Zoho Vault

Zoho Vault

About TrustRadius Scoring
Score 8.3 out of 100
Zoho Vault

Overview

Recent Reviews

Basic system, easy to use, nothing fancy

7
November 10, 2021
We use Zoho Vault to store all of our login details for all kinds of accounts, as well as for storing business credit card information. …
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Pricing

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What is Zoho Vault?

The Zoho Corporation offers Zoho Vault, their password management application for teams supporting credential-free convenient login and safe access share between members of a team.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Product Details

What is Zoho Vault?

The Zoho Corporation offers Zoho Vault, their password management application for teams supporting credential-free convenient login and safe access share between members of a team.

Zoho Vault Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

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Reviews and Ratings

 (6)

Ratings

Reviews

(1-4 of 4)
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Score 7 out of 10
Vetted Review
Verified User
Review Source
We use Zoho Vault to store all of our login details for all kinds of accounts, as well as for storing business credit card information. All users in our organization that utilize the accounts have access to Zoho Vault. These accounts include job boards, client systems, and email accounts, for example. It is a great way to have all login information in one place and ensures no one is having to keep their own logs and create a security issue for these accounts.
  • Easy to use: easy to add new data and edit existing data.
  • Admin functions are straightforward/easy to add new users or remove old ones.
  • The ability to organize logins is convenient, especially when you have hundreds.
  • They recently changed the look/feel as an upgraded experience, but my team prefers the old look.
  • The ability to share "chambers" (organized buckets of logins) should be a feature. Right now, we can create chambers, but not share them with other users. So everyone has to create their own chambers.
  • I would appreciate the ability to have automated reminders from the system to update passwords or to change after a designated amount of time.
The reason I selected 7/10 is because I don't have any experience using other systems similar to Zoho Vault. It works fine for us, but I also have experience with Zoho Recruit, and based on that experience, I know that there are better choices out there. I would encourage anyone I was recommending this product to, to also research similar products.
John Hinson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Zoho Vault is used by our organization to keep track of all login information. We store credentials for not just websites we access, but client data/login credentials that we need as well.
  • Organizes credentials.
  • Keeps them securely stored.
  • Chambers/options to restrict views.
  • Browser plugins are very buggy and rarely work.
  • Overall layout can be more user friendly.
Zoho Vault is a great app if you just need a place to store credentials. Browser plugin integrations leave a lot to be desired though.
Jaideep Tibrewala | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Zoho Vault is currently being used across our organization to manage and share passwords with team members based on roles and responsibilities. As a startup, there are numerous services one signs up for, each one having a unique registration/login system. Startup founders cannot always be there to then manage these external services, and hence the passwords need to be shared with people based on roles and level. Zoho Vault enables us to do that and much more.
  • Zoho Vault integrates into your browser with an add-in, which makes it easy to access websites that need authentication.
  • Zoho Vault enables you to create users and groups, and share authentication details either at a group level or at a user level.
  • Zoho Vault gives you the capability of defining the level of access a user or group has to the authentication - read-only or read/write. This is one of the most unique features that I have come across any online password managers.
  • Zoho Vault allows you to download and store an offline encrypted copy of your authentication details for the time when the internet is restricted.
  • Zoho Vault is relatively new, so for those who are used to using apps like LastPass for personal use, there is a switching cost.
Zoho Vault works very well in situations where one has multiple online services that need to be shared with different people across the organization. It also works very well when you have no other password manager already in use and need to set-up one company-wide. Zoho Vault could benefit from being more widely available and advertised as a free password manager, as most people look at it only as enterprise software.
Never really needed to use the customer support of Zoho Vault, but all other Zoho services have excellent support and excellent forums to participate in, and I don't assume Zoho Vault would have anything less.
Leonard Johnson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We switched over to Vault after using other various password programs. Vault was easy to use for our clients. We could make different categories and then assign passwords to each company. We could each log into Vault and search for a company password. It was also easy to edit each entry.
  • Categorizing each password
  • Assigning permissions for other users to view passwords
  • It was easy to import into IT Glue
  • The user interface can be confusing at times. You can wind up in a different category very easily.
  • Maybe a notification for duplicate entries would help manage passwords a lot better.
  • An integration with Zoho Help Desk would be nice
It works well when you have an MSP with multiple passwords to manage. It's easy to use. It may not be helpful if you need to keep your documentation in the same program as your passwords. When used with other software it can get very confusing.