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Zoho Projects Reviews

72 Ratings
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Score 7.4 out of 100

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Reviews (1-10 of 10)

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María Fernanda Cruz | TrustRadius Reviewer
August 25, 2020

Zoho Projects

María Fernanda Cruz
Score 7 out of 10
Vetted Review
Verified User
Review Source

Support Rating

9
Although it might lack intuitiveness, once you get a hang of how Zoho Projects works, you can do a LOT. The impact good project management has on profitability is huge, and it has helped not only improve communication and coordination when working on a project, but more importantly have adequate tracking of time, due dates and potential bottle necks.
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Vikash Kumar | TrustRadius Reviewer
November 14, 2019

My whole project experience in words

Vikash Kumar
Score 8 out of 10
Vetted Review
Verified User
Review Source

Support Rating

4
Now, this is the saddest part of this software that they don't have an excellent customer support team. I find it challenging to connect with there support team. Like during my login error issues, my team contacted them for tech support; they take a long time compared to the other company software support, and I find it hard to explain the situation to them.
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Anonymous | TrustRadius Reviewer
January 16, 2020

Zoho Projects is a great team project management tool to streamline your day to day workflow

Verified User
Score 9 out of 10
Vetted Review
Verified User
Review Source

Support Rating

7
When we first joined Projects, support was iffy at best. We had some tickets that were several days outstanding, some bugs we reported that got no response, etc. However, in the last year, that has changed exponentially. We get quick responses from the support team now, and they are quick to resolve any issues we have for the most part.
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Jaideep Tibrewala | TrustRadius Reviewer
October 03, 2019

Excellent online collaborative project management tools with feature you have always wanted

Jaideep Tibrewala
Score 8 out of 10
Vetted Review
Verified User
Review Source

Support Rating

8
While I have not used the customer support for Zoho Projects extensively, all of the other Zoho tools that I use have an extensive Knowledge Base, very active public forum where people respond quickly, in-built live-chat to chat with a customer service representative, and plenty of videos on YouTube to learn different aspects of the software.
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Anonymous | TrustRadius Reviewer
August 20, 2019

Great Market Competitive Cloud Based Solution

Verified User
Score 7 out of 10
Vetted Review
Verified User
Review Source

Support Rating

9
Customer services and support was great. I was able to get someone on the phone to assist where needed. Online support could use some ramping up but overall there are enough resources to get through any bumps. Their team is very responsive and makes sure you get a resolution for your solution.
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Cassandra Stephens | TrustRadius Reviewer
February 25, 2015

Don't go solo, go Zoho!

Cassandra Stephens
Score 10 out of 10
Vetted Review
Verified User
Review Source

Support Rating

9
Zoho does everything I need for a small business. If you have to do a lot of heavy computing then this may not be the product for you but if you need to stay on top of projects and keep teammates updated, this product may just suit all of your immediate needs.
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Zoho Projects Scorecard Summary

Likelihood to Recommend (72)
7.4
Likelihood to Renew (3)
9.9
Usability (4)
5.5
Availability (1)
9.0
Performance (1)
9.0
Support Rating (10)
6.3
Online Training (1)
9.0
Implementation Rating (1)
8.0

Feature Scorecard Summary

Task Management (17)
7.5
Resource Management (16)
7.0
Gantt Charts (13)
6.9
Scheduling (15)
7.6
Workflow Automation (12)
7.9
Team Collaboration (17)
7.2
Support for Agile Methodology (5)
6.3
Support for Waterfall Methodology (8)
8.3
Document Management (13)
8.1
Email integration (13)
7.6
Mobile Access (16)
7.0
Timesheet Tracking (16)
7.1
Change request and Case Management (6)
6.9
Budget and Expense Management (11)
6.9
Quotes/estimates (5)
5.5
Invoicing (10)
6.1
Project & financial reporting (5)
6.5
Integration with accounting software (10)
7.4

About Zoho Projects

Zoho Projects is a web-based project management and planning software that provides project teams with a web-based collaborative environment. It contains the requisite features for project management platforms, such as time and resource allocation to tasks, issue tracking, milestones, Gantt chart, timesheets and reporting tools, task workflow automation and a feed modeled after social networking sites with the goal of approachability. It also includes a bug tracking module specifically designed to support software development projects, and is integrated with other Zoho products including Zoho CRM. It manages documents, contains calendar and list views, a team intranet and chat, and more. Its functionality is expandable with apps (Google Apps) and Zoho Projects is mobile accessible.

Presently it is free to manage two projects in Zoho Projects. The vendor says relatively low cost paid versions, on three tiers, allow management of increasing numbers of projects (up to infinite with the top tiered Enterprise level) and increased storage space. Live customer support is accessible via email and chat.
Categories:  Bug Tracking,  Time Tracking,  Project Management

Zoho Projects Features

Project Management Features

Has featureTask Management
Has featureResource Management
Has featureGantt Charts
Has featureScheduling
Has featureWorkflow Automation
Has featureTeam Collaboration
Has featureSupport for Waterfall Methodology
Has featureDocument Management
Has featureEmail integration
Has featureMobile Access
Has featureTimesheet Tracking
Has featureBudget and Expense Management

Professional Services Automation Features

Has featureInvoicing
Has featureIntegration with accounting software

Zoho Projects Integrations

Zoho Books, Zoho CRM, Zoho Desk, Zoho People, Zoho Analytics (formerly Zoho Reports), Zoho Invoice, Zoho Assist, Zoho Meeting, Google Drive, OneDrive, Microsoft 365 (formerly Office 365), Microsoft Teams, Dropbox, Box, GitHub, Bitbucket, Slack, Zapier, Zoho Docs, Zoho Mail, Zoho Cliq, Google Calendar, Google Tasks, Google Spreadsheets, Google Apps Marketplace, Microsoft Excel, Microsoft Projects, MS Outlook Calendar, Crashlytics

Zoho Projects Competitors

Zoho Projects Pricing

  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?Optional

Zoho Projects Support Options

 Free VersionPaid Version
Phone
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

Zoho Projects Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android
Supported Languages: Czech, Danish, Dutch, English(US), French, German, Italian, Japanese, Portuguese, Portuguese (Brazil), Russian, Spanish, Swedish, Chinese, Polish, Turkish, Korean