom email signatures, it also provides enterprise-ready email that is scalable and customizable. It also comes with S/MIME, Huge Attachments capabilities, White Labeling, Spam Processing, and others features.

It also features an offline mode and mobile apps in addition to desktop app. Zoho Mail Lite—the Zoho Mail Desktop App, is available for Mac, Windows, and Linux operating systems.

Take your emailing experience to the next level with Zoho Mail.

Zoho Mail Features

Secure Email Gateway Features

  • Supported: Anti-malware
  • Supported: Cusomizability
  • Supported: Data Loss Protection
  • Supported: Threat Detection
  • Supported: End-to-End Encryption
  • Supported: Management Tools

Additional Features

  • Supported: Collaboration
  • Supported: email sharing
  • Supported: smart filters
  • Supported: user management
  • Supported: Two-factor authentication
  • Supported: Email policies
  • Supported: Mobile apps

Zoho Mail Screenshots

All in one viewCalendarTaskNotesContact managementInstant ChatZoho Mail Streams

Zoho Mail Video

Zoho Mail provides secure email service with integrated calendar, tasks, and notes for businesses and enterprises. The feature-rich email interface enables teams to collaborate better around email with social media styled sharing, @mentioning and commenting abilities. The adva...
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Zoho Mail Competitors

Zoho Mail Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported LanguagesEnglish, German, Deutsch, Nederlands, Chinese, Hindi, Japanese, Italian, Portugues, Nepali, Russian, Vietnamese, Turkish, Korean, Arabic, Polish etc..


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Frequently Asked Questions

What is Zoho Mail?

Zoho offers their business email suite, which includes Calendar, Tasks, Notes, and Contacts bundled with an inbox.

What is Zoho Mail's best feature?

Reviewers rate Anti-malware highest, with a score of 9.7.

Who uses Zoho Mail?

The most common users of Zoho Mail are from Small Businesses (1-50 employees) and the Information Technology & Services industry.

Reviews and Ratings




(1-3 of 3)
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Tribett Requena | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Set up your domain to have a professional account
  • Administration and management of information through cards and labels
  • When receiving an email with images that are not displayed automatically, you have to activate this function manually. It is a bit uncomfortable, I would prefer that it be activated automatically
  • The filter to search for information is not very accurate and unfriendly
  • The way to manage the storage capacity and to buy more space for the mail is not very friendly
Tommy Parker | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • I really like that there is a free version in which a single user can be created. It is really useful because it allows you to evaluate each characteristic of the service without having to buy it.
  • I also really like the visual aspect of the inbox, which is partially customizable. Because you can make small changes such as changing the color, the language, and among other things.
  • One of the biggest problems zoho mail has. It is that MX, SPF and DKIM records are never perfectly placed the first time you try to configure them. Whether you do them manually or automatically, something unexpected always happens.
  • Another negative aspect of this service. Is that when you receive a message with some type of image incorporated, it is not displayed correctly and a notification appears within the email that says Show now once you activate them is that the image is displayed correctly. I would like it to be activated automatically instead of manually. Although it is a minor problem.
Benjamin Jeffrey | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Alerts to admins and users when mail box storage is close to full.
  • Downtime is almost non existent and has been reliable in the 2 years we have used it.
  • Managing user accounts via mobile app or web browser is simple once you get the hang of it.
  • Navigating around the admin menus is annoying. You can't sort alphabetically or by anything really. Where most programs you can click a header to sort, Zoho Mail does not contain this functionality. You have to sort through your users page by page until you find who you are looking for.
  • Unblocking users is a common occurrence because of the extremely sensitive rules they have in place server side. They claim no mass marketing but we have several salesmen who have to send the same invoice and information to multiple people within our company and they constantly get marked as spam, blocked, then I have to unblock them.
  • Things are named strangely in the back end. There is something similar to Google's filtering for promotional emails and social emails that Zoho has tried to implement, but it is on by default and cannot be shut off for everyone in one fell swoop. You have to have every single user log into the web portal to disable "streams" or emails that Zoho decides fits a certain criteria will skip the inbox and show up in a folder called "Notifications" or "Messages" and it took a very long time for my users to get used to needing to search this additional set of folders.