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Zoho SalesIQ

Zoho SalesIQ

Overview

What is Zoho SalesIQ?

Zoho SalesIQ is an AI-powered live chat and analytics platform that promotes proactive customer engagement. It offers sales, marketing, and support teams a tool, with features to communicate with visitors throughout the customer lifecycle. Zoho SalesIQ can be used…

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Awards

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Pricing

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Free

$0

Cloud
per month per user

Basic

$10

Cloud
per month per user

Professional

$17

Cloud
per month per user

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.zoho.com/salesiq/pricing.ht…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

New & Improved Zoho SalesIQ 2.0: A quick demo from Codeless Bots to Website Visitor Tracking & more

YouTube

Zoho SalesIQ - Dialogflow demo

YouTube
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Product Details

What is Zoho SalesIQ?

Zoho SalesIQ is an AI-powered live chat and analytics platform that promotes proactive customer engagement. It offers sales, marketing, and support teams a tool, with features to communicate with visitors throughout the customer lifecycle.

Zoho SalesIQ can be used by businesses of all sizes across all industries.

Zoho SalesIQ offers:

  • A detailed list of visitors sorted based on the criteria that matter to businesses

  • A codeless website chatbot builder used to build a chatbot for websites without writing a single line of code

  • In-built audio call and screen share features to solve complex queries

  • Proactive chat triggers to reach out to customers at the right touchpoint

  • Instant messaging channels like WhatsApp, Instagram, Facebook to bring all customer communication into a single dashboard

Zoho SalesIQ Features

  • Supported: Visitor Tracking
  • Supported: Codeless bot
  • Supported: Scripted bot
  • Supported: Live Chat
  • Supported: Audio call
  • Supported: Screen share
  • Supported: Lead scoring
  • Supported: Chat routing
  • Supported: Proactive chat triggers
  • Supported: Profile enrichment
  • Supported: IP blocking
  • Supported: Internal chat
  • Supported: Instagram integration
  • Supported: Canned responses
  • Supported: Typing preview
  • Supported: Chat supervision
  • Supported: Profanity management
  • Supported: Agent mobile app
  • Supported: Mobile SDK
  • Supported: Chat translation

Zoho SalesIQ Screenshots

Screenshot of Performance metricsScreenshot of Ring viewScreenshot of Codeless botScreenshot of Proactive chat triggersScreenshot of Agent mobile appScreenshot of Audio callScreenshot of Mobile SDK - Mobilisten

Zoho SalesIQ Video

Zoho SalesIQ Product Tour: Customer engagement platform

Zoho SalesIQ Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesArabic, Bulgarian, Czech, Danish, German, Greek, English, French, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified)

Frequently Asked Questions

Zoho SalesIQ starts at $0.

LiveChat, Intercom, and Zendesk Chat are common alternatives for Zoho SalesIQ.

The most common users of Zoho SalesIQ are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

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