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Zuora

Zuora

Overview

What is Zuora?

Zuora is one of the best-known subscription billing platforms. Zuora is an enterprise-level product and, as such, provides comprehensive metrics, tax automation, and support for multiple currencies. It also offers Salesforce and NetSuite integration out-of the-box. It often replaces…

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Learn from top reviewers

Review of Zuora

Rating: 1 out of 10
February 11, 2023
Vetted ReviewVerified User
We use Zuora for billing (invoicing), creation and tracking of subscriptions, cancellations and sync of data over to our CRM (Salesforce) as well as to Netsuite for our financ...
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Verified user
Analyst
Zuora1 year of experience

Invest in Zuora

Rating: 8 out of 10
February 23, 2021
IncentivizedVetted ReviewVerified User
[Zuora] is being used by the finance, sales, and success teams. It addresses the problem of not being able to have visibility into billing internally or externally. It also sa...
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Chloe Sayers
Manager - Finance and Accounting
Billing Manager
15Five
Zuora1 year of experience

Zuora Review

Rating: 10 out of 10
May 10, 2019
IncentivizedVetted ReviewVerified User
At our organization, we use Zuora on our finance and business operations team -- primarily for invoicing customers and keeping track of accounts receivables. We also use Zuora...
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Andy Chu
Manager - Finance and Accounting
Senior Manager of Finance and Operations
Chartbeat
Zuora3 years of experience

Great Subscription Management Software

Rating: 9 out of 10
July 3, 2018
Vetted ReviewVerified User
Zuora is used as our complete end to end billing, payment, and sub-ledger and is currently in one of our regions with the view to expand this product to all regions around the...
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Dirk Miller
Manager - Information Technology
Growth Manager
Servcorp
Zuora4 years of experience

Great tool for short, simple subscriptions

Rating: 6 out of 10
May 9, 2018
IncentivizedVetted ReviewVerified User
Zuora is a point solution for subscription billing. That's all it does, but that makes it a critical part of our business, managing our complex deals with customers, generatin...
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Joshua Henke
Analyst - Information Technology
Senior Netsuite Architect / Developer
Q2ebanking
Zuora2 years of experience
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Pricing

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Zuora

Zuora

N/A
Unavailable

What is Zuora?

Zuora is one of the best-known subscription billing platforms. Zuora is an enterprise-level product and, as such, provides comprehensive metrics, tax automation, and support for multiple currencies. It also offers Salesforce and NetSuite integration out-of the-box. It often replaces cumbersome ERP…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

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Product Demos

Zuora Advanced Consumption Billing - Micro Demo

YouTube

Zuora Demo: Suspend For Non-Pay (Part 2)

YouTube

Zuora CPQ Micro Demo

YouTube

Zuora + Workato | Custom automations that fit your business

YouTube

Zuora Revenue Micro Demo

YouTube

Zuora Demo: Suspend For Non-Pay (Part 1)

YouTube
View more demos
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Product Details

What is Zuora?

Zuora is software for subscription businesses. The software is designed to provide an end-to-end subscription management solution that includes billing, finance, commerce and insights, helping users establish a subscription business model and establish, nurture, and monetize recurring customer relationships.

Zuora spans across commerce, billing, collections, revenue recognition, and analytics. The vendor says their products aim to help users:

  1. Go to market with their subscription offerings, then grow and retain their customer base across multiple channels
  2. Automate billing, collections, and revenue recognition to scale their business and support their go-to-market strategies
  3. Deeply understand their subscribers and the health of their business at all times

Zuora is headquartered in Foster City, CA with 11 offices around the world. The company services over 800 clients, including HP, Dell, Financial Times, Box, YP.com, Vivint, Hubspot, and Schneider Electric.

Zuora Features

  • Supported: Product Catalog
  • Supported: Subscriptions & Amendments
  • Supported: Zuora for Salesforce
  • Supported: Billing & AR Settlement
  • Supported: Payment Processing
  • Supported: Revenue Recognition
  • Supported: GL Integration

Zuora Integrations

Zuora Competitors

Zuora Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Zuora is one of the best-known subscription billing platforms. Zuora is an enterprise-level product and, as such, provides comprehensive metrics, tax automation, and support for multiple currencies. It also offers Salesforce and NetSuite integration out-of the-box. It often replaces cumbersome ERP (enterprise resource planning) systems that does not focus exclusively on billing.

Braintree, a PayPal service, Maxio, and Vindicia are common alternatives for Zuora.

Reviewers rate Performance highest, with a score of 9.7.

The most common users of Zuora are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews From Top Reviewers

View all reviews
(1-5 of 11)

We love Zuora!

Rating: 10 out of 10
Incentivized
March 16, 2016
SR
Sri Rajan
Senior Product Manager - Digital Subscriptions
Houghton Mifflin Harcourt (Education Management, 1001-5000 employees)
Vetted Review
Verified User
Zuora
1 year of experience
View profile
Exceptional Examples of Zuora Support
Yes. At year end, I was under the gun to fix some orders in our system in order to reconcile with our Financial system within our rules. I was able to get our implementation consultant on the phone, who was long off our account, and he helped me well after hours to fix the data. It was very helpful, both personally and for my company.

Zuora and Salesforce: How we Automated our Billing Process

Rating: 8 out of 10
Incentivized
June 06, 2017
Verified User
Analyst in Other
Information Technology and Services Company, 201-500 employees
Vetted Review
Verified User
Zuora
1 year of experience
Exceptional Examples of Zuora Support
I have had very positive interactions with Zuora consultants, specifically those we have engaged in professional services around implementation and migration assistance. Where their service has truly stood out, however, is in those times they have gone above and beyond, being generous with their time to ensure we had what we needed to move forward.
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