Boost your website chat with the perfect tool
For the last 1 year, we have been using Zoominfo which will help us a lot with additional chat features. It is very easy to use and …
Overview
What is ZoomInfo Chat?
ZoomInfo Chat is a solution based on the former Insent.ai, an AI-driven chatbot acquired by ZoomInfo in June 2021 to enable sales and marketing teams to engage and convert more website visitors.
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What is ZoomInfo Chat?
ZoomInfo Chat is a solution based on the former Insent.ai, an AI-driven chatbot acquired by ZoomInfo in June 2021 to enable sales and marketing teams to engage and convert more website visitors.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is ZoomInfo Chat?
ZoomInfo Chat (formerly Insent) is a human-first Conversational Marketing Platform that connects marketing and sales to target accounts—from the moment they land on the website.
The vendor states that Insent is not meant to be an average chatbot solution, and that it allows the user to:
1. Focus on connecting prospects with people, not bots
2. Turn a company website into its strongest sales channel
3. Enable sales to craft the perfect conversation starter
The vendor states that Insent is not meant to be an average chatbot solution, and that it allows the user to:
1. Focus on connecting prospects with people, not bots
Give top-tiered accounts a human-led buying experience, from offline to online channels, including the website. Because conversations are better when it feels like the other person is listening.
With ZoomInfo Chat, users can prioritize sales teams’ website visitor notifications for ideal prospects, and leverage bots as the back-up to set meetings while they’re busy, or out-of-office.
2. Turn a company website into its strongest sales channel
A website is the best source for opportunity creation, so Insent.ai allows the user to double down on marketing efforts there.
Capture low-hanging fruit by talking to the buyers from dream accounts while they are on your website.
3. Enable sales to craft the perfect conversation starter
Fuel sales teams' live conversations with side-by-side views into engagement data from an enterprise CRM and Marketing Automation Platform.
ZoomInfo Chat provides reps insight into account/prospect behavior, campaign membership, and recent engagement data to spark that compelling conversation.
ZoomInfo Chat Integrations
ZoomInfo Chat Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
ZoomInfo Chat is a solution based on the former Insent.ai, an AI-driven chatbot acquired by ZoomInfo in June 2021 to enable sales and marketing teams to engage and convert more website visitors.
Reviewers rate Support Rating highest, with a score of 9.6.
The most common users of ZoomInfo Chat are from Mid-sized Companies (51-1,000 employees).
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Reviews and Ratings
(47)Attribute Ratings
Reviews
(1-25 of 27)Companies can't remove reviews or game the system. Here's why
March 29, 2022
Boost your website chat with the perfect tool
- Improve collaboration with end user.
- Improve ROI.
- Easy to setup that will save time.
- Sales cycle improvement.
- Personalized messaging.
- Quality lead data.
March 22, 2022
Excellent B2B Communicational Tool.
- Increase in Sales.
- New Closed-Won Opportunities.
- Better client Handling.
March 21, 2022
Excellent Product.
- It was quite simple to set up. We've tried a few different chat services on our website before, but the integration process is never as simple as the documentation suggests. Installing and configuring this, including integrating it to Slack, was actually quite simple.
- Fabulous chatbot arrangement that expanded our site changes.
March 21, 2022
Chat like a professional!
- Improved the sales team productivity.
- Able to provide quality lead data earlier which was missed due to human error.
- Customers are engaged because they get messages based on what they visit on the website.
March 17, 2022
The best way to communicate
- Negotiations with clients
- Improve sales experience
- Great features to communicate our product
- Help sales to reach faster to their prospect.
- Help sales to find better ICP and leads.
- Help sales and marketing teams to track the ROI.
- No negative impacts at all, good tool to use
- Ease of use
- Quick awareness of a potential new customer
March 16, 2022
You can’t survive in sales without zoom info
- Improved sales
- Helped cell cycle go faster
March 16, 2022
Great tool!
- Massive ROI
- Happy customers /great buying experience
- We've increased engagement with website visitors.
- We've opened many deals directly through chat.
March 15, 2022
Use zoominfo chat and never let website visitors bounce off your website without interacting
- More number of warm leads
- Better conversion rate from the website traffic
- This tool along with some tools that let you know the company name the traffic is coming from is no less than a heaven for marketers
March 15, 2022
Improve your sales funnel. Fast!
- It has improved our top of the funnel strategy quite significantly.
- Lead to improved conversions, our teams are talking to the right people more frequently with Zoominfo Chat.
- Setup and implementation time was minimal so there was no loss of productivity.
March 15, 2022
ZoomInfo is a huge win in the chatbot space!
- Increase in over all sales
- increase in conversion%
- artificial intelligence
March 15, 2022
ZoomInfo Chat - The Best Software for Business
- Customer survey score has dramatically increased based on the live chat - sales team get back to the customer in a quicker way.
- Meeting booking with the right prospects - winning rate has significantly increased.
March 15, 2022
ZoomInfo, best data collection service I've used so far!
- more meetings set
- more conversations on the phone
- more replies from email outreaches
March 15, 2022
Zooming through info
- More contacts
- more meetings
- more pipeline generated
March 15, 2022
RingCentral Mid-Market BDR
- Positive for ROI.
- Positive for KPIs.
March 12, 2021
Look no further for a chatbot
Score 10 out of 10
Vetted Review
Verified User
- Increased qualified calls scheduled.
- Decreased wasted time on low quality leads.
- Increased site conversions.
March 30, 2020
No-brainer for engaging leads better
Score 10 out of 10
Vetted Review
Verified User
- Helped increase lead conversion
March 26, 2020
Great product and a reasonable price.
Score 10 out of 10
Vetted Review
Verified User
- Improved number of booked demos per month by 20%.
March 26, 2020
Great for enhancing your customers' buying experience
Score 10 out of 10
Vetted Review
Verified User
- Great for generating MQL's.
March 26, 2020
Great Tool for Personalizing Website Conversations
Score 9 out of 10
Vetted Review
Verified User
- Real time engagement of prospects.
- Reduced sales cycle.
- Personalized experience for visitors.
March 25, 2020
Insent is Great!
Score 10 out of 10
Vetted Review
Verified User
- Increased sales
March 25, 2020
Honest Insent product review from a hands-on user
Score 8 out of 10
Vetted Review
Verified User
- Warmer prospect support & management.
- Chatbot is helpful for SDR.