November 16, 2018
Score 10 out of 10
Read Srikanth Acharya's full review
Use Cases and Deployment Scope
We are a B2B company that supplies corporate gifts to large organizations based in India. We use Zoho SalesIQ in sync with Zoho CRM. Through, this we are able to intelligently support and track all visitors to our website. We are able to achieve our goal of a 360-degree marketing to them because of Sales IQ. The way we use it, is that we know what pages anyone on our CRM has visited. Hence we know their interests. Also, any new user who may visit the site is encouraged to chat with us and they instantly get added to our CRM. We are still to explore the advanced features that come with Sales IQ that allow a lot of automation.