Name: zto.technology
Author: ZTO Technology

Communications Outsourcing

Help Desk

Web and Video Conferencing

Customer Support

Innovation Management

Development

Business Intelligence (BI)

Collaboration

Enterprise Feedback Management

Interactive Voice Response (IVR)

Manufacturing Execution

Payment Facilitation

Supply Chain Management

Enterprise

Accounting

CTRM

Corporate Performance Management (CPM)

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Course Authoring

HR Compliance

HR Management

Payroll

Professional Employer Organizations (PEO)

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Storage

Enterprise Flash Array Storage

File Sync and Share

Fraud Detection

High Availability Cluster

In-Memory Databases

Integration Platform as a Service (iPaaS)

Internet Security

Network Operating Systems

Network Performance Monitoring

Remote Monitoring and Management

SaaS Management

Software Defined Storage (SDS)

Threat Hunting

User Virtualization

Wireless LAN

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Digital Signage

Email Deliverability

Email Marketing

Graphics

Headless CMS

Marketing Automation

Online Reputation Management

Retail Media Advertising

Social Media Management

Social Media Publishing

Survey & Forms Building

Technology Review

Web Analytics

Marketing

Field Service Management

Project Management

Professional Services

Customer Relationship Management (CRM)

Social Commerce

Sales

Intrusion Detection

Security

Auto Repair

Building Information Modeling (BIM)

Construction Management

HIPAA Compliance

Homeowner's Association (HOA) Management

Insurance Agency Management

Investment Portfolio Management

Law Practice Management

Legal Billing

OSS/BSS (Operations Support/Business Support)

Retail Analytics

Vertical-Specific

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ZTO Technology, developed by Zero to One Technology, is a software solution that utilizes artificial intelligence to enhance people skills in corporate and commercial environments. According to the vendor, this technology is designed to cater to small, medium, and large companies across various industries and professions. Managers, executives, sales and customer service professionals, human resources professionals, call center agents, and recruitment professionals are among the target users who can benefit from the advanced features and capabilities of ZTO Technology.

## Key Features

**Automatic real-time conversation analysis**: According to the vendor, ZTO Technology offers automatic real-time conversation analysis, providing insights into the user's conversational style, eye movements, silences, interruptions, active listening, and more. This feature aims to help users identify areas for development and measure their progression.

**Simultaneous development of theoretical and practical skills**: ZTO Technology facilitates the simultaneous development of theoretical and practical skills by providing integrated teaching materials and case scenarios for training. Users can apply their theoretical knowledge in practical settings such as sales appointments, recruitment interviews, and evaluation meetings, aiming to enhance their competency development.

**Instant application of technical expertise and soft skills**: According to the vendor, ZTO Technology enables users to instantly apply their technical expertise and soft skills. Through real-time analysis, the software provides feedback on the user's performance during interactions, allowing them to practice and refine their communication skills in a controlled environment.

**Automatic call analysis**: ZTO Technology offers automatic call analysis specifically designed for call centers. According to the vendor, the software allows for reliable, accurate, fast, and economical control of the quality of telephone interactions. By analyzing telephone calls, call center agents can enhance their sales and customer service skills, potentially leading to improved customer satisfaction and loyalty.

Starter

Advanced

Speech-to-Text on Google Cloud is a tool used to convert speech into text using an API powered by Google’s AI technologies. The vendor states users can transcribe content in real time or from stored files; deliver a better user experience in products through voice commands; and, gain insights from customer interactions to improve service.

Speech-to-Text V1 API

Speech-to-Text V2 API

Google Cloud Speech-to-Text

zto.technology

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ZTO Technology

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zto.technology

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What is zto.technology?