Zoho SalesIQ Reviews

21 Ratings
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Score 9.4 out of 100

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Srikanth Acharya | TrustRadius Reviewer
November 16, 2018

Zoho SalesIQ is the best "live" customer engagement tool for your website.

Score 10 out of 10
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Verified User
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Use Cases and Deployment Scope

We are a B2B company that supplies corporate gifts to large organizations based in India. We use Zoho SalesIQ in sync with Zoho CRM. Through, this we are able to intelligently support and track all visitors to our website. We are able to achieve our goal of a 360-degree marketing to them because of Sales IQ. The way we use it, is that we know what pages anyone on our CRM has visited. Hence we know their interests. Also, any new user who may visit the site is encouraged to chat with us and they instantly get added to our CRM. We are still to explore the advanced features that come with Sales IQ that allow a lot of automation.
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Anonymous | TrustRadius Reviewer
November 24, 2018

Integrated Visitor Tracking and Chat

Score 8 out of 10
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Use Cases and Deployment Scope

We use Zoho SalesIQ to provide live agent access and live website visitor monitoring. It is used on one of several websites that we have. It is useful for providing information on live visitors, especially on ones that we have had previous contact with, that are in our Zoho CRM system. So we can track what customers and prospects from our CRM are on our site, for how long and what pages they viewed. In addition, we use the live chat widget and multiple agents monitor that, both from desktop and mobile.
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Alexis Correa | TrustRadius Reviewer
April 04, 2017

Following my visitors closely

Score 10 out of 10
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Verified User
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Use Cases and Deployment Scope

Zoho SalesIQ is used for a better visitor follow-up. [It allows us to] qualify [leads]. We have some products and we can easily focus [on the right solution for our customers with more organized information]. It is used by customer service and sales departments. One limit was that there wasn't a mobile app but the Zoho team resolved it.

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Lee Gardener | TrustRadius Reviewer
February 17, 2017

My ups and downs with Zoho Sales IQ

Score 6 out of 10
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Verified User
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Use Cases and Deployment Scope

We use the plug in to monitor our sites and see how people interact with them and make changes to enhance the user experience. We also use the live chat function so that people can interact with somebody in real time. It is a good way of dealing with two big issues for us.
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Zoho SalesIQ Scorecard Summary

About Zoho SalesIQ

Zoho SalesIQ is a solution that is designed to help companies convert website visitors into customers. This solution enables business users to track visitors in real-time, engage them effectively and increase sales conversions.
Categories:  Web Analytics,  Live Chat

Zoho SalesIQ Features

Has featureWebsite Visitor Tracking
Has featureLead Scoring
Has featureWebsite Visitor Engagement
Has featureLive Chat

Zoho SalesIQ Competitors


  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No

Zoho SalesIQ Support Options

 Free VersionPaid Version
Live Chat
Video Tutorials / Webinar

Zoho SalesIQ Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No