Zoho Analytics

Score8.4 out of 10

362 Reviews and Ratings

What is Zoho Analytics?

Zoho Analytics is a self-service BI and analytics platform that uncovers patterns, spots emerging trends, tracks business metrics, and detects anomalies. Designed for ease of use, it enables business users to create reports and dashboards independently, without relying on IT.

Categories & Use Cases

Media

Screenshot of some of the available 500+ native integrations that unify data across a business for a holistic analysis

Screenshot of the visual data pipeline builder used to create data flows with data stages

Screenshot of where to turn questions into insights with Ask Zia.

Screenshot of an example of the actionable insights, powered by Zia insights's key driver analysis.

Screenshot of Get instant, at-a-glance insights with dynamic dashboards.

Screenshot of the interface to build and deploy ML models with the no-code AutoML platform

Screenshot of the interface to build, train, and deploy custom ML models in Python with Code Studio.

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Screenshot of some of the available 500+ native integrations that unify data across a business for a holistic analysis

Role-Based Security Model
Role-based access means that access to data is determined by job or position in the corporation.
Category average: 8.3
Pixel Perfect reports
Pixel Perfect reports are highly-formatted reports with graphics and ability to preview the report before printing.
Category average: 7.9
Report sharing and collaboration
Report sharing and collaboration is the ability to easily share reports with others.
Category average: 8.1

Predictive Analytics
Predictive Analytics is the ability to build forecasting models based on existing data sets.
Category average: 7.2
Dashboard / Report / Visualization Interactivity on Mobile
In-app dashboard reports and data visualization.
Category average: 7.4
Mobile Application
A dedicated app for iOS and/or Android.
Category average: 7.1

#1 most frequent

Professional, Scientific, and Technical Services

26.6%

178 installations of 670

“Zoho Analytics is our one stop shop for all data Zoho Analytics and all data Dexian India. We leverage the seamless integration between Zoho products and Zoho Analytics to identify various business KPIs and develop insightful reports.”

#2 most frequent

Manufacturing

10.4%

70 installations of 670

#3 most frequent

Information

9.9%

66 installations of 670

Venkatesh Balasubramani View profile

Manager - MIS Automations in Information Technology at Dexian India Technologies Private limited (1001-5000 employees employees)

Use Cases and Deployment Scope

Zoho Analytics is our one stop shop for all data Zoho Analytics and all data Dexian India. We leverage the seamless integration between Zoho products and Zoho Analytics to identify various business KPIs and develop insightful reports. We have around 20+ Zoho products and several non Zoho applications that blend data. With new methods of data prep and ML based analytics optimization. My organisation is able to get close to realtime data and insights for daily leadership decision making process while the management is able to monitor the continuous and sometimes exponential growth

Pros

Data prep
Integrations and connections
Data cataloging

Cons

Data source management of source product with multiple orgs
Publishing data
Access management
Query content search

Return on Investment

Multi level data
Centralize data from multiple sources
Engage various operations users to load data on regular basis.

Usability

Alternatives Considered

Zoho Recruit, Zoho People, Zoho CRM, Zoho Projects, Zoho Sprints and Zoho Books

Other Software Used

Zoho People, Zoho Recruit, Zoho Books

Greg Rellaford View profile

Business Retention Associate in Customer Service at Hope Squad (11-50 employees employees)

Use Cases and Deployment Scope

We use analytics for almost every department, but I specifically use it for the customer service department. We use the analytics to determine data points around how healthy our customers are and then use that analysis to decide which ones we need to focus on more. We use the product for all customers nationwide and have visibility for the entire company and team.

Pros

Analytics has a lot of customizable dashboard options.
Analytics can pull in many different kinds of data and allow you to work with it in your preferred way.
Analytics is integrated well with other Zoho systems.

Cons

Analytics doesn’t ever seem to pull completely accurate data from other Zoho systems.
Analytics can be slightly restrictive regarding access to the general user, preventing some of the fantastic analytics features.

Return on Investment

Analytics has been the foundation of my role. I manage 2000 accounts myself, so I need analytics to help me know whom to serve first.
Analytics provides a lot of visualization options that I need to serve my customers.
Analytics has excellent options for accountability with our training team to know where each account is in their customer journey.

Usability

Alternatives Considered

Microsoft Excel

Other Software Used

Zoho Desk, Zoho One, Kajabi

Alex Dillon

IT Services Manager in Information Technology at Medbill Pty Ltd (11-50 employees employees)

Use Cases and Deployment Scope

We have used Zoho Analytics to do data migration to and from other systems. Zoho Analytics data source capabilities allows us to combine data and filter data from multiple data sources, including other Zoho Apps and external sources such as SQL Server. The API provided by Zoho also allows us to integrate reports for complex reports we provide to our clients.

Pros

Data organsiation
Dashboards and reports
API capabilities

Cons

Visual customisation improvements

Return on Investment

Allows us to combine and compare data from all of our data sources

Usability

Other Software Used

Zoho CRM, Zoho Desk, Zoho People, Zoho Vault

Verified User

Project Manager in Information Technology (11-50 employees employees)

Use Cases and Deployment Scope

We have been using Zoho Analytics to track the Sales Pipeline, Customer Services, Employees performance, etc... Some of the business problems that we have been observing in Zoho Analytics is that the Data syncing is not Real Time. It takes quite some time for the data to get fetched from the source to the Zoho Analytics. That shows data mismatch between the Two Applications. There must be a real time data integration possible.

Pros

Excellent Analytical views of Reports to track the Sales Performance.
Generative AI support is the best feature available
Integration with around 500 applications is a major Postive information about Zoho Analytics

Cons

Zoho Analytics and Zoho FSM integration
Graphical views such as Gantt chart
Integration with 3rd party applications such as SAP and Tally

Return on Investment

Real time data syncing
Advance AI features
More charts options

Usability

Alternatives Considered

Microsoft Power BI, Jupyter Notebook and Cloud Whatsapp

Other Software Used

Microsoft Power BI, Python IDLE, Jupyter Notebook

Verified User

Professional in Corporate (1001-5000 employees employees)

Use Cases and Deployment Scope

Zoho analytics is used for making dashboards that break down complex data into meaningful and easy-to-understand charts, giving various insights depending on the team, such as sales, service, and others. It also serves as a single place to download the raw data from the platform, which makes it easier to refer to the data.

Pros

Dashboard.
Connecting various data sources.
Simplified view.
To provide insights.

Cons

Advanced Dashboard.
Easy to customize.
Custom Reporting.

Return on Investment

Providing Key Insights.
Ease of understanding of the data.
Sharing with multiple stakeholders.

Usability

Alternatives Considered

Qlik Analytics Platform, Microsoft Power BI and Tableau Desktop

Other Software Used

Salesforce CMS, Qlik Analytics Platform, Delfin

Zoho Analytics

What is Zoho Analytics?

Categories & Use Cases

Media

Zoho Analytics Key Features

Top Performing Features

Role-Based Security Model

Pixel Perfect reports

Report sharing and collaboration

Areas for Improvement

Predictive Analytics

Dashboard / Report / Visualization Interactivity on Mobile

Mobile Application

Most Frequent Users

Professional, Scientific, and Technical Services

Manufacturing

Information

Zoho Analytics Reviews

Use Cases and Deployment Scope

Pros

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Return on Investment

Usability

Alternatives Considered

Other Software Used

Use Cases and Deployment Scope

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Cons

Return on Investment

Usability

Alternatives Considered

Other Software Used

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Usability

Other Software Used

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Usability

Alternatives Considered

Other Software Used

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Usability

Alternatives Considered

Other Software Used

Zoho Analytics Alternatives