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Zoho Survey

Zoho Survey

Overview

What is Zoho Survey?

Zoho Surveys is a survey and form building platform with an intuitive interface able to build branched, logic-based surveys with collaborative capabilities.

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Recent Reviews

Bectran Review

10 out of 10
March 22, 2018
Incentivized
Zoho Survey is used across our entire enterprise but mainly by the sales team. It helps show which accounts belong to whom so that way no …
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Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features
  • Custom logo/branding (8)
    10.0
    100%
  • Changes to live survey (8)
    10.0
    100%
  • Question design help (8)
    10.0
    100%
  • Themes (8)
    5.0
    50%
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Pricing

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N/A
Unavailable

What is Zoho Survey?

Zoho Surveys is a survey and form building platform with an intuitive interface able to build branched, logic-based surveys with collaborative capabilities.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

4 people also want pricing

Alternatives Pricing

What is SurveyMonkey?

SurveyMonkey provides free, customizable surveys, and a suite of paid, back-end programs that include data analysis, sample selection, bias elimination, and data representation tools. SurveyMonkey also offers large-scale, enterprise options for companies interested in data analysis, brand…

What is Zoho Forms?

Zoho Forms is an online form builder that lets users create mobile-ready online forms. Forms can be shared with select users via email, or via a public link. This solution includes a drag-and-drop form builder that is responsive on all mobile devices. Zoho Forms also offers native mobile…

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Product Demos

Zoho Survey: Introduction Webinar

YouTube
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Features

Survey Format & Appearance

Features related to the type, look & feel of surveys.

8.3
Avg 7.8

Survey Content

Features related to the content (media, question types, answer types, etc) of surveys.

10
Avg 8.6

Survey Logic

Features related to survey flow, or the logic that directs survey question order.

10
Avg 8.3

Survey Reporting & Analytics

Features related to reporting & analytics for survey results.

10
Avg 8.3

Survey Administration & Security

Features related to administration & security for survey tools and data.

10
Avg 8.4

Survey Distribution

Features related to the distribution of surveys.

9.9
Avg 8.1
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Product Details

What is Zoho Survey?

Zoho Survey Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Zoho Surveys is a survey and form building platform with an intuitive interface able to build branched, logic-based surveys with collaborative capabilities.

Reviewers rate Survey templates and Custom logo/branding and Changes to live survey highest, with a score of 10.

The most common users of Zoho Survey are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(37)

Attribute Ratings

Reviews

(1-8 of 8)
Companies can't remove reviews or game the system. Here's why
John Hinson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Zoho Survey is everything you need in a survey platform. If you already have the Zoho One suite, it makes a complete replacement for Survey Monkey. I don't think anyone would need this app on a standalone basis, however, mainly because Zoho has a full suite of other apps you should be using on top of Survey.
Jon Porreca | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Like all Zoho products, if you are using Zoho CRM than I would highly recommend Zoho Survey. The insights you can get out of staying only in one program (Zoho CRM) is so powerful for users. While it takes an admin or marketing person to configure the surveys in Zoho Survey, users within Zoho CRM never have to actually go to Zoho Survey to see responses as they are available right in front of them in the CRM. If you are looking for a stand alone survey app, Zoho Survey will meet your needs. It has all the functionality one could need to build a basic, intuitive survey. If you're looking for a survey to be very aesthetically pleasing with graphics or custom themes or the like, there may be better options.
Edward Carrero | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is a very flexible tool that we can use in almost all scenarios, for example if we want to value our product through a survey, this tool is the best way to create, share and analyze the surveys. I think that due to its great capabilities it can be adaptable to any scenario. We can use it on mobile devices and it has an option that allows us to work offline.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
It is well suited for smaller organisations and smaller surveys I would say. If you use other Zoho products, or have a more advanced Zoho plan where this is bundled, then this should be a no-brainer. Simply due to its integration with the whole suite of Zoho products, if you are a CRM user, or use Zoho Campaigns then you should stick with Zoho Survey as well.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Outside of the function, it works well and does what we need it to do but when it comes to the customer service and guidance when your first starting off, it lacks a lot. The same with the emails from the technical support team as they take forever to get back to you on anything. Outside of that, we use it as it's simple but if you have a problem, good luck.
March 26, 2018

Great Survey tool

Craig Robb | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
For surveys where the response numbers are expected to be less than 150 and where the question numbers are less than 15 the free version of Zoho Survey is really good. It has a great range of features and is adaptable enough to make it work in ways that would have to be paid for in other applications.
March 22, 2018

Bectran Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I love the ease of use and the large amount of ways you can query the survey results. Nice field types. I was able to create a nice survey with questions that appear based on how the user answers the questions.
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