Zscaler Internet Access

Score8.8 out of 10

446 Reviews and Ratings

What is Zscaler Internet Access?

Zscaler Internet Access™ (ZIA) is a secure web gateway (SWG), delivering cloud native cyberthreat protection and zero trust access to the internet and SaaS apps.

Categories & Use Cases

Media

Screenshot of an overview of Zscaler Internet Access (ZIA), a cloud native security service edge (SSE) solution that builds on a decade of secure web gateway leadership. Offered as a scalable SaaS platform through Zscaler's security cloud, it replaces legacy network security solutions, preventing advanced attacks and data loss with a comprehensive zero trust approach. ZIA is integrated into the Zscaler Zero Trust Exchange™ to provide superior defense-in-depth, secure connectivity, end user experience, and administrative visibility and control.

Endpoint Detection and Response (EDR)
Continuous monitoring and response to advanced internet threats by endpoint agents.
Category average: 8.9
Network Topology Mapping
The ability to map a network, in detail, to show performance metrics, device and software connections, and resource utilization.
Category average: 8.5
Secure Web Gateways
Provides user protection from malicious web-based attacks while implementing company-approved use policies.
Category average: 9

Automated Alerts and Reporting
Systems in place to automatically alert, report, or notify of issues that may need timely remediation.
Category average: 8.1
Network Flow Control
Controls the flow of network traffic between assets using privilege restrictions to hide assets from unauthorized users.
Category average: 8.3
Multi-Factor Authentication
Using multiple, independent components to gain access
Category average: 9.1

#1 most frequent

Professional, Scientific, and Technical Services

21.5%

223 installations of 1,037

“It allows us to create rules and block users from any type of malicious content.”
— System Engineer II, Fennemore Law (501-1000 employees)

#2 most frequent

Finance and Insurance

18.2%

189 installations of 1,037

“Palo Alto Networks Advanced Threat Prevention”
— Information Security Analyst, Progressive Insurance (5001-10,000 employees)

#3 most frequent

Manufacturing

16.9%

175 installations of 1,037

“The policy engine for Zscaler Internet Access has really made operations work a lot easier to ensure our users are getting to safe websites and reduce the risk of viruses, etc.”
— Network operations analyst, Eaton (5001-10,000 employees)

alex widuch

Security Admin in Information Technology at DBM Global (1001-5000 employees employees)

Use Cases and Deployment Scope

ZIA is used to protect our end users from malicious traffic and keep them safe. It addresses in-browser protection and helps to keep end users safe from cookie theft.

Pros

Website blocking.
Inline inspection.
Website type restrictions.

Cons

When an end user requests a site reclassification, if it's not handled by Zscaler, it should be sent to local IT for further review to reduce user frustration.

Return on Investment

Custom policies on a user, group, etc level.
Preventative blocking.
Better business insight from a security perspective.

Usability

Other Software Used

SentinelOne Purple AI, Armis

Shamnad shaffi

Principal, IT security in Corporate at BGO (1001-5000 employees employees)

Use Cases and Deployment Scope

Our journey with Zscaler started in 2019. Initially started as a web proxy. Now we are using it on many fronts, SaaS security, asset identification, etc., we are using Genai, DLP Prime, and web access logs. It is one of the critical security tools we use in our environments. We also use browser isolation and deception.

Pros

URL categorization.
SaaS asset identification.
Web proxy.

Cons

Latency reduction.
Captive portal challenges.
Better experience for browser isolation. It should look like island browser.
Provide features like a password vault.

Return on Investment

Improved security.
No hub and spoke.
Increase in visibility.

Usability

Vivekanand Ilangovan

Senior Security Architect in Engineering at HCLTech (10,001+ employees employees)

Use Cases and Deployment Scope

Using ZIA for users, branches & Cloud workloads. ZIA solves the security gap between on-prem & off-prem locations.

Pros

Consistent Policy enforcement.
Visibility, SSL inspection.
Supports all use cases for my customers.

Cons

Experience center require simplification. Too complicated to navigate.
Documentation regarding Multimatch features is kept internal. Please publish it so your customers are aware.

Return on Investment

Reducing hardware footprint on branches gives good cost savings to customers.

Usability

Alternatives Considered

Zscaler Private Access, Zscaler Digital Experience (ZDX) and Zscaler Deception

Other Software Used

Zscaler Private Access, Zscaler Digital Experience (ZDX)

Andrew Bergh

Network Engineer in Information Technology at CACI Federal Inc (10,001+ employees employees)

Use Cases and Deployment Scope

It's an easy-to-use, always-on VPN for securing internet-bound traffic. It provides better performance than a traditional VPN to our data center. And the tools and management interface are fantastic. Provides us with better metrics and visibility into our users' internet traffic and the data they are putting into public LLMs, and is a great solution for both on-prem and remote workers.

Pros

AI data Insights -- what data are users putting into public AIs.
Ease of use.
Great reporting and troubleshooting tools built-in.

Cons

The Linux and Mac clients does not play well with other 3rd party VPN systems.
The traffic logs, no ability to save your visible columns and layout.

Return on Investment

Huge savings versus on-prem firewalls with maintenance and licensing costs.
Easy to deploy and update the PC client.

Usability

Alternatives Considered

Cisco TrustSec, Cisco Catalyst SD-WAN and Palo Alto Networks Advanced URL Filtering

Other Software Used

Cisco TrustSec, Cisco Catalyst SD-WAN, Cisco Secure Access, Palo Alto Networks Advanced URL Filtering, Cisco Firepower 9300 Series

Rohan Savant

Sr Architect in Information Technology at Tapestry Inc (10,001+ employees employees)

Use Cases and Deployment Scope

Securing my remote workforce at scale was the primary reason we chose Zscaler. Now that the workforce is hybrid, it is seamless to apply the same policy to users whether they are remote, in an office, or at any other corporate location. As a global company, the solution Zscaler offered us, with minimal in-house infrastructure deployment and best-in-class protection, was excellent to meet our growing global business.

Pros

Internet security/Url Filtering.
CASB and App usage reporting.
Inline DLP discovery.
Sandboxing for files.

Cons

DLP tagging and remediation.
Cloud app instance visibility (e.g., which SharePoint instances are my users accessing).
SSL inspection for web-sockets, for certificate pinned apps on the Mac.

Return on Investment

The platform is very stable so time to manage the platform from day 2 is very good.
The integration it has with all partners is also excellent.

Usability

Alternatives Considered

Forcepoint CASB and Fortinet Secure SD-WAN

Other Software Used

Jamf Pro

Fortinet FortiGate

Palo Alto Networks Next-Generation Firewalls - PA Series

Palo Alto Networks Prisma Access, duplicate

Zscaler Internet Access

What is Zscaler Internet Access?

Categories & Use Cases

Media