Zscaler Internet Access Reviews

29 Ratings
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Score 8.5 out of 100

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Reviews (1-8 of 8)

Cody Plassmeyer | TrustRadius Reviewer
April 22, 2020

Content Filtering at it's Finest

Score 8 out of 10
Vetted Review
Verified User
Review Source
Zscaler is being used for content filtering on out Internet. We have most everything going through Zscaler but we do have some workstations and servers that do not use Zscaler. We do hear some complaints from employees from time to time but security is a pain so it's normal.
  • Great at content filtering based on categories, countries, etc.
  • The sandbox feature of Zscaler is a huge plus.
  • Having the ability do decrypt SSL traffic works well.
  • Filtering through the logging can be a bit troublesome.
  • I can't remember the exact reason but we preferred to do an IPSEC tunnel back to Zscaler but instead had to use a GRE Tunnel
  • The reporting feature could use some improvement. Clean, clear reports would be nice.
As far as content filtering goes, Zscaler has met all of our needs. We feel that is doing the job well but we also feel like we could get more out of it. The ability for a downloaded file to be ran in a sandbox before delivering to the use is an awesome feature. The end user gets frustrated that they have to wait up to 10 minutes to receive their download but from a security standpoint it is working well.
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Joseph Imbimbo | TrustRadius Reviewer
January 31, 2020

Cloud security made easy

Score 8 out of 10
Vetted Review
Verified User
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It is being used across the entire organization to secure users working on-premise as well as remotely. It has replaced the traditional hub and spoke appliance hardware and complex VPN implementations. It is designed to allow us to secure our assets in a mixed on-premise /cloud environment. More and more security is required as many of our applications become cloud-based.
  • Zscaler allows us to grow our network without a great deal of additional hardware infrastructure.
  • It secures cloud-based applications without the data center having to perform complex configurations.
  • We are slowly moving away from VPN as our primary security mechanism and this permits this.
  • Securing third party access is a bit complex to implement. These are our third party partners who require access to our data center on a temporary basis.
  • It is a bit of a learning curve to transform from the VPN and appliance architecture to this model.
It is well suited to companies that don't have a large network department and security office. Large enterprises may have too many layers of personnel to make the transition as seamless as it could be.
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Samuel Hadid | TrustRadius Reviewer
December 03, 2019

Bittersweet Zscaler

Score 7 out of 10
Vetted Review
Verified User
Review Source
Zscaler is being used as a transparent proxy to prevent users from exhausting the bandwidth resources. There are some implementations customized for mobile networks and wired networks, where we have certain needs for a variety of devices and require coverage of others. Not implemented for networks where behavior/anomaly-based analysis is required.
  • Reverse Proxy
  • Forward Proxy
  • Protection
  • Poor mgmt. capabilities
  • Not so flexible
  • Hard to segment
  • Hard to implement as fault tolerant
I think the Zscaler platform is pretty well suited for short-scale networks/architectures since is hard to segment and a single error could bring down operations in your company - we've had a couple of those. At some point, the lack of flexibility has forced the implementation to take a whitelisting approach rather than a blacklisting/behavior/anomaly approach.
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Aanchal Gowardhan | TrustRadius Reviewer
January 24, 2020

Zscaler Review

Score 8 out of 10
Vetted Review
Verified User
Review Source
Zscaler is being used by the whole organization. We are using it for security - internet security, firewall, web security, etc. Also used for vulnerability management of user activity happening in cloud computing. It helps to simplify administration, improves control and increase visibility. It also increase the user performance.
  • Improves visibility.
  • Provides security.
  • It does not support iOS and android yet.
It effortlessly scales to the traffic needs of users, including the hard-to-examine SSL. With this solution, businesses and its users are well-protected against security issues in the cloud.
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Anonymous | TrustRadius Reviewer
January 15, 2020

Better cloud security product!

Score 9 out of 10
Vetted Review
Verified User
Review Source
As technology is evolving, so are the threats increasing day by day. Security is the first priority of an organization, leads us to use Zscaler Internet Access this fantastic product. Good security product. Reporting and managing are straightforward. Employees can work securely from remote locations. The use of the SSO technique is beneficial. The best feature I like is filtering and the scanning, which it does. Kudos!! to the team for bringing such a product in the market.
  • Reporting is easy
  • Easy to use
  • Few times turn on button does not work smoothly
  • Support needs to be improved
Zscaler Internet Access being on the cloud makes it the most desirable product to be used worldwide. Best suited for small scale industries. But, it can also be ideal for large scale industries.
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Anonymous | TrustRadius Reviewer
June 05, 2019

On a Zscale of 1 to 10, Zscaler is Certainly a 10

Score 10 out of 10
Vetted Review
Verified User
Review Source
Zscaler handles our web filtering, web usage tracking, bandwidth control, etc.... everything that allows us to control and visualize what's going on in and out of our network, primarily for Cyber Security. Reports are available to track usage and help determine possible reasons for gaps in productivity. Bandwidth controls allow users to still utilize other sites, such as Youtube, but ensure that the usage doesn't bog down the rest of the company.
  • DAS program helps ensure that you get set up properly the first time around.
  • Reports are easily customizable from minute details that you may want as IT to high-level overviews for executive presentations.
  • Lots of capability.
  • No email support -- you must open tickets through their website.
  • Some support technicians need more experience.
If you're looking to ramp up your Cyber Security operations, Zscaler is a must-see. Their demos are great and the implementation is fairly painless. DAS helps you to get it set up and ensure success.
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Anonymous | TrustRadius Reviewer
March 06, 2018

Zscaler - minimise the risk of crypto mining exploits

Score 10 out of 10
Vetted Review
Verified User
Review Source
Zscaler Web Security is being used globally throughout the entire organisation and 50+ countries. Zscaler makes life easier and more productive for our employees.
How? because via SSO an employee can easily access the internet from any device and do so with very little restrictions.
Why? because Zscaler clearly demonstrates how their ability to scan websites in real-time detects malware and vulnerabilities that would otherwise gone unnoticed.
  • Zscaler is truly a cloud service, leveraging the capacity and throughput expected from the cloud along with the resilience
  • Zscaler takes away some of the risks imposed with older machines or poor patching by automatically restricting content to vulnerable agents
  • Zscaler works in the background and does not interfere with normal user operations. It does so consistently, wherever the individual works in the world
  • The pre-baked reports within Zscaler could do with a refresh, add some new reports in-tune with new threats. IE: show me any examples of crypto mining detected in the org
  • Zscaler could make it easier to clean out expired accounts or those of ex-employees to get a more accurate reading of activity
  • Failover monitoring for GRE tunnels could be improved although it does work
The absolute benefit of Zscaler is that it was born in the cloud and thus has no hybrid hangovers such as working with legacy proxy servers. Thus it is a clean system to configure and deploy.
It is a cloud service therefore you need to consider latency and internet traffic flows between your location and their pop. Zscaler have a large footprint to minimize that impact but it is worth examining with your ISP because the most obvious traffic route is not always the result you get.
The net result is that your optimum connection is within a different country which helps performance but geo-location / google searches could confuse people
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Anonymous | TrustRadius Reviewer
May 11, 2018

Zscaler - Great Security Solution

Score 8 out of 10
Vetted Review
Verified User
Review Source
Great Product --- category blocking with different profiles, Email links, risky attachments.
Web security SAAS solution that protects our devices in the LAN and WAN
  • Category blocking with different profiles - These categories updated in real time for better protection
  • Email links, risky attachments - This helps in phishing attacks
  • Need to improve the Sandbox message
Suited for all scales of companies. Strong services expertise - Provides better support. High ROI Tool for cost calculations. Additional feature from base cost extra, make sure you are evaluating the package at a level that fits your needs.
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Zscaler Internet Access Scorecard Summary

About Zscaler Internet Access

Zscaler Internet Access is delivered as a security stack as a service from the cloud, and is designed to eliminate the cost and complexity of traditional secure web gateway approaches, and provide easily scaled protection to all offices or users, regardless of location, and minimize network and appliance infrastructure.

Zscaler Internet Access Technical Details

Operating Systems: Unspecified
Mobile Application:No