Zuora Reviews

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Ratings and Reviews
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March 16, 2016

We love Zuora!

Sri Rajan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Product Features
  • Product Usability
  • Product Reputation
  • Vendor Reputation
RFP process led to feature by feature comparison. Plus, the onsite presentation by Zuora was much better than the competition.
Rob Sherman | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Product Features
  • Product Usability
  • Vendor Reputation
  • Positive Sales Experience with the Vendor
  • Analyst Reports
The CEO was an early employee of Salesforce and as such was well funded. Even if there were visible warts on what we'd get from Zuora, the confidence level is very high that issues would get resolved and fixed. UI/UX was the single biggest user factor. We didn't want a scenario where finance people hated what they were using as they went into the solution. It's intuitive for them to do what they need to do without asking for help.
July 18, 2016

Zuora Review

Score 7 out of 10
Vetted Review
Verified User
Review Source
  • Price
  • Product Features
  • Product Usability
I didn't have any choice in the purchase of Zuora, but I do know that the majority of my organization is satisfied with the level of accuracy and efficiency that Zuora provides.

What is Zuora?

Zuora is software for subscription businesses. The software is designed to provide an end-to-end subscription management solution that includes billing, finance, commerce and insights, helping users establish a subscription business model and establish, nurture, and monetize recurring customer relationships.

Zuora spans across commerce, billing, collections, revenue recognition, and analytics. The vendor says their products aim to help users:

  1. Go to market with their subscription offerings, then grow and retain their customer base across multiple channels
  2. Automate billing, collections, and revenue recognition to scale their business and support their go-to-market strategies
  3. Deeply understand their subscribers and the health of their business at all times

Zuora is headquartered in Foster City, CA with 11 offices around the world. The company services over 800 clients, including HP, Dell, Financial Times, Box, YP.com, Vivint, Hubspot, and Schneider Electric.

Zuora Features

  • Supported: Product Catalog
  • Supported: Subscriptions & Amendments
  • Supported: Zuora for Salesforce
  • Supported: Billing & AR Settlement
  • Supported: Payment Processing
  • Supported: Revenue Recognition
  • Supported: GL Integration

Zuora Video

Overview of Zuora: The world’s only subscription order-to-cash platform.

Zuora Integrations

Zuora Competitors

Zuora Pricing

Zuora Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

What is Zuora?

Zuora is one of the best-known subscription billing platforms. Zuora is an enterprise-level product and, as such, provides comprehensive metrics, tax automation, and support for multiple currencies. It also offers Salesforce and NetSuite integration out-of the-box. It often replaces cumbersome ERP (enterprise resource planning) systems that does not focus exclusively on billing.

What is Zuora's best feature?

Reviewers rate Performance highest, with a score of 9.7.

Who uses Zuora?

The most common users of Zuora are from Mid-size Companies and the Computer Software industry.