Zoom

Zoom Reviews

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Ratings and Reviews
(1-17 of 17)

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Matthew Gardner | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Everything is easy to understand and use, new users need no training. On the flipside there are minor annoyances such as calendar export being cumbersome (need re-auth every time) and also not having recordings shared within a team or forcing people to name them.
April 10, 2020

Blast off with Zoom!

Score 9 out of 10
Vetted Review
Verified User
Review Source
Once I learned where the features and controls were, it was a very easy program to use. I have both participated in meetings and hosted sessions with Zoom. In fact, my second time using Zoom was as a host. It was very easy to set-up the meeting and invite people. I am glad that I now have access to this program.
Michael Kim | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Zoom has been by far the easiest web conference tool for our internal employees and for our customers to use. Customers who've never used it find it extremely intuitive, and they've all loved Zoom! By clicking the Zoom link, you're automatically launched into the session after the Zoom app installs. There's no confusion in joining or leaving sessions, sharing/unsharing your screen, etc.!
Stefan Scherbik | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Zoom is the most intuitive and useable platform we've yet encountered. I was not onboard with my current company for very long before we picked Zoom, but the difference in support calls I had to take before and after we switched to Zoom was astounding. People seem to get Zoom very quickly.

Zoom Scorecard Summary

Feature Scorecard Summary

Performance & Compatibility of Online Events Software (4)
83%
8.3
High quality audio (641)
85%
8.5
High quality video (643)
86%
8.6
Low bandwidth requirements (568)
74%
7.4
Mobile support (45)
87%
8.7
Screen Sharing (2)
87%
8.7
Desktop sharing (635)
90%
9.0
Whiteboards (409)
84%
8.4
Online Meetings / Events (5)
84%
8.4
Calendar integration (566)
84%
8.4
Meeting initiation (622)
88%
8.8
Integrates with social media (256)
78%
7.8
Record meetings / events (596)
86%
8.6
Slideshows (425)
85%
8.5
Online Events Collaboration (3)
83%
8.3
Live chat (539)
87%
8.7
Audience polling (339)
81%
8.1
Q&A (382)
83%
8.3
Online Events Security (3)
84%
8.4
User authentication (459)
85%
8.5
Participant roles & permissions (509)
84%
8.4
Confidential attendee list (355)
82%
8.2

What is Zoom?

Zoom brings teams together to get more done in a frictionless and secure video environment. A video-first unified communications platform, Zoom provides video meetings, voice, webinars, and chat across all devices and spaces.

-- Zoom Meetings & Chat
-- Zoom Phone
-- Zoom Video Webinars
-- Zoom Rooms & Conference Room Connector
-- App Marketplace

Zoom Features

Performance & Compatibility of Online Events Software Features

  • Supported: High quality audio
  • Supported: High quality video
  • Supported: Low bandwidth requirements
  • Supported: Chrome compatible
  • Supported: Firefox compatible
  • Supported: Safari compatible
  • Supported: IE compatible
  • Supported: Available for Linux
  • Supported: Available for OS X
  • Supported: Available for Windows
  • Supported: Mobile support

Screen Sharing Features

  • Supported: Desktop sharing
  • Supported: Document/File sharing
  • Supported: Application sharing
  • Supported: Whiteboards

Online Meetings / Events Features

  • Supported: Scheduling
  • Supported: Calendar integration
  • Supported: Meeting initiation
  • Supported: End meetings
  • Supported: Integrates with social media
  • Supported: Record meetings / events
  • Supported: Dial-in attendance
  • Supported: Online attendance
  • Supported: Mute
  • Supported: Slideshows
  • Supported: Media
  • Supported: International calling
  • Supported: Multiple webcam streams

Online Events Collaboration Features

  • Supported: Live chat
  • Supported: Audience polling
  • Supported: Q&A
  • Supported: Meeting space storage
  • Supported: Annotation
  • Supported: Remote support features

Online Events Security Features

  • Supported: User authentication
  • Supported: Participant roles & permissions
  • Supported: Participant list
  • Supported: Confidential attendee list
  • Supported: Secure file sharing

Zoom Video

Learn how you can can use multi-spotlight, multi-pinning, and video reordering to better manage you meetings.

Zoom Integrations

Zoom Competitors

Zoom Pricing

Starting Price: $14.99

More Pricing Information

On-premise Editions Pricing
Pricing DetailsTerms
Virtual H.323/SIP Room Connector$49per month
Business$19.99per month
SaaS Editions Pricing
Pricing DetailsTerms
BasicFreeFree
Pro$14.99per month/per license
Business$19.99per month/per license
Enterprise$19.99per month/per license

Zoom Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android, Blackberry, Mobile Web
Supported CountriesNorth America, South America, Europe, Africa, Asia, Australia
Supported LanguagesEnglish

Frequently Asked Questions

What is Zoom?

Zoom is a unified communications platform primarily known for its use as a web conferencing tool. It features HD video and audio, collaboration tools, chat functionality, and an enterprise cloud phone system.

How much does Zoom cost?

Zoom starts at $14.99.

What is Zoom's best feature?

Reviewers rate Desktop sharing highest, with a score of 9.

Who uses Zoom?

The most common users of Zoom are from Mid-size Companies and the Computer Software industry.