Name: Zultys MX System
Author: Zultys

Customer Training

Help Desk

Web and Video Conferencing

Customer Support

Cross-Browser Testing

Feature Management

Product Analytics

Virtual Reality

Development

Business Intelligence (BI)

Collaboration

Contract Analysis

Emissions Management

Payment Facilitation

Workflow

Enterprise

Accounting

Accounts Receivable

CTRM

Travel Management

Treasury Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

API Management

Change and Configuration Management

Cloud Migration

Cloud Storage

Configuration Management

Data Deduplication

Database-as-a-Service (DBaaS)

Fraud Detection

Game Engine

Integration Platform as a Service (iPaaS)

Managed Public Cloud Infrastructure

Migration

Mobile Data Security

Mobile Identity

Network Performance Monitoring

SaaS Management

Sensitive Data Discovery

Software Composition Analysis (SCA)

Time Series Databases

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Content Marketing

Email Marketing

Marketing Automation

Online Reputation Management

Social Media Management

Social Media Publishing

Survey & Forms Building

Web Analytics

Marketing

AI Meeting Assistants

Project Management

Task Management

Professional Services

Customer Relationship Management (CRM)

Lead Generation

Sales Enablement

Sales Incentive Compensation Management

Sales Performance Management

eCommerce Analytics

Sales

Cloud Infrastructure Entitlement Management

Intrusion Detection

Security

Aviation

Banking

Geographic Information

Insurance Agency Management

Insurance Claims Management

Physical Therapy

Vertical-Specific

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Zultys MX System is a unified communications solution offered by Zultys. According to the vendor, it aims to streamline voice, messaging, and video conferencing for businesses of various sizes. The product is intended for small to medium-sized businesses (SMBs) and enterprise-level organizations in industries such as professional services, healthcare, education, financial services, and manufacturing.

## Key Features

**Powerful Team Collaboration**: Zultys MX System offers a desktop application called ZAC that provides collaboration tools like voice, video, file and image sharing, and messaging. According to the vendor, this feature is designed to increase productivity and simplify collaboration for employees.

**Always Stay Connected With Your Team**: Zultys MX System's Group Chat feature acts as a virtual conference room for secure instant messaging. The File & Image Sharing tool facilitates easy sharing of documents and proposals. Conference Calling and Multi-Party Video Conferencing features enable seamless sharing of ideas and interactive discussions, according to the vendor.

**Collaboration Beyond Company Borders**: Zultys MX System allows users to bring in external contacts to work together with internal teams without launching a separate application. The vendor claims that this feature facilitates enhanced customer engagement and cross-company projects.

**Voice and Fax Messages Management**: Zultys MX System provides a visual voicemail interface and supports sending and receiving fax messages directly from the application, eliminating the need for physical equipment, according to the vendor.

**Share Your Files and Your Screen**: Zultys MX System allows users to securely share files and screens with coworkers within the collaboration platform, eliminating the need for separate applications, as claimed by the vendor.

**View photos, presence indicator, and notes of all users**: Zultys MX System provides a comprehensive view of users' photos, presence status, and notes, enhancing communication and collaboration, according to the vendor.

**MS Exchange and MS Outlook integration for enhanced productivity**: Zultys MX System seamlessly integrates with MS Exchange and MS Outlook, allowing users to enhance their productivity by synchronizing emails, calendars, and contacts, as claimed by the vendor.

**Click-to-dial feature**: Zultys MX System enables users to automatically dial a number by clicking on pre-configured links, saving time and effort, according to the vendor.

**Record calls from any telephone or softphone**: Zultys MX System allows users to easily record calls from any telephone or softphone, ensuring important conversations are captured for future reference, according to the vendor.

**Multi-party video for conference calls and group chat calls**: Zultys MX System supports multi-party video conferencing, enabling users to host video calls with multiple teammates, fostering more personalized and interactive discussions, according to the vendor.

MiCloud Connect is a business communications solution for contact centers that includes features like IP PBX telephony service, desk phones, softphone, and collaboration tools. It is integrable with other business communication technology, including Microsoft Outlook and CRM software.

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Voice over Internet Protocol is a category of hardware and software that enables people to use the Internet as the transmission medium for telephone calls.

VoIP

Zultys

Cloud PBX

A cloud PBX system is based on cloud computing technology where data is stored and transferred over the intenet without any need for on-site PBX equipment

Hosted PBX

Hosted telephony infrastructure obviated the need for local PBX hardware

Multi-level Interactive Voice Response (IVR)

IVR is a phone menu allowing callers to interact with the system through voice and keypad

User templates

Create and apply batch configurations to multiple users at once

Call reports

Historical call analysis and trending metrics

Directory of employee names

Voice directory of all employees for self-service dialing

Call Management

Answering rules

Ability to enter rules to route calls to main number or other extensions in case of absence

Call recording

Automatic recording of inbound and outbound calls

Call park

Ability to hold calls in virtual location and subsequently access from any phone in system

Call screening

Ability to block numbers or send calls directly to voicemail

Message alerts

Receive SMS and email message notifications for voice and fax messages

VoIP system collaboration

Team collaboration via cloud phone system

Video conferencing

Audio conferencing

Audio conferencing credentials for all on the system.

Video screen sharing

Users are able to share their screens with other meeting participants on video conference calls.

Instant messaging

Users are able to communicate via chat, either one-on-one or in a group message, through an instant messaging or chat tool.

Mobile apps

Mobile app for iOS

Mobile app for Android

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Zultys MX System

Overview

What is Zultys MX System?