Review of Zuora
Rating: 1 out of 10
February 11, 2023
Vetted Review
Verified User
1 year of experience
- Generate invoices for clients
- Manage subscriptions
Overview
What is Zuora?
Zuora is one of the best-known subscription billing platforms. Zuora is an enterprise-level product and, as such, provides comprehensive metrics, tax automation, and support for multiple currencies. It also offers Salesforce and NetSuite integration out-of the-box. It often replaces…
Learn from top reviewers
Review of Zuora
Rating: 1 out of 10
February 11, 2023We use Zuora for billing (invoicing), creation and tracking of subscriptions, cancellations and sync of data over to our CRM (Salesforce) as well as to Netsuite for our financ...
Verified user
Analyst
1 year of experienceInvest in Zuora
Rating: 8 out of 10
February 23, 2021[Zuora] is being used by the finance, sales, and success teams. It addresses the problem of not being able to have visibility into billing internally or externally. It also sa...
Zuora Review
Rating: 10 out of 10
May 10, 2019At our organization, we use Zuora on our finance and business operations team -- primarily for invoicing customers and keeping track of accounts receivables. We also use Zuora...
Andy Chu
Manager - Finance and Accounting
Senior Manager of Finance and Operations
Chartbeat
3 years of experienceGreat Subscription Management Software
Rating: 9 out of 10
July 3, 2018Zuora is used as our complete end to end billing, payment, and sub-ledger and is currently in one of our regions with the view to expand this product to all regions around the...
Great tool for short, simple subscriptions
Rating: 6 out of 10
May 9, 2018Zuora is a point solution for subscription billing. That's all it does, but that makes it a critical part of our business, managing our complex deals with customers, generatin...
Joshua Henke
Analyst - Information Technology
Senior Netsuite Architect / Developer
Q2ebanking
2 years of experience
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Pricing
N/A
Unavailable
What is Zuora?
Zuora is one of the best-known subscription billing platforms. Zuora is an enterprise-level product and, as such, provides comprehensive metrics, tax automation, and support for multiple currencies. It also offers Salesforce and NetSuite integration out-of the-box. It often replaces cumbersome ERP…
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
Zuora Advanced Consumption Billing - Micro Demo
YouTube
Zuora Demo: Suspend For Non-Pay (Part 2)
YouTube
Zuora CPQ Micro Demo
YouTube
Zuora + Workato | Custom automations that fit your business
YouTube
Zuora Revenue Micro Demo
YouTube
Zuora Demo: Suspend For Non-Pay (Part 1)
YouTube
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Zuora?
Zuora is software for subscription businesses. The software is designed to provide an end-to-end subscription management solution that includes billing, finance, commerce and insights, helping users establish a subscription business model and establish, nurture, and monetize recurring customer relationships.
Zuora spans across commerce, billing, collections, revenue recognition, and analytics. The vendor says their products aim to help users:
- Go to market with their subscription offerings, then grow and retain their customer base across multiple channels
- Automate billing, collections, and revenue recognition to scale their business and support their go-to-market strategies
- Deeply understand their subscribers and the health of their business at all times
Zuora is headquartered in Foster City, CA with 11 offices around the world. The company services over 800 clients, including HP, Dell, Financial Times, Box, YP.com, Vivint, Hubspot, and Schneider Electric.
Zuora Features
- Supported: Product Catalog
- Supported: Subscriptions & Amendments
- Supported: Zuora for Salesforce
- Supported: Billing & AR Settlement
- Supported: Payment Processing
- Supported: Revenue Recognition
- Supported: GL Integration
Zuora Integrations
Zuora Competitors
- Braintree, a PayPal service
- Maxio
- Vindicia
- Microworks Prism POS
- 2Checkout from Verifone
- Ericsson Enterprise & Cloud Billing (formerly Metanga)
Zuora Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Zuora is one of the best-known subscription billing platforms. Zuora is an enterprise-level product and, as such, provides comprehensive metrics, tax automation, and support for multiple currencies. It also offers Salesforce and NetSuite integration out-of the-box. It often replaces cumbersome ERP (enterprise resource planning) systems that does not focus exclusively on billing.
Reviewers rate Performance highest, with a score of 9.7.
The most common users of Zuora are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews From Top Reviewers
(1-5 of 14)
Does exactly what it says on the tin!
Rating: 10 out of 10
December 14, 2017
AH
Vetted Review
Verified User
5 years of experience
- Manage subscription invoicing and payment collections
- New business sales and customer success renewals quoting
- Subscription information in Salesforce - helps us get a 360 view of the customer
We love Zuora!
Rating: 10 out of 10
March 16, 2016
SR
Vetted Review
Verified User
1 year of experience
- Zuora is the billing and subscription management engine for our digital subscriptions registration websites.
- Customer services uses it to provide credits and refunds for customers.
- We use Zuora to manage coupons and discounts.
Zuora and its ease of use
Rating: 9 out of 10
July 08, 2016
JL
Vetted Review
Verified User
2 years of experience
- Customer Billing
- Subscription creations via rate plans
- Reporting
- Revenue Recognition
The whats and what not's.
Rating: 7 out of 10
July 08, 2016
DS
Vetted Review
Verified User
1 year of experience
- Accouting
- Billing
- Reporting