zoovu: Helping us Provide Customers with Customized Product Solutions
We're using zoovu as a guided-selling tool on our site to provided customized product solutions for customers.
Overview
What is zoovu?
zoovu, headquartered in New York, offers their AI virtual assistant and chatbot for ecommerce and customer engagement, guided selling, and interactive product recommendations.
Recent Reviews
Reviewer Pros & Cons
Pricing
N/A
Unavailable
What is zoovu?
zoovu, headquartered in New York, offers their AI virtual assistant and chatbot for ecommerce and customer engagement, guided selling, and interactive product recommendations.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
7 people also want pricing
Alternatives Pricing
What is Conversica?
Conversica provides lead management software for marketing, inside sales and sales groups.
What is Genesys Cloud CX?
Genesys Cloud CX (formerly PureCloud, Genesys Cloud) is a contact center application optimized for automatic call distribution, interactive voice response, email, social media, chat, and text/SMS. It is also a VoIP interconnect service provider.
Product Demos
Zoovu | SAP.iO Foundry New York (Demo Day Spring 2022)
YouTube
Alexa Voice Assistant Demo
YouTube
Product Details
- About
- Tech Details
What is zoovu?
zoovu Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Comparisons
Compare with
Reviews and Ratings
(2)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Recommendations
Users have made several recommendations for the Zoovu Assistant based on their experience with the tool in e-commerce companies. The most common recommendations include testing the program for performance and positive results, letting consumers have control over selectors, and creating a roadmap and timeline for changes.
Regarding testing, users suggest trying out the Zoovu Assistant to assess its effectiveness in collecting data and increasing conversion rates. By conducting thorough testing, companies can evaluate the tool's performance and determine whether it aligns with their objectives.
In terms of user control, it is recommended to avoid adjusting selectors solely to fit business needs. Users advise allowing consumers to have control over selectors, as this increases the tool's usability and provides a more personalized experience.
Additionally, users advise creating a roadmap and timeline to guide the implementation of changes based on performance evaluation and testing new questions. This approach ensures that modifications are planned and executed strategically, leading to continuous improvement of the Zoovu Assistant.
Furthermore, users praise the sales and implementation teams for their exceptional work and their focus on ensuring successful utilization of Zoovu's offerings.
Reviews
(1-1 of 1)Companies can't remove reviews or game the system. Here's why
Score 7 out of 10
Vetted Review
Verified User
We're using zoovu as a guided-selling tool on our site to provided customized product solutions for customers.
- Able to make very specific, customized product solutions for customers
- Decent customer support
- Fairly easy to stylize each assistant for brand
- Metrics are lacking in my opinion- sales attribution for every product clicked on (and don't have a way to truly track real conversion)
- Learning the backend setup has a learning curve I've found - would recommend starting/learning with a very simple assistant. Ours was complex and took many, many months to complete.
- Allows us to offer customers "Take a quick interactive quiz to receive your personalized recommendation"...
- Easy to make edits and improvements as we go
- Doesn't require custom coding but has wysiwyg format
- The ROI metrics aren't very credible in my opinion - so can't say. Wish there were a valid way to connect click assistant click through to verified purchase.
- Dot.vu and Verenia CPQ
zoovu seemed to have the best price for the assistant we were looking to build.