ZoomInfo Engage - The preferred modern engagement tool
- Allows for customization, automation, and scaling of outreach
- Works as a secondary and well done CRM to compliment or serve as a main internal CRM. Also helps organize your prospects.
- Tracks customer actions and engagement at a very convenient level, with easy to read data.
Cons
- The platform has plenty of room to expand in terms of the actual CRM features it has
- It would be beneficial if it was easier to upload and download information to exchange with internal CRM
- I would love to see AI automation for outreach to customers at a high level. It already has the framework to make this happen technically.