Zoom helps consolidate communications and collaboration in the boardroom, classroom, operating room, and everywhere. Zoom is an intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic. Zoom technology facilitates collaboration through solutions like Zoom Team Chat, Phone,…
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Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
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Zoom Workplace elevates the experience with Zoom AI Companion included at no additional cost*, enabling employees to be more productive, collaborate better, enhance their skills, and unlock time savings.
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | Apple iOS, Android, Blackberry, Mobile Web |
| Supported Countries | North America, South America, Europe, Africa, Asia, Australia |
| Supported Languages | English |
| Security |
Comprehensive Capabilities: Users have praised the platform for its wide range of capabilities, including advanced meeting scheduling options that allow for seamless coordination, remote PC access that enhances accessibility, and the efficient management of multiple meetings simultaneously.
Secure Video Conferencing: Reviewers value the platform's versatility in hosting secure video conference calls across various devices and locations, with particular appreciation for features such as encryption of all data transfers to ensure confidentiality, interactive screen sharing with annotations for enhanced collaboration, and customizable virtual backgrounds to personalize meetings.
Excellent Performance: The consistent performance across different devices, user-friendly interface design contributing to ease of use, superior audio quality ensuring clear communication, and excellent video quality providing a high-definition visual experience are consistently commended by users.
Underperforming Translation and Transcription Features: Users have stated that the translation and transcription features of the Real-Time Transcription and Translation tool are underperforming, indicating a need for enhancements to accurately transcribe and translate audio content in real-time.
Basic Polling Feature: Some users have found the polling feature in the Polling and Engagement Tools to be basic, lacking advanced functionalities such as customization options or result analysis tools that would improve user engagement during meetings.
Insufficient Noise Cancellation: Reviewers have mentioned that the advanced noise cancellation features are insufficient in effectively reducing background noise, impacting the overall audio quality during calls or conferences. Enhancements are required to provide a more seamless communication experience for users.
