Zoom Reviews

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2443 Ratings
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Score 8.7 out of 100

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Reviews (1-15 of 15)

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August 02, 2019
Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

8
We would almost certainly renew, as Zoom is a part of a larger toolbox of software we use within our business. We use it based on what our end speakers use, so if they use Zoom in house, having a subscription allows us to bring them in seamlessly without them having to learn any new software.
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October 16, 2018
Kenny Mai | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

10
Everyone's feed back at our company about zoom has been amazing.
Webinar is an amazing tool for our global meetings.
Read Kenny Mai's full review
February 01, 2017
Stefan Scherbik | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

10
We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
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January 09, 2018
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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Likelihood to Renew

10
Because it has become as important as having an office
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Feature Scorecard Summary

High quality audio (629)
8.7
High quality video (631)
8.8
Low bandwidth requirements (558)
7.6
Mobile support (32)
8.5
Desktop sharing (623)
9.0
Whiteboards (402)
8.4
Calendar integration (555)
8.5
Meeting initiation (611)
8.8
Integrates with social media (248)
8.0
Record meetings / events (584)
8.6
Slideshows (418)
8.5
Live chat (527)
8.7
Audience polling (330)
8.1
Q&A (372)
8.3
User authentication (447)
8.6
Participant roles & permissions (497)
8.6
Confidential attendee list (349)
8.4

What is Zoom?

Zoom brings teams together to get more done in a frictionless and secure video environment. A video-first unified communications platform, Zoom provides video meetings, voice, webinars, and chat across all devices and spaces.

-- Zoom Meetings & Chat
-- Zoom Phone
-- Zoom Video Webinars
-- Zoom Rooms & Conference Room Connector
-- App Marketplace

Zoom Features

Performance & Compatibility of Online Events Software Features

Has featureHigh quality audio
Has featureHigh quality video
Has featureLow bandwidth requirements
Has featureChrome compatible
Has featureFirefox compatible
Has featureSafari compatible
Has featureIE compatible
Has featureAvailable for Linux
Has featureAvailable for OS X
Has featureAvailable for Windows
Has featureMobile support

Screen Sharing Features

Has featureDesktop sharing
Has featureDocument/File sharing
Has featureApplication sharing
Has featureWhiteboards

Online Meetings / Events Features

Has featureScheduling
Has featureCalendar integration
Has featureMeeting initiation
Has featureEnd meetings
Has featureIntegrates with social media
Has featureRecord meetings / events
Has featureDial-in attendance
Has featureOnline attendance
Has featureMute
Has featureSlideshows
Has featureMedia
Has featureInternational calling
Has featureMultiple webcam streams

Online Events Collaboration Features

Has featureLive chat
Has featureAudience polling
Has featureQ&A
Has featureMeeting space storage
Has featureAnnotation
Has featureRemote support features

Online Events Security Features

Has featureUser authentication
Has featureParticipant roles & permissions
Has featureParticipant list
Has featureConfidential attendee list
Has featureSecure file sharing

Zoom Video

Learn how you can can use multi-spotlight, multi-pinning, and video reordering to better manage you meetings.

Zoom Integrations

Slack, Salesforce.com, Marketo, Google Drive, Box, Dropbox, Pardot, Zapier, Skype for Business (formerly Lync), now part of Microsoft Teams, Microsoft One Drive, Microsoft Outlook, Google Calendar, Google Chrome, Mozilla Firefox, LTI Canvas, LTI Blackboard, LTI Moodle, LTI Desire2Learn, Kubi

Zoom Competitors

Zoom Pricing

Starting Price: $14.99

  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No
On-premise EditionPricing DetailsTerms
Virtual H.323/SIP Room Connector$49per month
Business19.99per month
SaaS EditionPricing DetailsTerms
Basic$0
Pro14.99per month/per license
Business19.99per month/per license
Enterprise19.99per month/per license

Discounts available for each plan if you pay annually.

Zoom Support Options

 Free VersionPaid Version
Live Chat
Email
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Phone

Zoom Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Linux, Mac
Mobile Application:Apple iOS, Android, Blackberry, Mobile Web
Supported Countries:North America, South America, Europe, Africa, Asia, Australia
Supported Languages: English

Frequently Asked Questions

What is Zoom?

Zoom is a unified communications platform primarily known for its use as a web conferencing tool. It features HD video and audio, collaboration tools, chat functionality, and an enterprise cloud phone system.

How much does Zoom cost?

Zoom starts at $14.99.

What is Zoom's best feature?

Reviewers rate Desktop sharing highest, with a score of 9.

Who uses Zoom?

The most common users of Zoom are from Mid-size Companies and the Computer Software industry.